Haldeman Ford

Excellent service They did a great job servicing my car, accommodating our need for zero face-to-face contact. The appointment was easy to schedule, drop-off and pick- They did a great job servicing my car, accommodating our need for zero face-to-face contact. The appointment was easy to schedule, drop-off and pick-up were simple, and they communicated with me after looking at the car so I could approve recommendations. More

6 month service very easy to make appointment, very easy to work with during this stressful time, could use better signs from the highway as to wear the service dep very easy to make appointment, very easy to work with during this stressful time, could use better signs from the highway as to wear the service dept. is located. More

Oil change and passenger side air bag replaced Schedule your service , drop your car and pick it up when it is ready. All are easy to make and trouble free.. Did a good job. Schedule your service , drop your car and pick it up when it is ready. All are easy to make and trouble free.. Did a good job. More

They all were great. And made everything fast. They were very friendly and made me feel like a part of a family while waiting. I would recommend people there. very friendly and made me feel like a part of a family while waiting. I would recommend people there. More

Brought my car in for Auto Butler service. Not only was it done well but ahead of time. I recommend the service and the dealership. it done well but ahead of time. I recommend the service and the dealership. More

3 strikes you're out! These guys are clowns. They rotated the tires and left lug nuts loose - I noticed a vibration and brought it to them and the tech sincerely apolog These guys are clowns. They rotated the tires and left lug nuts loose - I noticed a vibration and brought it to them and the tech sincerely apologized - STRIKE ONE They rotated the tires and left lug nuts loose again - I noticed 2 lug nuts missing on the rear tire. Checked others and found 2 others not even hand tight. Brought it to them and they refunded the service. - STRIKE TWO They changed the serpentine belt and check for leaks. They called and said the transfer case might be leaking. After they changed the serpentine belt, my wife picked up the car but heard a rumbling on the way home. Turns out they never re-secured the lower motor shroud. So it was dragging on the ground. They refused to help get it fixed. They tried to say they don't remove the shroud to do the serpentine belt. But they check the transfer case!- STRIKE THREE This place is a joke. Run by jokers. They don't return calls. They can't get out of their own way. Find someone else. Never again. More

Vehicle Failure At <6 months my Ford Explorer Sport from Haldeman incurred a complete system failure, ultimately due to a bad sensor. I called seeking assistance and At <6 months my Ford Explorer Sport from Haldeman incurred a complete system failure, ultimately due to a bad sensor. I called seeking assistance and was directed to a Ford 800#, and had to have the truck towed to the closest dealership to my home. I then had to pay out of pocket for a rental because they had none available, and "aren't responsible" Customer service is lacking, will never buy from here again. More

Overall bad dealership overall im unhappy with this dealer. i went there to purchase a focus i saw online and reserved it. i called ahead just incase and was told to come do overall im unhappy with this dealer. i went there to purchase a focus i saw online and reserved it. i called ahead just incase and was told to come down its ready. i get there and find out it was just sold t ok somekne and the saleswomen i spoke to was the ok ne who sold it. im told shes busy and cant help me to talk yo another salesman. i speak with alex and he starts pushing another focus on me (bait n switch much). so i get a different focus because i need a new car asap and cant be picky. fast foward to my 1st oil change. i bring it in and also advise them the passanger door sticks and the coolant is leaking. im told its not covered despite extra care telling me the coolant leak was. extra care told me the dealership are the ones who get to choose if they will help or not. i go to speak to the salesman or sales manager to see what they can do since i JUST BOUGHT IT. my salesman quit and instead i get a snarky kid that tells me "what do you expect us to do?" and "your acting as if this is a major issue." overall im really disappointed with this dealership. quick to sell you a car and then want nothing to do with you. More

Anywhere else but here Buy from anyone but here. They dont stand behind their own work or repairs. Double talk on actions taken, have horrible customer relations. Id say th Buy from anyone but here. They dont stand behind their own work or repairs. Double talk on actions taken, have horrible customer relations. Id say they are a lower life form than cockraches but that wouldnt be fair to the roaches. Stay clear. More

Wonderful Staff I absolutely would recommend everyone who is considering buying a car from Haldeman Ford in Hamilton, NJ on Rt.33, to buy a car from them. They are pr I absolutely would recommend everyone who is considering buying a car from Haldeman Ford in Hamilton, NJ on Rt.33, to buy a car from them. They are professional, courteous, honest, kind, and they will go the last mile of the way to get you approved no matter what your credit may be. I highly recommend three individual salespersons; Marguerite, Marguerite's assistant Dilma, and John. More