
Haldeman Ford Lincoln
Allentown, PA
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Do not purchase a used car from this dealer!! Do not buy a used car from this dealer!!! We purchased a used 2016 Dodge Ram with around 3,000 miles and we had to replace the clutch at 14,000 miles, Do not buy a used car from this dealer!!! We purchased a used 2016 Dodge Ram with around 3,000 miles and we had to replace the clutch at 14,000 miles, not even a two months after purchasing the truck. The General Manager refuses to stand by the used cars he sells unless it is a Ford. The clutch was bad when we purchased the truck but we thought the noise we heard was normal for a Dodge, until the noise continued to get worse. The cost to replace the clutch was $2,000 dollars and we even asked if he would be willing to give us a few hundred dollars toward it, instead of the whole amount but he refused to do so. Also, the General Manager is impossible to get a hold of, he takes days to return phone calls. We have purchased dozens of cars over the years at various dealers across the country and we have never received such poor customer service as we have at this dealer. More
Superb Service experience I've been a customer with Haldeman Ford since 2000; I've purchased 4 Ford's during that time and I regularly have my vehicles serviced there as well. I've been a customer with Haldeman Ford since 2000; I've purchased 4 Ford's during that time and I regularly have my vehicles serviced there as well. My experience has very been positive, especially when the Ford store moved to Lehigh Street. Victor Siegfried has been my service contact and he just gets it! He's been professional and consultative and I have yet to feel like I'm being "sold" something that I don't need. I'm sure they people in the trenches don't hear enough positive feedback from customers, so I wanted to make sure that Victor and his team knew they were appreciated. More
Great Purchase experience Sales staff was very helpful. Salesman Lucas Wehr was informative and instrumental throughout the purchase process. To add to that, the purchase pro Sales staff was very helpful. Salesman Lucas Wehr was informative and instrumental throughout the purchase process. To add to that, the purchase process was expedient and simple. More
Great service as usual I had great service as usual ! pat and Pete do a great job. They are honest and friendly I would recommend them to anyone. great dealer I had great service as usual ! pat and Pete do a great job. They are honest and friendly I would recommend them to anyone. great dealer More
Service was great! Staff was very friendly and informative. They made me feel comfortable. I would recommend Haldeman Ford to others. The wait time was good. Staff was very friendly and informative. They made me feel comfortable. I would recommend Haldeman Ford to others. The wait time was good. More
Great job !!!! Keep up the good work !!!God bless all of you God bless all of you guys and ladies at H.F.L. ! You guys did a great job in scheduling, testing, reviewing and servicing my two thousand nine, Mercu God bless all of you guys and ladies at H.F.L. ! You guys did a great job in scheduling, testing, reviewing and servicing my two thousand nine, Mercury Grand Marquis. In addition, the feedback and service advisor - technician interaction and level of communication was much appreciated. Keep up the good work ! With love and prayers, Ciro R. Trotta Oct. 9, 2017 More
Tried to scam me! Tried to sell me a$60,000.00 dented and repainted NEW Lincoln,BUT I WAS SMARTER THAN SAL!!! Mr Paul Haldeman did not care he only was embarrassed he g Tried to sell me a$60,000.00 dented and repainted NEW Lincoln,BUT I WAS SMARTER THAN SAL!!! Mr Paul Haldeman did not care he only was embarrassed he got caught! More
Quick and excellent Mike is always informative and punctual. When service is done I get a call with any comments on what to watch for in the future as well as what things Mike is always informative and punctual. When service is done I get a call with any comments on what to watch for in the future as well as what things I can wait on and what things really need to be done. I trust Halderman Ford. More
Worst service ever Took car in for inspection. They wanted 900. For brakes. Decided against it and took car home. Next day car brakes down. We have it towed to dealershi Took car in for inspection. They wanted 900. For brakes. Decided against it and took car home. Next day car brakes down. We have it towed to dealership to find out it needs an 80.00 part. A week later the simple repair increased without a call to us and at pick up im charged 900.00. Guess they made sure they still got their money. Go to a dealership that will appreciate your business, this is certainly not the place. More
Excellent Sales experience We recently had a great / no- pressure sales experience with Haldeman Ford. Our sales associate ( Lucas) was very knowledgeable and was able to answer We recently had a great / no- pressure sales experience with Haldeman Ford. Our sales associate ( Lucas) was very knowledgeable and was able to answer all of our questions and address our needs. We ended up purchasing a 2017 Ford Focus at a fair price and we could not be happier with our purchase More