Haley Chrysler Dodge Jeep Ram

First Car I bought my first new car through Haley dodge and they couldn't have been more helpful in making sure that all of my questions were answered and that I bought my first new car through Haley dodge and they couldn't have been more helpful in making sure that all of my questions were answered and that I drove away with the car that I wanted More

Awesome Customer Service I had visited a previous Jeep dealer the week before and was very upset when I found out that they had not ordered my Jeep from the factory and now wa I had visited a previous Jeep dealer the week before and was very upset when I found out that they had not ordered my Jeep from the factory and now wanted me to drive back to the dealership to sign paperwork (60 mile trip). I contacted Haley Auto via their online customer service and received a live human response (not computer generated) within 30 mins. I spent most of the afternoon talking back and forth with Brian Raffetto via email and faxing him the build out sheet from the other dealer. He contacted me that night to tell me he had the Jeep I was looking for, I was floored. I showed up the next Saturday and it was amazing how the atmosphere was at Haley. I did not feel like I was 'putting him out' by asking lots of questions about the Jeep. Brian went above and beyond to help me. He was never pushy and truly cared about what I thought and wanted. Needless to say, I drove out with my new Jeep. Chris Price in the billing department was awesome also. He looked for the best rates for me and helped me understand all the paperwork I was signing. I would recommend Haley Auto Airport dealership to anyone (and already have). More

Very Good Customer Experience My wife and I purchased a new Vehicle from Haley Chrysler Dodge Jeep Ram - Airport and we were very pleased with the great customer service and listen My wife and I purchased a new Vehicle from Haley Chrysler Dodge Jeep Ram - Airport and we were very pleased with the great customer service and listening to our needs. Will Edwards, Sales, was able to answer all our questions about the vehicle and listened to us. He never pushed too hard for us the buy the vehicle "right now". This was truly and nice feeling. More

Saw the car I wanted and Josh helped me to get it! I was online searching for a pre-owned Cadillac CTS and saw it at Haley. Went to the dealership, asked the dealer if they had it, and they did! When I was online searching for a pre-owned Cadillac CTS and saw it at Haley. Went to the dealership, asked the dealer if they had it, and they did! When Josh showed me the car, it was even more than I expected. I test drove it, told him I wanted it, and in a few hours, I was the owner of a 2012 Cadillac CTS! Not only did Josh get my payments to where I wanted them, he made the whole process painless. Chris was pleasure to work with. Thank you both!!! More

No problem I recently purchased a 2015 Ram 2500 for my business from Will Edwards with Haley. I was very specific about the color as it needed to match my other I recently purchased a 2015 Ram 2500 for my business from Will Edwards with Haley. I was very specific about the color as it needed to match my other vehicles, so I had to find one since there were none in the immediate area. The closest one that met all of my needs was in Connecticut, and another dealership informed me they could not get this vehicle for me, but Will at Haley said 'No problem' and within a week I had the truck. It was a very easy going experience, with no sales pressure and a very friendly atmosphere. I highly recommend Haley and Will when you need a new vehicle. More

Excellent service and new Jeep owner I am very thankful for Will Edwards and Haley dealership for their excellent service and making the whole buying experience a very pleasant one! Will I am very thankful for Will Edwards and Haley dealership for their excellent service and making the whole buying experience a very pleasant one! Will and Chris Price, knowing our three-hour round trip to the dealership, made every effort to keep the transaction/paperwork short and sweet. They were easy to talk to and work with. We appreciate their time, assistance, and knowledge. We are just sorry we live so far away that we can't make use of the awesome service! Thank you very much--we are so excited about our new Jeep Wrangler! More

Bought a Wrangler I visited several Jeep dealerships around town and had the same stereotypical experience at each of them; the salesperson would try and small talk me, I visited several Jeep dealerships around town and had the same stereotypical experience at each of them; the salesperson would try and small talk me, had to meet with the manager, had to give out my price point, yada yada yada. To be fair, I wasn't in a great mood when Haley and I opened up discussions but I felt more comfortable there than any other dealership. The salesman spoke to me like a person and simply laid out the details and let me make the choice instead of trying to push me for information and stumble through a conversation. I was very pleased with the atmosphere there although I do wish the "paperwork" portion of it could have been wrapped up in less time. However, signing that many times is just gonna take a while I guess. More

New Jeep Owner As stated in the title, I am a new Wrangler owner and have looked at several jeeps at different dealerships from Norfolk up to Richmond and Southside. As stated in the title, I am a new Wrangler owner and have looked at several jeeps at different dealerships from Norfolk up to Richmond and Southside. Both new and used. My experience at Haley was by far the best car buying experience that I have had in years. No pressure. No hassle. Will Edwards is an excellent salesman and strives to make the customer happy. Did not mind taking a few moments to make sure I mastered the soft top :) Addressed my concerns with the 'We Owe' as touch ups were done as scheduled, but had questions about the actual detailing. Reschedule in progress. I understand that my Jeep will see surf and sand...but just wanted that 'new-ness' for at least a week :) Oh and he was right on about fellow Wrangler owners. You don't see that with Hyundai or Toyota. More

Break work done I bought my 02 Dodge Dakota in on short notice. I had some break issues. All was fixed better than it was before. I would like to thank Warren my s I bought my 02 Dodge Dakota in on short notice. I had some break issues. All was fixed better than it was before. I would like to thank Warren my service advisor and Patrick the mechanic who worked on the breaks. Please tell Patrick he is the man and thank you for your hard work. I wish to have Warren be my advisor of record and Patrick my mechanic of record. Even though I do some work myself, but for that I do not feel comfortable in doing I WILL be bringing it to Warren and Patrick . Patrick the breaks and front end sound really good, QUIET. More

Great Experience My husband and I have purchased many vehicles over the year and this was one of the most positive experiences. Will Edwards, our sales person had our My husband and I have purchased many vehicles over the year and this was one of the most positive experiences. Will Edwards, our sales person had our best interest and goals. He worked fast and quickly to get to where we wanted to be! More