Hall Ford Elizabeth City

Beware of this Business, Go to Virginia This dealership and service is a joke. They are rude, unprofessional and do not know what they are doing. We have had nothing but problems with this This dealership and service is a joke. They are rude, unprofessional and do not know what they are doing. We have had nothing but problems with this dealership and will never go back. They didn't want to honor our warranty on our 2010 Hyundai Elantra when it was a defective transmission. We had to drive to Virginia to get it fixed. The customer service rep Amanda should be fired. She is very argumentative and rude. Then they used masking take to fix an electrical problem on our vehicle and had the nerve to blame it on another body shop. This place is a joke. More

Service department is POOR. We have a 2010 Hyundai Elantra with only 58,000 miles with a automatic transmission that was starting to run rough. When stopped it would race into gears or slip. We took i Elantra with only 58,000 miles with a automatic transmission that was starting to run rough. When stopped it would race into gears or slip. We took it in to the service department and they said to get a coolant flush and transmission flush. We did and the problem didn't go away. Then they told us that Firestone didn't put in the correct transmission flush which is a load of BS. It all comes down to they didn't' want to fix the problem and guarantee our warranty. We then took it to Priority Hyundai in Chesapeake Va. They helped us right away. Put in a new transmission and gave us a loaner car. I will never take my car or truck to Hall Ford Hyundai again. They are rude to their customers and do not know what they are doing. They could have easily fixed this problem. More

we were fairly satisfied with our experience at hall ford however it should not take 3 to 4 weeks to get a pay off to the bank. however it should not take 3 to 4 weeks to get a pay off to the bank. More

I can honestly say that buying a new car is not something I enjoy. That is where Hall Fords sales team excelled. Stephen was a pleasure to work with as his knowledge of the vehicle and not pressuring me allo I enjoy. That is where Hall Fords sales team excelled. Stephen was a pleasure to work with as his knowledge of the vehicle and not pressuring me allowed us to relax and make a decision. He went out of his way to give me the best deal I could find. When the preliminary paperwork was completed I was introduced to Steve and Toney from the F&I department. Once again, they went above and beyond to get us the best finance rate and were not pushy. Furthermore, they all brought to our attention additonal incentives that were available to us that we were unaware of. After a brief presentation and explanation of the extended service plan and paint protection products it was time to sign the dotted line. When I specifed that we weren't interested in the extra services, they valued my decision and we sealed the deal. More

Stephen was very helpful in my buying the Explorer. He knew all about the suv and how everything works. He told me to call anytime if I needed help. Also Stephen told me to come back and we would over the knew all about the suv and how everything works. He told me to call anytime if I needed help. Also Stephen told me to come back and we would over the Explorer again. Thank You Stephen More

Why a "Five"?? Because they EARNED it! I am not an easy sale. My 2008 F-150 was/is a great truck, so "browsing" for a new truck, buying was not a priority. However, Ford's commitment to impro not an easy sale. My 2008 F-150 was/is a great truck, so "browsing" for a new truck, buying was not a priority. However, Ford's commitment to improvement, the fact that I was considering a 4X4, and knowing about the new designed engine platforms, I decided to have a look. Jamie and Todd had to WORK to get me to purchase. Giving up a 50K miles, 20+mpg around town truck was not going to be easy. So both of these people met my demands. They searched out and found what I was looking for. Had it delivered, and made the changes--I hate "bling" so they removed the chrome "trinkets"--accepted my conditions, and remained pleasant throughout the event. I am now the pleased, proud owner of a 2011 F-150 STX, 4X4, with the twin overhead cam, 5.0 engine. With the dealer added Tonneau cover, on my recent trip to Montebello, Va. and then on to Boone NC. and back to Hertford, NC. I averaged 20+ mpg. And that includes some of the four wheel drive dirt mountain roads I drove while hunting in Virginia. I did the speed limit on the highway, 55, 60 and 70 with absolutely no trouble. Bottom line: Fantastic Truck, tremendous people at the dealership, and averall, a completely wonderful experience. Looking to buy a quality vehicle, from a quality dealership? Stop looking! Go. To Hall Ford. Jim Valky, Hertford, NC. More