Haley Toyota Certified Pre-Owned Center
Richmond, VA
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259 Reviews of Haley Toyota Certified Pre-Owned Center
I am so happy with my Lexus! I have bought 3 cars from this dealership, 2 Toyota Camrys and my recent purchase a Lexus. I have always felt comfortable at the dealership. Russell W I have bought 3 cars from this dealership, 2 Toyota Camrys and my recent purchase a Lexus. I have always felt comfortable at the dealership. Russell Wilson was very knowledgeable about the vehicle and once I made up my mind after the test drive the process went very quickly. Thanks to all. More
Great Experience! We came with just the intent to drive, ended up buying. Friendly staff! The car has not been detailed yet so Haley is doing that with the first oil We came with just the intent to drive, ended up buying. Friendly staff! The car has not been detailed yet so Haley is doing that with the first oil change. Love my Avalon! More
Worst experience We saw a 2005 BMW SUV on the website and went to the dealer. Horrible experience. The vehicles 2 back tires were flat, dirty inside, and salesman was We saw a 2005 BMW SUV on the website and went to the dealer. Horrible experience. The vehicles 2 back tires were flat, dirty inside, and salesman was not helpful. When asked what can be done so we can test drive his comment "We just got the vehicle two days ago, no we can't fix it for you but you can still buy it." When asked why does the pictures show tires inflated and come in and test drive. Comment "don't know I just work here." Another salesman walked by and we ask about the condition his comment "I don't know what to say." No manager was on the premises. Went to Haley used car lot next door there was a lady who handed a list and said "go look but I'm the only person so may not be much help." We walked around talking and the next used car dealer salesman overhead us. He listened to what we were looking for showed us three vehicles, allowed us to test drive one, and even made a better recommendation on a fourth one that meet our needs to put a huge dog create, newer model, less milage, better gas mileage, and even lower the price. All meeting the needs for our non-profit organization. Haley you lost a sale. More
Great Experience but have your documentation ready! They will pre-approve you on the phone and tell you they will have everything ready for you so it won't take long. It won't if you take everything wit They will pre-approve you on the phone and tell you they will have everything ready for you so it won't take long. It won't if you take everything with you, to include you last 3 bank statements. I had to log into my bank account and print mine from one of their computers. So be prepared. Things move smoothly after all documents are in hand. Go online and pick a few choices to save even more time. More
Great buying experience! I visited Haley Certified looking for a 2014 or 15 Camry to fit my budget. Worked with Jim Davis, who is a laid-back no pressure salesman. Jim did a I visited Haley Certified looking for a 2014 or 15 Camry to fit my budget. Worked with Jim Davis, who is a laid-back no pressure salesman. Jim did an excellent job locating cars for me - we looked over 3 or 4 cars and Jim went the extra mile (all the way to the airport, twice!) to get the car I ultimately bought, as well as an extra set of keys. All-in-all I could't be more pleased with the transaction or the other folks I met at the dealership. Highest marks to the whole crew! More
Great experience finding the car we wanted Jim, Carl and Rand did a great job taking care of our needs finding the car we wanted and making sure it was in great condition. Very flexible with ou Jim, Carl and Rand did a great job taking care of our needs finding the car we wanted and making sure it was in great condition. Very flexible with our needs. More
Excellent! Great service! People are so friendly. Service response and followup is great. I would love to recommend someone Haley Toyota for their first future c Great service! People are so friendly. Service response and followup is great. I would love to recommend someone Haley Toyota for their first future car to be a great deal and with best service possible. More
Excellent Russell was friendly, knowledgeable and honest. My experience was fast ,pleasant and effortless. I feel everyone was honest and had my best interest a Russell was friendly, knowledgeable and honest. My experience was fast ,pleasant and effortless. I feel everyone was honest and had my best interest as priority. They delivered just what i asked for.I would totally recommend Haley Toyota Certified More
2009 Lexus ES350 Purchase Excellent experience from shipping car from Atlanta to driving away from dealership in my new Lexus. Sean & Rand were very knowledgeable & helpful in Excellent experience from shipping car from Atlanta to driving away from dealership in my new Lexus. Sean & Rand were very knowledgeable & helpful in making my decision to purchase. More
Great customer service It was a pleasure buying my Toyota be chick at Haley Toyota. The staff was very friendly and Knowledable and they answered all of my questions in deep It was a pleasure buying my Toyota be chick at Haley Toyota. The staff was very friendly and Knowledable and they answered all of my questions in deep detail. They were very patient and made me feel comfortable in my very first purchased vehicle. More