Hagerstown Ford

Straight Forward and Down Right Awesome I went to this dealership after I realized a cracked frame on my ranger while fixing my brake lines. I went into the front door and a man approached m I went to this dealership after I realized a cracked frame on my ranger while fixing my brake lines. I went into the front door and a man approached me and asked me what I was looking for. I'm a younger gentlemen, and so I said used cars. He called up Mike Reid who came up and met me and took me back to the used lot. He asked what I was looking for, I told him, and he took me right there. He showed me a few cars and asked what price range I was looking around, I told him straight up. A truck drove by as we were talking and he said "oh hold on, this car was just traded in not too long ago, let me go check the price range on it." He brought me to the car asked me what I thought and it was NICE! A well maintained 2012 F-150 with only 46k miles! Took it for a test drive, went up to the office to see what I could qualify for, and bam, a great deal. The car ended up getting certified (free brake and rotor replacement) and they gave me a free loaner car while this all happened over the weekend. Got a call, came back and grabbed the keys, Mike even helped me hook up my phone to the blue tooth before I left. From the moment I arrived to the moment I left I was treated extremely well and without all the typical xx you hear about that happens at dealerships. They knew I was ready to buy and helped me find the perfect car at what I consider a solid deal. This was my first time buying a car from a dealership and I have to say that it really was a great experience. I gotta say if you want to be in and out with a deal ask for Mike Reid. More

They did what it took to help us leave with the vehicle we w We thought we knew exactly what we wanted, but, apparently we wanted more. They kept bringing vehicles to us until we found the perfect one. We thought we knew exactly what we wanted, but, apparently we wanted more. They kept bringing vehicles to us until we found the perfect one. More

They didnt have to help but they did I was 500 miles from my home dealership with a sun roof stuck open my home dealership was suppose to have fixed. It was a Friday afternoon, with stor I was 500 miles from my home dealership with a sun roof stuck open my home dealership was suppose to have fixed. It was a Friday afternoon, with storms on the way. I was stuck in Hagerstown. I went to Hagerstown Ford, they tool me in without an appointment, and did everything they could to get me back on the road. The fix they made got me through storm season, back on the road, allowed me to complete my trip and get home. It took my home dealership over a week to find the problem! Thanks again to Hagerstown Ford! If this is how they treat a stranger, I know how they treat a local customer!! More

Purchase of 2016 Friday 250 Doug is an excellent representative and sales person for Hagerstown Ford! He has an execellent knowledge of the truck he sold me an I would definitely Doug is an excellent representative and sales person for Hagerstown Ford! He has an execellent knowledge of the truck he sold me an I would definitely go to him and the dealer again! Gary Davis More

Mike Reid Is The BEST! My Husband and I were looking to buy a new truck. Mike Reed was so incredibly helpful during the entire process. His knowledge and professionalism was My Husband and I were looking to buy a new truck. Mike Reed was so incredibly helpful during the entire process. His knowledge and professionalism was above and beyond any other sales person we have talked to. He was able to get our payments exactly where we wanted them. All I can say is Mike Reid is the BEST! You have a customer for life now!! More

I purchased a 2017 Ford Escape Titanium I had an excellent experience at Hagerstown Ford. Mike Reid patiently and thoroughly guided me through the process of purchasing a new Ford Escape to I had an excellent experience at Hagerstown Ford. Mike Reid patiently and thoroughly guided me through the process of purchasing a new Ford Escape to replace the 2001 Ford Escape I traded in. All of the staff I encountered were polite and welcoming. I will continue to be a loyal customer at Hagerstown Ford! More

Excellent Experience I had a great experience at Hagerstown Ford. I saw a vehicle posted online, went in for a test drive at 6, and walked away with it by 9:30. Everything I had a great experience at Hagerstown Ford. I saw a vehicle posted online, went in for a test drive at 6, and walked away with it by 9:30. Everything was quick and easy. The show rooms were clean and welcoming, and the waiting room was exceptional. We were offered water or coffee and taken care of every step of the way. All the employees were more than willing to help, and extremely courteous even though it was late at night. Our finance guy was absolutely wonderful and everyone in the sales department that we worked with were kind and helpful. They gave me a great deal on a vehicle and a reasonable trade in value for my car. Great experience! More

Good experience! Friendaly and explained everything well on all levels. Salesperson, Jonathan, was easy to work with and communicated very well. Felt he was my advoc Friendaly and explained everything well on all levels. Salesperson, Jonathan, was easy to work with and communicated very well. Felt he was my advocator! Much appreciated! More

Experience made me come back to Ford. Mike Reid was great to work with. Very knowledgeable about the Ford Fusion. Mike was easy to work with. Cheyenne in Finance was also great to deal w Mike Reid was great to work with. Very knowledgeable about the Ford Fusion. Mike was easy to work with. Cheyenne in Finance was also great to deal with. It was a GREAT experience. More