Haldeman Ford

SERVICE DEPARTMENT will never have them work on my vehicles Great sales dept, also parts and auto body repairs, but the service i won't go back. my clutch went out on me on my 2014 ford Shelby, the service depa Great sales dept, also parts and auto body repairs, but the service i won't go back. my clutch went out on me on my 2014 ford Shelby, the service department told me it was driver error my fault. I would have to pay$ 1,800.00. well after I complained about it then ford motor corp, paid half then haldeman paid the other half and I $800.00. now if it was my fault why did'nt iI pay the full bill. I went on my computer and put in 2014 Shelby Mustang G-T 500 clutch problums and there it was 2013 and 2014 Shelbys with owners complaining about the clutch went on them. I had only 900 mils. on my car, i bought 5 Shelbys from that dealership never had any problems with them in shifting or clutch going bad. I bought severel F-150's p/u and traded them in I bought a F250 P/U when I went for service, oil change that was only $430.00 and they top off fluids but when I asked service if they put the emission fluid in they said it was my job to do. I said the light is on that its low they told me that parts dept. will sell me a case $37.00 I had to go out in the cold and fill it up. I will never ever go to service there, I'm finished with service. Now buying a car or ordering part or auto body services I would go with them had no problums there. all a Sales, Financing, everyone in front are super. my salesman Dana Ventura what a nice guy he will go out of his way to hellp you, as well as the others thats including the Managers. I'v bought a lot of vehicles there, and then I have to be insulted by service dept. I have no beef with any other dept. but services. More

Awful Service Dept After dealing with this pathetic excuse of a service dept, i decided to see if another dealership would push me around like they did. Within minutes After dealing with this pathetic excuse of a service dept, i decided to see if another dealership would push me around like they did. Within minutes my car was diagnosed and on its way to being fixed. After nearly 8 months of back and forth with Haldeman Ford with no answers and a car that didn't work, all my faith was resolved in Ford when i simply drove it into another dealership. I will never step foot into Haldeman again. My first and only vehicle purchase from them is a huge regret. You just don't get any.....Service! More

Awesome Experience Purchased used vehicle after searching on internet. Found best price and it was exactly as described and had no hidden charges. I was treated with res Purchased used vehicle after searching on internet. Found best price and it was exactly as described and had no hidden charges. I was treated with respect in every way with no sleazy sales tactics. More

Horrible Business Practice - Will never go back again Horrible Business Practice - Will never go back again Haldeman Ford Subaru, 607 Rt. 33, Hamilton Square, NJ is not a good place to buy a car. Actua Horrible Business Practice - Will never go back again Haldeman Ford Subaru, 607 Rt. 33, Hamilton Square, NJ is not a good place to buy a car. Actually, they are nothing but a waste of time. I was interested in a Hummer H2, did a search on the internet and found what I was looking for at Haldeman. I inquired about the Hummer H2 and was sent an email from the sales manager that the vehicle was available, so I called and informed them that I was on my way. Got to the dealership and another couple was taking the vehicle on a test ride. That did not upset me, because it is a business. However, here is is the kicker, I found my sales rep that told me to come on down and informed him that someone was interested in the vehicle as well. The sales manager told me to go downstairs and get some coffee, because it would be a 15-minute wait for me to test-drive the vehicle. I did that, and 45 to 55 minutes later, I was still waiting on the status of this vehicle. I fell asleep since I was waiting so long. I find that to be disrespectful, seems to me that the dealership was trying to get the other couple approved first and if they could not get them approved, then I was downstairs waiting. “Who, does that” just tell me the truth about the vehicle; I drove a good 45 minutes just so that I could purchase this vehicle. You wasted my wife time and my time. I would not recommend anyone buying a vehicle here. Do not waste your time or money. The funny thing about this whole ordeal, I did a review search after I got home trying to find out if anyone else had received the same situation as we did. Wow, the reviews are terrible about this place. Now, I am so happy that I did not receive help. More

I had Haldeman Ford do work on my vehicle, sometime after the work was done I discovered that they had broken a part while doing the job. I went back to them and they offered to fix it, If I would pay a $100 the work was done I discovered that they had broken a part while doing the job. I went back to them and they offered to fix it, If I would pay a $100.00 deductible. Can you believe it? They wanted me to pay for something they broke. The person who worked on my vehicle no longer works there. Gee I wonder why!!! More

I had been to 4 dealerships prior to coming to haldeman my credit history is not the best but Ed helped me get into my new ford taurus thanks Ed ill be sending over my whole family to you my credit history is not the best but Ed helped me get into my new ford taurus thanks Ed ill be sending over my whole family to you More

Myself and a coworker bought Mustangs from the factory while we were deployed overseas. They delivered our vehicles to Haldeman. This dealership wouldn't give us temp plates because we didn't buy it from while we were deployed overseas. They delivered our vehicles to Haldeman. This dealership wouldn't give us temp plates because we didn't buy it from them. They made $50 per delivery of our vehicles so they didnt care about providing a service or not. The paperwork we had to take to the DMV was incomplete. My coworker waited 3 weeks with his car collecting dust on their lot just to get his tags so he could pick up the car. I took the documents to the DMV myself but even then it took 3 trips due to missing/incomplete paperwork. They were quick to remind us that the car didn't belong to them so they couldn't provide us services, but the first thing they did was place their dealership logo on my coworker's vehicle. They didn't do it to mine because I told them since the car didn't belong to them, not to vandalize my property by placing their advertisement on it. It was a complete nightmare, I would recommend anyone buying a vehicle here. I paid $22,000 for my vehicle, they were selling one just like it for roughly 30k. Don't waste your time or money. More

Purchased a used Acura with 80k miles. With in 10k miles, catalytic converter-$700. Now at 93k, head gasket blew and broke something in lower end of motor-$3500. This is quite unheard of in a Honda 2.0 litre catalytic converter-$700. Now at 93k, head gasket blew and broke something in lower end of motor-$3500. This is quite unheard of in a Honda 2.0 litre motor with less than 100kmiles. The dealer has no want or even empathy to make this right. I was even willing to take a loss on a trade for a new vehicle. I have been assured by 3rd party that their isn't anyway this dealer went over the vehicle before selling it with out knowledge of issue. More

Don was the most professional Salesperson I have ever dealt with. He was available any time I needed him, he was able to sell me a vehicle at a reasonable price and in a timely manor. I will definitely dealt with. He was available any time I needed him, he was able to sell me a vehicle at a reasonable price and in a timely manor. I will definitely recommend him in the future. More