Haldeman Ford Lincoln
Allentown, PA
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Good to work with I worked with Daron Dixon on buying a preowned vehicle from Haldeman Ford Lincoln. He was nice to work with and was not not pushy and allowed me to s I worked with Daron Dixon on buying a preowned vehicle from Haldeman Ford Lincoln. He was nice to work with and was not not pushy and allowed me to shop without feeling pressured. Through some brief negotiation I was able to come away with a fair price on both my purchase and trade. I walked away feeling good about the experience. More
total satisfaction Always satisfied with the work completed at Haldeman, no complaints. My service adviser is the best, Mike Klemment. I have four Ford vehicles, 2 F-1 Always satisfied with the work completed at Haldeman, no complaints. My service adviser is the best, Mike Klemment. I have four Ford vehicles, 2 F-150 pickups, Edge, and Explorer and have them all serviced here. I also appreciate the shuttle service as well. More
This is a 1st class service center Haldeman Ford's service department is better than everyone else in the area. If I have a problem with my car, unusual squeaks for example, Victor Sie Haldeman Ford's service department is better than everyone else in the area. If I have a problem with my car, unusual squeaks for example, Victor Siegfried is the man to take the car to. He will diagnose and offer suggestions no one else has thought of, and get the problem fixed. More
No stress oil change Comfortable waiting room with delicious Danish and coffee that was complimentary. I did not have an appointment for the oil change but it was done qu Comfortable waiting room with delicious Danish and coffee that was complimentary. I did not have an appointment for the oil change but it was done quickly - no stress! More
Best service Every Time The Haldeman group in Allentown Pa is always helpful. Victor is there when needed to answer all my questions and to assure that my car is well taken c The Haldeman group in Allentown Pa is always helpful. Victor is there when needed to answer all my questions and to assure that my car is well taken care of. I get quick appointments and fast service. I tell myself that this care has to last me for a long time and with their assistance it will. Thanks guys..... More
Purchased used car that needs new transmission I purchased a 2014 Mazda cx5 with 16k miles. Two days later I find an oil leak in my garage. I discovered oil grime on the under carriage and take o I purchased a 2014 Mazda cx5 with 16k miles. Two days later I find an oil leak in my garage. I discovered oil grime on the under carriage and take off the under carriage plastic to see a fresh oil drip at the transmission. The car is under Mazda warranty, I took it to a Mazda dealer. Due to the leak they are working to replace with a factory rebuilt transmission - warranty coverage to be determined. I called Sales Manager Sal Sarwar, he did not take responsibility for the problem. They should have known about the leak and had it repaired or the least disclosed the problem. I attempted to call Paul Haldeman, he did not take my calls or return a call. I went to see Paul personally, to request they take back the car and provide a refund. He said that would not happen. I have filed a complaint with Penna Attorney General Office and the Dealer License office Penna Department of State. More
New car sales I enjoyed working with the team and thought the experience was very professional. I lease my vehicles and this is the second one through them in the l I enjoyed working with the team and thought the experience was very professional. I lease my vehicles and this is the second one through them in the last year and a half. Sal and his team went to great lengths to ensure I had the information I needed without a lot of distraction. Sal even looked up my current lease and advised me on the "pull ahead" program for my new lease. More
Purchase of New Car I just purchased a new 2016 Mustang from Haldeman Ford. The experience was excellent and my sales representative Darren Dixon was fantastic. I would I just purchased a new 2016 Mustang from Haldeman Ford. The experience was excellent and my sales representative Darren Dixon was fantastic. I would definitely recommend this dealership to a friend. More
Terrible I would give this dealership one star if I could but I have to get it at least one star for this review so one star it is. Made an appointment to tak I would give this dealership one star if I could but I have to get it at least one star for this review so one star it is. Made an appointment to take my car there on Monday and they did not work on it at all until I finally pulled it on Thursday and sent it somewhere else. The service manager gave me grief the entire time my car was there and refused to work on the car because someone else did. I will never recommend this dealership to anyone for any kind of service work. SERVICE=F, CUSTOMER SERVICE=F, TOTAL SATISFACTION=F. More
So great, I even sent my mom here! I was shopping for a new Fusion, and wanted specific options, so ended up ordering it from Haldeman. I traded a 9 year old Escape with 150,000 miles, I was shopping for a new Fusion, and wanted specific options, so ended up ordering it from Haldeman. I traded a 9 year old Escape with 150,000 miles, got a fair amount for the trade, and they hit all the numbers I had in mind without any drawn out haggling. I may be the kind of person who wants what he wants, but the process was so smooth, and Jerry and Wil were so nice, and so helpful. It was such a great experience that my mom ended up buying a brand new Escape here as well. I'll be back next time around for sure! More