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Hagerstown Ford
Hagerstown, MD
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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871 Reviews of Hagerstown Ford
December 24, 2019
My New Dealership I bought a new 2019 Fiesta from Hagerstown Ford and had the best experience I have ever had with a car buying experience. I worked with Becca and I fe I bought a new 2019 Fiesta from Hagerstown Ford and had the best experience I have ever had with a car buying experience. I worked with Becca and I felt like I was treated like an actual person and not just another customer. I was worried about getting approved but they made it happen! I will never go anywhere else! You shouldn't either! More
by dmills4
Employees Worked With
Becca Dunning, Jason Ennis
December 24, 2019
truck of my dreams! i got a new truck from Becca about a month ago. it is a red f150 with everything i always wanted. the process was easy and they were very nice. i coul i got a new truck from Becca about a month ago. it is a red f150 with everything i always wanted. the process was easy and they were very nice. i couldnt believe how affordable the payment was. hagerstown ford is a great place to buy a car! More
by mr.birb
Employees Worked With
Chris Black, Becca Dunning
December 20, 2019
Justin Krumpach helped us get a 2015 Ford F-150. He was amazing! He had a wonderful experience. I highly recommend going there. We will be back for sure!! Thank you amazing! He had a wonderful experience. I highly recommend going there. We will be back for sure!! Thank you More
by colaizziheather
Employees Worked With
Justin Krumpach , Chris Edwards
December 04, 2019
Had a great experience! They took me in without an appointment for an airbag recall even other dealerships gave me the run around. Also had time to look at thier truck selection while I waited. Josh t appointment for an airbag recall even other dealerships gave me the run around. Also had time to look at thier truck selection while I waited. Josh the sales person was very knowledgeable on the trucks and helpful on making a good selection for a vehicle. Will be coming back! More
by Johnny
Employees Worked With
Josh
November 30, 2019
The Dealer I will always use! I purchased a new Lariat F-150 and could not have had a better experience! I have shopped here before and it did not go well but the sales managers re I purchased a new Lariat F-150 and could not have had a better experience! I have shopped here before and it did not go well but the sales managers remembered and made me a great deal to make it right! They really value loyalty and will always correct any mistakes. The sales team is sincere and hardworking. They will always have my business and my friends will know about them too! More
by Jim S
Employees Worked With
Becca, Chris Black
November 30, 2019
the best dealership hands down I purchased my vehicle here and it was the best experience I've ever had in a dealership. the staff was friendly and extremely helpful and they beat t I purchased my vehicle here and it was the best experience I've ever had in a dealership. the staff was friendly and extremely helpful and they beat the prices of all the other dealerships in the area More
by jfitzgeral1432
Employees Worked With
Chris Black, Curtiss Johnson
November 30, 2019
Great Experiance Such an awesome dealership to work with. Went above and beyond to help out. As i sit here and read these other reviews it makes me wonder how these cu Such an awesome dealership to work with. Went above and beyond to help out. As i sit here and read these other reviews it makes me wonder how these customers can write this when i saw nothing but professionalism from everyone there in every way even with other customers. Jason and his staff are truly masters of there craft. ill buy ever vehicle here from now on. More
by jeterfan2
Employees Worked With
Mike Branson, Curtiss Johnson
November 28, 2019
Got $6100 off my new Ranger XLT Sport for their big black Friday sales event after a lot of back and forth with the salesman. I thought I did ok on the deal till I started seeing other people's deals online. Friday sales event after a lot of back and forth with the salesman. I thought I did ok on the deal till I started seeing other people's deals online...everyone else was saving $10k on the same truck but my salesman acted like I was getting the best deal possible but they didn't even give me all the rebates and incentives everyone else was getting all over the country! Then when I go back for financing they show me a deal with 9 percent interest and tell me it's a worst case scenario and with a 718 credit score the banks should definitely get me a better rate the next day. They didn't. So guess which idiot got reamed on trade, price, and financing? Yeah...me. That's cool, it won't happen again. My older brother and my nephew just bought new F150's from them over the summer. We're not even taking our trucks to them for service at this point...I'll pay to drag my truck down the road before Hagerstown Ford ever makes another penny off it or me. More
by Harvest18
Employees Worked With
Mike Branson
October 16, 2019
Not good I have bought one new vehicle in my lifetime so i went to hagerstown ford. Sales people were great. But when i had a problem with the car the service I have bought one new vehicle in my lifetime so i went to hagerstown ford. Sales people were great. But when i had a problem with the car the service manager was an arrogant xxxxx and didnt want to give a rental vehicle why my van was in shop it has 27000 miles and all he kept saying it has to be a warranty issue to get a rental with the mileage on it .its def a warranty issue regardless More
by Buddy
Employees Worked With
Jay delancey
September 26, 2019
Todd's Review My experience was excellent. Sales person was not pushy and answered all of my questions in full. I would definitely recommend to friends for future My experience was excellent. Sales person was not pushy and answered all of my questions in full. I would definitely recommend to friends for future purchases. More
by Todd Hull
Employees Worked With
Claudia Portillo
