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Haldeman Ford
Hamilton Square, NJ
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223 Reviews of Haldeman Ford
Worst dealership ever I went in looking at an f250 that i saw on the internet. First they wanted to talk numbers before i even got into the truck. When they came back with I went in looking at an f250 that i saw on the internet. First they wanted to talk numbers before i even got into the truck. When they came back with a price it was a few thousand higher than advertised online. When i called him on it and asked if they would have let me buy the truck knowing it was a higher price the manager said some people have to get screwed in order for others to get the good price. Then i asked about 0% financing that was advertised online and the manager flat out lied and said there wasnt any 0% financing. I then showed him and he tried back peddling. I would stay away from haldeman and all its locations. More
Great Dalership, no pressure sales approach Attentive but no pressure sales approach. Bryan was extremely helpful, Peter in Finance was a good guide through some of the options. All in all a goo Attentive but no pressure sales approach. Bryan was extremely helpful, Peter in Finance was a good guide through some of the options. All in all a good experience More
NEVER PRUCHASE OR USE ANY SERVICE HERE! I will NEVER recommend this dealership to anyone! They have HORRIBLE customer service and even worse communication between their departments! Purchase I will NEVER recommend this dealership to anyone! They have HORRIBLE customer service and even worse communication between their departments! Purchased a vehicle and there were two things that needed to be fixed so I reached out several times to my sales associate my phone and e-mail. After about 3 days, I finally was able to get in contact with him and told him about the issues. He said just schedule a service call. I scheduled and when I came to pick my car up they asked for payment. I stated I was not paying as this was an issue when I left with the car and I spoke to my sales associate. The manager at the service department told me okay he will charge it to the sales department and for the one issue I had to come back because they didn't have time to do it the day I brought it in. I was never notified that the one issue wasn't fixed before I came to pick up my car. The sales manager said bring it back at your earliest convenience or when you schedule your complimentary service appointment. So I scheduled my service appointment and to fix the issue at 9AM Tuesday. No one ever called me to let me know it was finished or what was going on. I reached out at 3PM. They told me I had to pay for the issue under my warranty with a deductible when originally I was told by the sales manager that it would be charged to sales as it happened not even a few days after I purchased the vehicle. I had to call constantly to follow up on whether it was done and to be transferred to each department several times because they were claiming no one remember or wrote it down so I had to pay for it if I wanted it fixed. They did not stand behind what they had initially told me and after they told me that two sales people said they went to my car and did not see they issue, yet when I picked up the car the issue is clearly evident! I will NEVER recommend this dealership to anyone! My salesperson said he "didn't even make $200 off my purchase so there was nothing he could do" and laughed! The 2 managers and salesperson I dealt with were rude and condescending! One manager said well you purchased a used car as if that justified the issues! DO NOT BUY ANYTHING FROM THEM OR USE THEIR SERVICES! Completely disgusted by how I was treated! More
Great value for money I had an excellent experience with getting very comprehensive information, attention to detail, answers to all my questions, and ultimately a strong I had an excellent experience with getting very comprehensive information, attention to detail, answers to all my questions, and ultimately a strong offer that beat the offer from the Honda dealership with more value for my hard earned dollars. Couldn't have been happier and really LOVE the vehicle i got: Ford Escape Titanium. More
Unorganized mess If your looking to buy a ford, this is the place you don't want to go. The sales men where nice n pleasant but that about it. Went thru a bunch of hoo If your looking to buy a ford, this is the place you don't want to go. The sales men where nice n pleasant but that about it. Went thru a bunch of hoops to buy a car for them to tell me someone else put a deposit down 2 days before me. Then 4 days later he still hasn't picked up the car n they ended up refunding me my deposit. It was a waste of time n stress for me to have everything needed to buy the car to have someone come n take it under me. It was a lame excuse and allowing home 6 days later to take it to a mechanic to look at it off site is just a lame excuse and a joke. Don't go here there are plenty of other places well organized and know what cars are actual for sale n which ones might be ready to go out the door. A huge waste of time. Thank you Al Fonseca for all your help but your dealership needs to get. It. Together More
New car SI Kevin Beebe Good service came in with the price I wanted to spend and got pretty close to it. They worked good and hard to get me into the new car. Overall a grea Good service came in with the price I wanted to spend and got pretty close to it. They worked good and hard to get me into the new car. Overall a great sales guys thank you ! More
Best Service Department Every time I use the service department at Haldeman Subaru I walk away satisfied. Paul is amazing - so incredibly helpful. He explains everything, des Every time I use the service department at Haldeman Subaru I walk away satisfied. Paul is amazing - so incredibly helpful. He explains everything, describes options available, and is one of the most pleasant, patient, and downright nice people I've ever done business with. This is hands down the best service department I've ever used. More
Don is the best!! Service was excellent as usual. This is the second car we've bought here, and Don is great, he takes care of us everytime we are there and we trust h Service was excellent as usual. This is the second car we've bought here, and Don is great, he takes care of us everytime we are there and we trust him fully. He is patient and makes sure we get everything we are looking for. I wouldn't go anywhere else! More
Went above & beyond The sales & finance team really did a great job. They went above & beyond for me even though my financial situation was not good. This is my 2nd car f The sales & finance team really did a great job. They went above & beyond for me even though my financial situation was not good. This is my 2nd car from Haldeman & i would recommend them to anyone looking for a new car More
Great dealership! Very helpful and friendly! Have purchased 4 vehicles at this dealership through Walter Perkins. Helped us get the vehicles we wanted. Pete in service always got our vehicles in Have purchased 4 vehicles at this dealership through Walter Perkins. Helped us get the vehicles we wanted. Pete in service always got our vehicles in and out in a timely manner. Highly recommend this dealership. More