
Haley Buick GMC Airport
Richmond, VA
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377 Reviews of Haley Buick GMC Airport
Great experience when purchasing my vehicle When I was looking for a new vehicle, this dealership was by far the best priced for what I was looking for. Daniel Wilson, my salesperson was very k When I was looking for a new vehicle, this dealership was by far the best priced for what I was looking for. Daniel Wilson, my salesperson was very knowledgeable and made me feel right at home. He spent a lot of time with me in showing the vehicles and trying to figure out what would be the best fit for me; however, he did not pressure me at all into purchasing anything, which really impressed me because a lot of dealerships you go to just want you to buy, buy, buy and aren't concerned with whether it's a good fit or the right time for you to buy. So, that was very important to me! Ken and KP were also very helpful! I would recommend anyone looking for a vehicle to try them out! It was a great experience and I am very happy with my purchase. More
not a very good experience purchased a 2107 denali dealership don't have a detail person on Saturdays. the vehicle I traded in was cleaner than my new truck. its been 3 weeks si purchased a 2107 denali dealership don't have a detail person on Saturdays. the vehicle I traded in was cleaner than my new truck. its been 3 weeks since purchase never got a phone call from dealership to ask about my purchase. More
Best car experience best car experience i've ever had easy and quick car purchase. they were quick to appraise the trade in of my car. They had multiple cars to choose fr best car experience i've ever had easy and quick car purchase. they were quick to appraise the trade in of my car. They had multiple cars to choose from for me to test drive. More
5th GMC from Haley GMC Airport Phenomenal sales, service and management team at Haley GMC. The exact reason we return for our new trucks and cars. Best pricing we've found anywhere. Phenomenal sales, service and management team at Haley GMC. The exact reason we return for our new trucks and cars. Best pricing we've found anywhere. Thanks to Daniel Wilson, Ken, and the Siglers for a great buying experience! More
Service is Shabby and they are liars DON'T TAKE YOUR CAR THERE!!! THEY WILL BREAK OTHER PARTS ON YOUR CAR AND CHARGE YOU FOR THE DAMAGES. THEY DO NOT FIX WHAT YOU BRING YOUR CAR IN TO BE DON'T TAKE YOUR CAR THERE!!! THEY WILL BREAK OTHER PARTS ON YOUR CAR AND CHARGE YOU FOR THE DAMAGES. THEY DO NOT FIX WHAT YOU BRING YOUR CAR IN TO BE FIXED!! THEY CHARGE YOU FOR REPAIRS THAT DON'T NEED TO BE DONE! More
My Experience at Haley Buick GMC Airport Janet Pineman was GREAT!!! From the first time she communicated with me, until the day I actually picked up my Arcadia, Janet's personality never chan Janet Pineman was GREAT!!! From the first time she communicated with me, until the day I actually picked up my Arcadia, Janet's personality never changed. She was sooo patient,helpful and thorough. She was never pushy and allowed my wife and I time to decide without being persistent. KP and CJ were also awesome and I will definitely let my family,friends and co-workers know about the wonderful service we experienced at Haley GMC Airport. Sincerly, Dionne T. Bridgeforth, MSN,RN More
New Vehicle Purchase Overall I was impressed with the service from the test drive to the acceptance of the keys to my new vehicle. Everything was done in such a very timel Overall I was impressed with the service from the test drive to the acceptance of the keys to my new vehicle. Everything was done in such a very timely manner. Everyone was just a great help and worked with my thoughts at all times. Very professional and courteous. I want to thank Janet Pineman who took the time to go over every little detail, for the vehicle itself and introduction to the service department. A job well done. Thank you Janet. More
Who knew buying a car could be an enjoyable experience? I was dreading the experience of looking for a new/used vehicle. Too me car salesmen are too pushy and never listen to what you want. Dealing with Ste I was dreading the experience of looking for a new/used vehicle. Too me car salesmen are too pushy and never listen to what you want. Dealing with Steve Dixon has restored my faith in car salesmen. He was so easy to deal with and very accommodating. He listened to my needs and went over and beyond to meet them. I highly recommend Steve Dixon and Haley's Airport dealership. More
Not trustworthy I have taken several of my vehicles to this GMC dealer and every time there is an issues with their service. I will give you some examples. My son too I have taken several of my vehicles to this GMC dealer and every time there is an issues with their service. I will give you some examples. My son took his car in for an inspection and they took $10 worth of quarters he had in the cup holder for tolls. I took my van in for inspection and it was rejected for the headlight bulbs. They wanted $200.00 to put in two tiny $12 bulbs. I told them we would replace the bulbs and bring the van back to inspect it again the next day. The van was inspected in July of 2017 and inspector Chester Caton illegally put a June 2018 sticker on my windshield. (State code 19VAC30-70-50 states that a vehicle inspected in the current month will have that months number sticker put on the windshield). I took my van in another time and they charged me for two services that they did not provide. I had to call them out on it and tell them that these services were not performed. When I asked to speak with the mechanic they said he just left for the day... They are just so untrustworthy. It is a good thing that I am not ignorant when it comes to automobiles... They see a woman and think otherwise. This dealership ALWAYS trys to up-sell you. The Haley dealer in Chester is much better with mechanics and staff who work with you and don't treat you like you know nothing about automobiles. I will never go back to the dealership on S. Laburnum Ave in Richmond. More
Very Easy Experience Just purchased a 2017 Buick Enclave. We sent an email on Thursday and went to the dealership Friday. Daniel Wilson, our salesman, was very nice and Just purchased a 2017 Buick Enclave. We sent an email on Thursday and went to the dealership Friday. Daniel Wilson, our salesman, was very nice and helpful. He was very easy to deal with and, honestly, didn't come across as your typical sales guy. He was down to earth, easy going and very responsive to trying to meet our needs. More