Hagerstown Ford
Hagerstown, MD
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871 Reviews of Hagerstown Ford
Awesome Dealership! This has been the second time dealing with Hagerstown Ford, and their service is always amazing! Arthur was new to the company and he went above and b This has been the second time dealing with Hagerstown Ford, and their service is always amazing! Arthur was new to the company and he went above and beyond my expectations to help us purchase a used vehicle. Everyone was friendly and fun to work with. Keep up the great work! More
I was felt like they were looking out for me I felt that I was a important customer not just a number. The entire process I felt they wanted what was best for me and my wife. I felt that I was a important customer not just a number. The entire process I felt they wanted what was best for me and my wife. More
Mike Reid took care of me The process was overall very good. There was a few delays but Mike took care of it all! I would do business again for sure The process was overall very good. There was a few delays but Mike took care of it all! I would do business again for sure More
Really Happy!!! I went to Hagerstown Ford to just look at a Ford Transit. Mike made me feel like I was at home and I ended up leaving with one. I will shop here again I went to Hagerstown Ford to just look at a Ford Transit. Mike made me feel like I was at home and I ended up leaving with one. I will shop here again for sure. More
Great Experience! Will buy here again!! Doug Taylor is the absolute best salesman that I have had the pleasure to deal with. From the moment we arrived at the dealership and started browsing Doug Taylor is the absolute best salesman that I have had the pleasure to deal with. From the moment we arrived at the dealership and started browsing through the vehicles, he was very pleasant to talk to and was very thorough in providing detailed information about the truck we had chosen to take a closer look at, well not making us feel pressured in the process. In all honesty, I had only stopped by Hagerstown Ford to see the new F-150's in person before purchasing one at another dealership that I had previous dealings with, but after meeting Doug, he left such an impression on us, that we decided to buy from Hagerstown Ford. The entire process was enjoyable including the paperwork signing portion. Hagerstown Ford has some good staffing and I plan to buy there the next time I am in the market for a new Ford. Thanks Hagerstown Ford and most importantly, thanks Doug Taylor!! We love the truck!! More
Purchase of a New Ford F-150 We had the opportunity to give a new salesman Usman Hussain his first sale. He was enjoyable to work with and made the buying process easy. Thanks Usm We had the opportunity to give a new salesman Usman Hussain his first sale. He was enjoyable to work with and made the buying process easy. Thanks Usman and good luck with your new career. More
Best Truck Buying Experience Ever - Bar None I was recommended to this dealership by a coworker who heard I was in the market for a new vehicle. My smallish Range Rover Evoque had not kept up in I was recommended to this dealership by a coworker who heard I was in the market for a new vehicle. My smallish Range Rover Evoque had not kept up in size or capacity to my ever expanding family so I decided to look into purchasing a new Ford F-150 pickup truck. My coworker knew the sales manager Eric Carper on a personal basis and contacted him on my behalf. Eric reached out to me shortly thereafter and put me in touch with one of his top "truck guys", Mike Reid. Mike is the most professional and knowledgable salesmen I've ever met. He knows Ford trucks inside and out. After Mike showed me all the bells and whistles that the new F-150's possess I took one out for an extended test drive. After that experience I was hooked and ordered one the next month. Mike was in consistent contact with me about updates in regards to the truck's build and delivery. It was a process but Mike assured me it would be worth the wait. Finally the day came when it was delivered and I was in and out of the dealership in an hour. I had sent Mike all my necessary documents ahead of time and all I had left to do was agree on the purchase price, sign some paperwork, and drive off in my new truck. Honesty, I came expecting to haggle some on the price but it was already at the "great" TrueCar estimated purchase price so there was nothing left to haggle about. The finance manager Justin explained to me the terms of my contract and all the details of the documents you sign when purchasing a vehicle but it was overall a painless process. So, again, I was in and out in a little over an hour, most of which was spent with Mike showing me all the features of my new truck. I can say this dealership has earned a lifetime customer and I would not hesitate to send my friends and family there. Mike, Eric, and Justin all took exceptional care of me and for that I'm very thankful. More
Easy and Enjoyable We purchased our F-250 with the help of Mike Reid. The dealer had the lowest available price posted on the internet providing a no haggle/no hassle ex We purchased our F-250 with the help of Mike Reid. The dealer had the lowest available price posted on the internet providing a no haggle/no hassle experience. Mike was great to work with and helped us attain a fair value for our trade-in and got us approved for financing through Ford Credit. He was also very friendly, knowledgeable and accessible. If he was not in when you called he made sure to get back to you as quickly as possible. I would not hesitate to recommend Mike to all who are interested in purchasing a vehicle, and we look forward to dealing with him on our next purchase. More
Friendly Dealership We have been working with Mike Reid for years, he always makes us feel welcome and works above and beyond to give us the BEST deals possible. Thanks We have been working with Mike Reid for years, he always makes us feel welcome and works above and beyond to give us the BEST deals possible. Thanks for ANOTHER GREAT experience!! More
Excellent experience We were assisted by Mike Reid in the purchase of a Transit. Our experience was very pleasant. Mike was very helpful. He ensured we were completely We were assisted by Mike Reid in the purchase of a Transit. Our experience was very pleasant. Mike was very helpful. He ensured we were completely comfortable with the van before be left the lot. We have bought many cars before and by far this was the smoothest we have ever experienced. More