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Hall Ford Elizabeth City
Elizabeth City, NC
438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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438 Reviews of Hall Ford Elizabeth City
February 22, 2025
Very busy place, but managed to get my car in and fortunately had it fixed in three days. The only downside we ran into was that we were stuck at the dealership all day because there were no rental fortunately had it fixed in three days. The only downside we ran into was that we were stuck at the dealership all day because there were no rental cars available in Elizabeth City! The dealership did shuttle us home at the end of the day. Another plus for them. More
by pungowoman
Employees Worked With
Tiffiny Williams
December 05, 2024
Quick, Efficient, and Friendly Staff. Great job by the team! Thank You for making this effortless. Thank You Maggie for following up to make sure all was great! Great job by the team! Thank You for making this effortless. Thank You Maggie for following up to make sure all was great! More
by sandiejgilbert
Employees Worked With
Maggie
November 26, 2024
I am a warranty claims adjuster. Ms Trish was very respectful and even after a long day she still had a cheerful sound to her voice. I give her 5 stars for awesome professionalism. Ms Trish was very respectful and even after a long day she still had a cheerful sound to her voice. I give her 5 stars for awesome professionalism. More
by Dustin
Employees Worked With
Trish Young
November 26, 2024
I was scheduled quickly, the quality of work was excellent, and the people were friendly, knowledgeable and courteous. excellent, and the people were friendly, knowledgeable and courteous. More
by Let
Employees Worked With
Liberty Lang, Darryl Bennett, Nicole Ballance, Anthony Ramirez
November 08, 2024
Explorer sat at Hall for 8 DAYS: WITHOUT FULL DIAGNOSIS, NO PARTS ORDERED, ASSIGNED TECH WORKING OTHER REPAIRS, DENIED "LOANERS" DURING ALL 3 TURBO REPAIRS THEY'VE DONE, SINCE MAY 2024, & our 2018 Explorer NO PARTS ORDERED, ASSIGNED TECH WORKING OTHER REPAIRS, DENIED "LOANERS" DURING ALL 3 TURBO REPAIRS THEY'VE DONE, SINCE MAY 2024, & our 2018 Explorer would have sat, FORGOTTEN & NEGLECTED, for WEEKS LONGER, if I hadn't taken up MY TIME to WALK IN & ask WHY AREN'T OUR EMAILS, & THE VOICE MESSAGES WE'VE LEFT, BEING REPLIED TO!!! AND, 3RD turbo replacement was, actually, the 2ND replacement for the right side turbo, all because the OIL FILTER WAS NOT REPLACED in May, only the 6QUARTS of FRESH OIL WAS POURED INTO THE ENGINE... I was told "some old parts are reused", but reusing a DIRTY, CLOGGED UP OIL FILTER is just plain LAZY &CHEAP!!! $9000-$10,000 in repair work, in LESS THEN 6MONTHS, & we're being ignored... More
by "TIRED OF SLACK SERVICE" MOM
Employees Worked With
David Shope, Amy Swayne Parker, Trish Young
