Haley Chrysler Dodge Jeep Ram

wonderful experience I contacted Will Edwards by email. He was very patient and knowledgeable about the truck I was interested in. Scheduled a test drive and he even came I contacted Will Edwards by email. He was very patient and knowledgeable about the truck I was interested in. Scheduled a test drive and he even came out on a Sunday to meet me and the dealership was closed! i test drove the Ram and I was immediately hooked. I wanted a truck with the 3.92 gear for better towing so he looked at other dealerships and couldn't find one exactly like I wanted. He said your best option would be to order one with the options I wanted. He said it would take 6-8 weeks,I agreed. The truck came in just like I ordered in 6 weeks. He went over every feature of the truck and was very knowledgeable about every feature. They gave me a great interest rate and I even got the extended warranty and paint protection. Overall great experience with the dealership and Will Edwards is great to work with. Oh and the Ram truck has exceeded my expectations...Awesome truck More

A great buying experience. I had been watching a particular Ram truck for about 5 months. I finally went to test drive it. Once in it, I was sold. Will Edwards was great to w I had been watching a particular Ram truck for about 5 months. I finally went to test drive it. Once in it, I was sold. Will Edwards was great to work with. He is extremely knowledgeable about the features of the vehicles. I was provided excellent instruction in the use of the electronic features of my truck. His follow through on all of the details of the purchase is commendable. The entire experience was pleasant and pressure free. This was my second purchase there in the past year. I bought my wife's 200 there in Sept. and that experience is what brought me back. More

Very Attentive even with my Busy Schedule I have been scoping out the 2014 Jeep Grand Cherokee for over six months, by the time I decided to make that move. I was in between leasing and buyi I have been scoping out the 2014 Jeep Grand Cherokee for over six months, by the time I decided to make that move. I was in between leasing and buying when I called the dealership. I called on Tuesday morning and spoke with Mr. Edwards and stated I wanted to have the truck by that Friday and what did I need to do to make that happen. He begin to ask me what I was looking for, my desires and expectations. The conversation was brief. The next day I came in unannounced and he quickly adapted and had me sign a release to run my credit and get the ball rolling. From there he constantly kept contact through phone due to the fact of how my shifts at work were falling that week. On Friday afternoon, he did exactly what I requested earlier in the week. A deep cherry red 2014 Jeep Grand Cherokee . Lastly, he took the time to go over every single detail of the truck to the point, i stated "Okay, I have checked out, if I have anymore questions, I will call you." Will has excellent rapport, character and is very knowledgable about the products he sales. More

No pressure Went to look at a particular vehicle and the salesperson let me look at it without pushing me towards this vehicle. Then he mentioned another vehicle Went to look at a particular vehicle and the salesperson let me look at it without pushing me towards this vehicle. Then he mentioned another vehicle that was in detail and said he would bring it out for me to see. This was just what I wanted. My budget was for a newer used car that was safe and that I could afford. He found it, I bought it! The entire experience was much better than I expected and have experienced at other dealers. I certainly recommend the salesperson and the dealership. More

An unexpected experience I came into Capital just to check out the 2013 Dodge Journey with no intent to buy.A salesmen approached me right away and asked if he could help me. I came into Capital just to check out the 2013 Dodge Journey with no intent to buy.A salesmen approached me right away and asked if he could help me.I told him right off I was just there to look as I had a new ford Escape.We chatted a bit then he showed me the new Dodges I was quit impressed with them.I asked at lot of questions for which Zack had all the answers, done such a great sells job I ended up trading in my Ford and bought a 2013 Dodge Journey. I loved the Ford but love my Journey even more all thanks to Zack a great sales person. More

Feedback on Recall work on my 2002 Jeep Grand Cherokee Lare I recently had the Passenger OCR module replaced at this dealership as part of a Recall by the manufacturer. I dropped my car off Sunday night 4/6/14 I recently had the Passenger OCR module replaced at this dealership as part of a Recall by the manufacturer. I dropped my car off Sunday night 4/6/14 and received a text and email that it was ready around 11:39 Monday 4/7/14. I called to find out the hours of operation and discussed with the service department that I would not be there before they were closed. I asked that the keys be locked in the car and was told that was no problem and that the car would be on the "McDonalds side" of the dealership which would mean the "North side". When I came to pick up my car, it was not where I was told it would be, after hunting for it I found on it on the "South side" of the dealership. After entering the vehicle I found that my keys were no were to be found and no paper work was in the vehicle. This required me to show up at the dealership at 7:25AM to retrieve my keys. After knocking on the window to get the attention of a service associated, at 7:30AM, he found my keys after explaining the situation. No apologies were rendered and no paper work was provided, just the keys. I feel that this kind of customer service is totally unacceptable. Allen J Vorhes 804-334-0799 More

Dealing with this dealership was very easy. I did not have to haggle on the price as it was very fair and below the number I had in mind and reasearched anyway. GS was great to work with and took care of have to haggle on the price as it was very fair and below the number I had in mind and reasearched anyway. GS was great to work with and took care of all my questions. Dealership was extremely honest. I would definately buy from Capital and GS again. More

My name is Tanner and I purchased a new Jeep Wrangler from Ganesh Sarma at Capital Jeep in Richmond Va. My sales person was very helpful and knowledgeable with helping me purchasing my new vehicle. I w from Ganesh Sarma at Capital Jeep in Richmond Va. My sales person was very helpful and knowledgeable with helping me purchasing my new vehicle. I would very much recommend him to someone else and if I ever get another vehicle I will go see Ganesh again. More

I have been assisting in the purchase of pickup trucks for our business for thirty five years. Jon Taylor is amongst the most professional sales person I have worked with throughout that period. Jon slo for our business for thirty five years. Jon Taylor is amongst the most professional sales person I have worked with throughout that period. Jon sloved every problem that arose, focused on us as the customer, followed through on all of the pricing details, and worked closely with the vice president who will be driving the vehicle. I truly feel Jon sets a very high standard for himself and, frankly, for other sales associates within the automotive industry. Capital is very luck to have Jon as an employee More

very informative & friendly . Found us the vehicle we were looking for & the right price.I would highly recommend other customers to pay you all a visit if they are looking for a new or used vehicle were looking for & the right price.I would highly recommend other customers to pay you all a visit if they are looking for a new or used vehicle More