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Hagerstown Ford
Hagerstown, MD
871 Reviews
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871 Reviews of Hagerstown Ford
September 16, 2018
New Truck Purchase 2019 Platinum F 350 This was by far the best experience of purchasing a new Truck! The Sales man Mike Reid was very knowedgeable the training was the best on all the This was by far the best experience of purchasing a new Truck! The Sales man Mike Reid was very knowedgeable the training was the best on all the new equipment this truck has and he took as much time as we needed to show us hoot operate everything in this truck! On top of the fact my scheduel is extremely busy and he waited after hors for men to close the deal! Best Regards Kenneth S Tievy More
by Signman
Employees Worked With
Mike Reid, Cheyenne Love
August 22, 2018
Bad Service I am not happy with Hagerstown Ford. Ever since I got my car I have had nothing but problems with it! Service is very terrible! I am not happy with Hagerstown Ford. Ever since I got my car I have had nothing but problems with it! Service is very terrible! More
by Allie96
Employees Worked With
Jimmy
August 17, 2018
False advertising Traveled 180 miles from Philadelphia to Hagerstown, was told the vehicle has no rust, was never in an accident and has no known body work; also that t Traveled 180 miles from Philadelphia to Hagerstown, was told the vehicle has no rust, was never in an accident and has no known body work; also that that car is 100% functional. From the moment I parked I saw the front end of the truck was out of the shape. After better inspection the truck it had the front fenders, hood, bumper, and bumper mounts replaced and repainted. Also the front door was attempted to be strighted out and failed. The leaf spring was broken and the exhaust manifold was leaking and could be smelled right in the cabin filter. The dealership played dumb and said "they didn't know." I delt with the manager Mike from the used car sale the sales rep Jarred. Very poor excuse for a dealership. -John ( looking at a 2010 f150) More
by Johnf150
Employees Worked With
Mike Reid, Jared Breakall
August 01, 2018
Yes to financing them told no 2weeks later!! I went in looking for a car about 2 weeks ago. I was told by Ronnie the financing said ok with 2000 down. I went to a chevy dealer and they gave me mo I went in looking for a car about 2 weeks ago. I was told by Ronnie the financing said ok with 2000 down. I went to a chevy dealer and they gave me more on my trade so ford matched it. So I went back this last weekend and resmitted the financing paper work have been waiting 3. days and find out today the bank said no. If that was the case why 2 weeks ago it was a go and today no! So disappointed th Hagetstwon Ford leading people on Don't go there!!!! More
by Not happy
Employees Worked With
Ronnie Hartley and Rick Wittmer
May 11, 2018
Great experience Would highly recommend Hagerstown Ford. In particular, our salesman Ryan Harbaugh was largely responsible for a stress free and easy experience. All Would highly recommend Hagerstown Ford. In particular, our salesman Ryan Harbaugh was largely responsible for a stress free and easy experience. All of our questions and concerns were handled quickly and courteously to help make our transaction as easy on us as he could. Overall, eevery person we came in contact with at this dealership was willing to help and do whatever they could to satisfied our requests. More
by SCLjml
Employees Worked With
Mike Branson, Ryan Harbaugh
May 02, 2018
Amazing team I came in knowing i needed a salesman who would fight for you and ryan was the best salesman i could ask for. Ive visted alot of dealership from maryl I came in knowing i needed a salesman who would fight for you and ryan was the best salesman i could ask for. Ive visted alot of dealership from maryland to california and i would rank ryan top salesman. He was not pushy or hard to deal with. He was honest and did not beat around the bush. He was straight forward with me and guided me to what car i should go with in my situation. Cheyenne from finance was also very nice and went beyond to help me out. From the salesman to desk manager to finance such a amazing team there to help you out and to get you into a car. More
by Mofficer
Employees Worked With
Ryan Harbaugh, Cheyenne Love
April 27, 2018
Excellence at work Ryan was very instrumental in helping us find the perfect vehicle. He was extremely knowledgeable about the vehicle we chose, and was able to work thr Ryan was very instrumental in helping us find the perfect vehicle. He was extremely knowledgeable about the vehicle we chose, and was able to work through the process quickly. Ryan consistently checked on us to make sure we were okay, and offered us drinks several times during our visit. We are very pleased with the exceptional service we received. We will refer others there, and we will return for future purchases. More
by Georg
Employees Worked With
Chris Black, Ryan Harbaugh, Jeremiah Simpson
April 26, 2018
Great Dealership with the best sales staff Thank you to Ryan Harbaugh and the staff of Hagerstown Ford for a wonderful car buying exper. From the moment we arrived on the lot Ryan created a wel Thank you to Ryan Harbaugh and the staff of Hagerstown Ford for a wonderful car buying exper. From the moment we arrived on the lot Ryan created a welcoming environment. He never tried to push or pressure us into the wrong car. He was patient and walked through all the choices available to make sure we left satisfied and in the right vehicle for our needs. Ryan even stayed way past closing time to further explain and setup some of the extra features of the car. The finance staff made the process fast and easy without even the slightest of issues. If you are in the market for a vehicle, I highly recommend Hagerstown Ford and Ryan Harbaugh. More
by brandon.clabaugh.3
Employees Worked With
Ryan Harbaugh, Jeremiah Simpson, Ryan Benson
April 13, 2018
Jeremiah Made The Paperwork Quick & Easy!!! Thank you Jeremiah! It was very nice to have the paperwork, financing and payment process go so smooth. I appreciated the ease of things and thanks Thank you Jeremiah! It was very nice to have the paperwork, financing and payment process go so smooth. I appreciated the ease of things and thanks for your recommendation on the extended service agreement. It feels good to be protected. More
by Renee Brennan
Employees Worked With
Jared Breakall, Jeremiah Simpson
April 06, 2018
Very comfortable & not pressured at all. Wonderful people. I never felt so comfortable in a car dealership. I had given up hope on new vehicle & was ready to go to a buy here pay here because of my credit. I r I never felt so comfortable in a car dealership. I had given up hope on new vehicle & was ready to go to a buy here pay here because of my credit. I received an email from Ryan Harbaugh & responded put of curiosity. And I'm so glad I did. Ryan said please do not go to a buy here pay here because they don't care about you or the vehicle once you pull off that lot " i know from experience" he said. Let me see what I can do for you before you make a decision. Picked a car, gave him all my info & 30 mins later he called me back & said i got you approved for that 2018 Focus you liked. Went in today & met with him, did the paperwork, he walked me through everything and now because of him that nice shiny black 2018 Ford Focus is sitting in my driveway. He was AWESOME. I referring him to a few of my co workers. HAGERSTOWN FORD & Ryan Harbaugh ROCK. Cheyenne was wonderful also. Very polite & explained everything well I'm definitely not going anywhere else for my next vehicle. Thank you guys so much. More
by Myfocus
Employees Worked With
Ryan Harbaugh, Cheyenne Love
