Hagerstown Ford

Awesome salesman! I just bought a new vehicle from Jared. Great customer service and very knowledgeable! Took his time and went over everything in it with me. He eve I just bought a new vehicle from Jared. Great customer service and very knowledgeable! Took his time and went over everything in it with me. He even programmed everything before I left! Charlie and all of the managers were professional. They all worked together as a team which made my experience exceptional! I would definitely recommend Hagerstown Ford! More

No game playing! Requested an Internet price on a truck, Mike Reid was the sales person that replied to my request. I explained to him that all I really wanted was a Requested an Internet price on a truck, Mike Reid was the sales person that replied to my request. I explained to him that all I really wanted was an appraisal of my trade and that I wasn't sure of what I was going to buy. I met with him that very same evening he got my truck appraised on the spot. Over the next several weeks he worked on prices on several different trucks that I thought maybe I would be interested and never once did he complain or act like I was bothering him. After a few weeks I ended up ordering a truck that I wanted, during the order process until the truck arrived every time that I requested an update he replied with in minutes, his is communication skills were great. I feel very fortunate that I was able to deal with Mike Reid during the buying process! I'd al so like to do a shout out for Chuck Wade who filled in for Mike on one occasion, these two salesmen seem to complement one another. More

Great car dealer, less friendly dealership My experience at Hagerstown ford was enjoyable only because of the helpfulness and customer service of the dealer who helped me on multiple occasions, My experience at Hagerstown ford was enjoyable only because of the helpfulness and customer service of the dealer who helped me on multiple occasions, Eric. He was willing to do more for me, but was limited on what he could ultimately do, and even helped me with a car I bought at another dealership afterwards. If you want an easy-going and friendly dealer, give him a visit, and maybe the dealership will be more willing to help you than they did me. More

Outstanding Salesman Brian was our salesman and made buying our new SUV a great experience. Brian is very knowledgeable and he listened to our needs, and worked hard to ge Brian was our salesman and made buying our new SUV a great experience. Brian is very knowledgeable and he listened to our needs, and worked hard to get us the right deal, we couldn't have asked for a better salesman. More

We bought 2 Fords Ryan Harbaugh is an awesome salesman. Very likable with no pressure. Provided the facts, stayed focused and listened to our needs. He is knowledgeable Ryan Harbaugh is an awesome salesman. Very likable with no pressure. Provided the facts, stayed focused and listened to our needs. He is knowledgeable with the process and professional at his job. Purchased F150 from him and went back to him 3 months later to trade our explorer for a Fusion. Thanks from the Neal's. Roll Tide!! More

Great sales service from Ryan Harbaugh Sales appointment scheduled with ease. Ryan confirmed appointment, met us with car/model we were interested in. He fully explained options and went Sales appointment scheduled with ease. Ryan confirmed appointment, met us with car/model we were interested in. He fully explained options and went over the entire Explorer sport package and demonstrated use of all options. His helpful, knowledgeable, and non-aggressive salesmanship was a pleasure to deal with. We walked out the door with a new car! More

Very good customer service. Great place to shop for a car, gave them the price and vehicle type I was looking for and they made it happen without any problems. Great place to shop for a car, gave them the price and vehicle type I was looking for and they made it happen without any problems. More

Comprando Nuevo Auto Claudia fue cortés y atento. Muy amable. Sin alguna presión compré un nuevo Mustang 2017. Recomiendo encarecidamente comprar un auto de ella. No te ar Claudia fue cortés y atento. Muy amable. Sin alguna presión compré un nuevo Mustang 2017. Recomiendo encarecidamente comprar un auto de ella. No te arrepentirás. More

Great service, helpful sales people. Highly satisfied with all the people i dealt with at Hagerstown ford. My salesman Andy Brewer was very helpful in the process of buying my new car, an Highly satisfied with all the people i dealt with at Hagerstown ford. My salesman Andy Brewer was very helpful in the process of buying my new car, and getting me the best deal possible on trade and financing. My finance person Cheyenne Love was also very helpful by getting me to a price i was comfortable with and offering extra incentives to better my deal. Overall very satisfied with my experience and would buy from there again. More

Great!!! Love my new Ford Escape. Brian was great and made buying a car very smooth. He explain things and did his best to get me out with my new escape. This Love my new Ford Escape. Brian was great and made buying a car very smooth. He explain things and did his best to get me out with my new escape. This is my first ford and hope to continue my business in the future. More