Hagerstown Ford

Outstanding Experience!!!!!!!!!!! When we were looking for a truck, we were fortunate enough to find Mike Reid and Craig Grove at Hagerstown Ford who were both terrific and made purcha When we were looking for a truck, we were fortunate enough to find Mike Reid and Craig Grove at Hagerstown Ford who were both terrific and made purchasing a vehicle a very pleasant experience. Mike was extremely knowledgeable about every aspect of the truck and able to answer all of our questions. Mike gave us a very fair price for both the truck and our trade-in. When we worked with Craig Grove to complete the paperwork, we received the same great professionalism and service. Craig walked us through all of our options regarding financing and warranties and was a pleasure to work with as well. We can't say enough about the great experience we had at Hagerstown Ford because of our outstanding interaction with both Mike and Craig. Many thanks to them both - we'll definitely be back! More

Best Car Buying Experience Ever Period! We needed a second vehicle but dreaded the process of hitting the dealership. Our salesman, Doug, was friendly, knowledgeable and approached us with We needed a second vehicle but dreaded the process of hitting the dealership. Our salesman, Doug, was friendly, knowledgeable and approached us with no pressure at all. I was impressed with his understanding of the safety features, changes over the model years and workings of the car and with his honesty. Mike in finance explained everything and answered all our questions. I feel we wouldn't have found a better 2014 Ford Fusion package for the price or the service anywhere else. I highly recommend the team at Hagerstown Ford!! More

Ford F-150 for ProTek Fiber Great Experience...Charlie and the team may it easy. We traded an older work truck and we were treated fairly and professionally. We will buy again. T Great Experience...Charlie and the team may it easy. We traded an older work truck and we were treated fairly and professionally. We will buy again. Thanks and blessings. More

Excellent Experience. When I bought my new F-350, I worked with Mike Reid. He did a wonderful job answering any questions that I had, as well as providing me with honest ad When I bought my new F-350, I worked with Mike Reid. He did a wonderful job answering any questions that I had, as well as providing me with honest advice. He also didn't push me into buying a vehicle I wasn't ready or willing to buy, and he allowed me to take my time while I made my decision. The price was great, the service was friendly, and my overall experience was awesome. The next time I need to buy a Ford vehicle, I will definitely go back. More

Professional service I traded two vehicles. This made the transaction more complex than usual. Nevertheless all the details were handled quickly and efficiently. Fuel t I traded two vehicles. This made the transaction more complex than usual. Nevertheless all the details were handled quickly and efficiently. Fuel tank was full. I told all my buddies. I expressed concern about the complication of the Nav. & entertainment features. My sales rep invited me back as many times as required. Pretty classy. Thanks. More

Great! I drove 4 hours to buy my car at Hagerstown Ford from salesman Mike Reid. Mike did a great job. He was patient with me, even though it took me foreve I drove 4 hours to buy my car at Hagerstown Ford from salesman Mike Reid. Mike did a great job. He was patient with me, even though it took me forever to make up my mind. I feel he did the best he could to get me the best deal he could. A big Thank You to Mike Reid. Tammy Smith More

Excellent customer service We bought a used 2011 Toyota Tacoma in July 2014. We had a great experience with all of the employees of Hagerstown Ford. Our salesman, Charlie Gesf We bought a used 2011 Toyota Tacoma in July 2014. We had a great experience with all of the employees of Hagerstown Ford. Our salesman, Charlie Gesford, provided exceptional service. More

Great service Charlie was very attentive, polite, and easy going. He has great customer service skills and was very knowledgable and provided through information o Charlie was very attentive, polite, and easy going. He has great customer service skills and was very knowledgable and provided through information on my vehicle. More

New car buying experience This dealer is very easy to work with. I went in to buy a used Escape and the Salesman, Mike Reid, told me that with the current end-of-year incentiv This dealer is very easy to work with. I went in to buy a used Escape and the Salesman, Mike Reid, told me that with the current end-of-year incentives I could actually get a new car for less money. The whole experience was straight forward and low stress. More

New or used Roughly 13 months ago I ended up purchasing a certified pre-owned Ford Explorer from Hagerstown Ford. I worked with a gnetleman named Mike Reid and f Roughly 13 months ago I ended up purchasing a certified pre-owned Ford Explorer from Hagerstown Ford. I worked with a gnetleman named Mike Reid and found it to be a very positive experience. So much so that this past weekend when I decided it was time to trade in my other car I sought him out. After describing my needs he had me test drive a number of models and I picked the one I like the best. He then ran the numbers and was able to offer me the car at a little below my budgeted payment. I don't Mike outside of these two deals, but I have to say he is very friendly and low pressure. I'm not a fan of car shopping, but I don't mind working with him. We are now a two Ford family. More