Haldeman Ford

I was told I needed an appointment for an oil change. I arrived 10-15 minutes early and 2 hours later it was done! I was told they gave me a free cabin filter in spite of having only 5500 miles after one I arrived 10-15 minutes early and 2 hours later it was done! I was told they gave me a free cabin filter in spite of having only 5500 miles after one year. I thanked the rep as it was nice but didn’t seem necessary. Good thing I had an appointment as can’t imagine how long I would have had to wait! More

will not return ford of Hamilton service was terrible service manager was worse had an attitude on the phone with me and as soon as I question things on my car and procedures and it bring brought back fo service manager was worse had an attitude on the phone with me and as soon as I question things on my car and procedures and it bring brought back for multiple times for same issues or issues that could have been taken care of in one service was made multiple repairs to keep getting deductible I think I was truly treated different because the color of my skin items underneath were broken by then and camera was told that was normal operation guess I’m being taken as a fool. Stay away Zac is a racist You can tell he tone is different towards people with colored skin More

Responsive, efficient, friendly, precise customer service. Pricing was very fair requiring no negotiation. All employees encountered displayed same customer service as above. service. Pricing was very fair requiring no negotiation. All employees encountered displayed same customer service as above. More

I decided that I would buy 4 new tires for my car but didn't know what to get.i knew I liked my Bridgestone tires but knew the kind I have on the car was discontinued. I went to the dealership to ask que didn't know what to get.i knew I liked my Bridgestone tires but knew the kind I have on the car was discontinued. I went to the dealership to ask questions, I spoke the Justin Wozniak and he took his time and explained my options. I decided on a tire on his advice and I couldn't be more satisfied. He is an asset to the dealership. More

Purchasing the car was an easy process. There was never any pressure applied to make the deal. There was never any pressure applied to make the deal. More

First time buying a car by myself. I was under a time restraint so I did not have the option to look over other options to purchase a vehicle due to an auto accident where car was tot I was under a time restraint so I did not have the option to look over other options to purchase a vehicle due to an auto accident where car was totaled. The price of the vehicle was within the price range but I did not like the haggling that occurred for the extra warranty or services that could be provided. All seem to be in order except for the ride home when the low tire pressure light came on about halfway home. Filled tires the next day; front tires were 28 & 23 out of 33. Week later light came on again, right front tire was low. My son called this AM, light on again, third time in just over two weeks. Will fill tire(s) later this afternoon. Texted salesperson on day of purchase about situation. More

Good customer service and care of car. Communicated with me about additional service needed on breakd. Communicated with me about additional service needed on breakd. More

They were very easy to deal with and took the timeto explain everything that was wrong with the vehicle. explain everything that was wrong with the vehicle. More

Very efficient process Good explanation of issues Clear explanations of all work done Very satisfying Clear explanations of all work done Very satisfying More

Very nice people who work there and they are trying to get you on and out get you on and out More