
Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
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1,034 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
Was very disappointed in my experience. I have always bought used, so this was my first time buying new and I had already been preapproved through my bank. The salesman, Al, we were working with, was pl bought used, so this was my first time buying new and I had already been preapproved through my bank. The salesman, Al, we were working with, was pleasant and knowledgeable, but when it came time to negotiate, the sales manager was not willing to work with us at all- simply refused to negotiate. I had done quite a bit of research and had built and priced the model we were looking at on Jeep.com, and when we told the sales manager they wanted way too much for the model we were looking at, he became quite rude and raised his voice in front of the rest of the staff and several other customers. Entirely unprofessional. Again, Al was great, but his manager's unprofessionalism made us decide to never purchase from Hall. More
I had 2 issues with my 98 Dodge 3500 dually. Shifting issue and a fluctuating speedometer. Brought my Truck in and John O'Brien Was very professional and a great person to work with. Problem was Diagnose issue and a fluctuating speedometer. Brought my Truck in and John O'Brien Was very professional and a great person to work with. Problem was Diagnosed by Gary Miller quickly and corrected in a very timely manner. I had a Bad sensor on my transmission and a faulty jumper on another sensor that was attached to my pumpkin. They kept me involved with what was being done and what they had found. Resolved my troubles efficiently. I will bring my truck back to only them for any future problems that may arise. More
Excellant Dealership. Went above and beyond trying to fine my "Big Bird" Truck. I was overjoyed to see my truck! They never turned me away with my certain critera for my truck, but was able to fine it, a fine my "Big Bird" Truck. I was overjoyed to see my truck! They never turned me away with my certain critera for my truck, but was able to fine it, and no other dealerships would. I told him exacatlly to the "T" about what I wanted, even though the truck was no in the lot, he kept looking until i was happy. Even once I got my truck, he went over and beyond to let me know that 1) my truck was in from North Carolina, 2) that it was done beign inspected 3) and that everything that I wanted done to the truck was completed. He kept me posted everytime something was done with my truck, and I was never left out of the loop on anything. I would highly recommend Curt Cooper to any that wants to buy a truck from Hall Dodge on Virginia Beach BLVD to use Curt. Thanks Curt Cooper! More
Upon taking our new Dodge vehicle in for service, we were greeted by John O'Brien. He provided quality customer service for us! The parts needed for our service repair were delayed in arriving at the deale greeted by John O'Brien. He provided quality customer service for us! The parts needed for our service repair were delayed in arriving at the dealership. Once the parts did arrive, though, John arranged for same-day service and repair! We left the dealership after waiting only 1 1/2 hours for the repair. John definitely did his best to arrange for prompt and courteous service! More
After experiencing the worst experience anyone can encounter in the car buying process over at Greenbrier Dodge, this has had to be the BEST thing that could have happened to us. We had looked up info encounter in the car buying process over at Greenbrier Dodge, this has had to be the BEST thing that could have happened to us. We had looked up information over the internet and received a call within minutes and after that, it was smooth sailing from there. Mrs. Misty Martinez was very helpful over the phone and she immediately put us at ease. She gave us straightforward information with no hassles and when we walked into the dealership, we were greeted with nothing but smiles and led to Mrs. Martinez. The environment was very professional but comfortable. We were even introduced to the general manager who offered us help with whatever our needs were. We loved the fact that we dealt with Misty directly and that what she told us over the phone was what got in person. Better yet, we walked out with an even greater deal that what was proposed and we are now happy customers!!! I can't believe the other dealership had the audacity to tell us that Hall Dodge did not even have the vehicle available. We rode out with the vehicle of our dreams and our dignity still intact. THANKS HALL DODGE!!!! More
We purchased a new Chrysler 300 and were really impressed with the service we received. All of the above mentioned employees did an outstanding job. They were very knowledgeable and answered any questions with the service we received. All of the above mentioned employees did an outstanding job. They were very knowledgeable and answered any questions we had. We were very pleased with the deal and the vehicle we purchased. We have been to some dealarships and were not pleased at all with the way they treated their customers. Hall Chrysler greated us when we came in and had great customer service the whole time we were there. The above employees are definitely assets to your company. More
John O'Brien was so amazing. He was honest and efficient. I felt valued and respected when we discussed the services need to my vehicle. He was very knowledgeable about the services I was purcha efficient. I felt valued and respected when we discussed the services need to my vehicle. He was very knowledgeable about the services I was purchasing and was able to answer all of my questions. I will definetely return to Hall Automotive and will request to work with John O'Brien. More
I took my young Marine son in for his first 'dealer' car buying experience. He first did a little homework on how much his budget would allow and what kind of, and what age of vehicle that would fall into p buying experience. He first did a little homework on how much his budget would allow and what kind of, and what age of vehicle that would fall into place. We told Gino what the budget was and what we were looking for and he quickly found us a used Dakota 4x4 pickup at the price my son needed. Gino was very pleasant and very experienced dealer, no BS, no pressure, and a wealth of great stories while we waited for the business office to clear. The Hall used car inventory apperaed to be of quality. The Dodge we bought was well preped before the sale - which included fresh tires, and they freshened up the appearance after the sale. Delivery included permanent tags, no hassle with the DMV! He provided my son an example of a good car buying experience at a dealership. Go see Gino for a used car at Hall! More
Excellent experience! I would recommend Alex to anyone! He was proactive and contacted us to let us know our truck was in demand. Then he did a lot of "homework" prior to us getting there to save us time o He was proactive and contacted us to let us know our truck was in demand. Then he did a lot of "homework" prior to us getting there to save us time once we got there. And he was very, very patient with my picky husband!! More
I have nothing but good comments for the sales staff at Hall Virginia Beach Dodge. For starters they went out of thier way to find the right car that fitted me best. I am overall very satisified with both Hall Virginia Beach Dodge. For starters they went out of thier way to find the right car that fitted me best. I am overall very satisified with both Ed and Bill on working through the deal with me. When it comes time to retire my wifes truck I will most definately be going to Hall! More