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Haddad Subaru

Pittsfield, MA

4.5
476 Reviews

652 East Street

Pittsfield, MA

01201

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476 Reviews of Haddad Subaru

June 07, 2012

Danielle was great especially as the internet sales manager. Because of my schedule and business, it was very convenient to conduct nearly all of our communications via email. Moreover, she was able to More

by wwestonh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
June 07, 2012

I drove up from Connecticut to purchase my new 2012 Outback from Haddad Subaru. I went online and found this dealership to be the most competitive to get my business. I received a great price , got the More

by juniorsik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Delaney
June 06, 2012

I had a great experience working with Billy Ellsworth. He made it incredibly easy and hassle free. I know many people who have bought vehicles from Haddad Subaru and were very happy with their experience as More

by bribearxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ellsworth
June 06, 2012

William Ellsworth was a very friendly and knowledgeable sales person. He made this experience quick and painless. I did not feel pressured like I ususally do while car shopping. Since purchasing my 2011 Su More

by HAPPYCONSUMER2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ellsworth
June 06, 2012

i recieved exellant custumer service from William Ellsworth..... he got me into a car i love and went above and beyond along with co-worker Josh Pavey.... i would reccomend this dealership and Willia More

by amandatrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ellsworth salesman and Josh Pavey
June 06, 2012

I would and have recommended this dealership. I was very I would and have recommended this dealership. I was very satisfied with my experience. I was unsure what vehicle I wanted to purchase when I arrived More

by JAllessio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Demary salesman, Josh Pavey finance
June 06, 2012

I needed a vehicle since my vehicle was totaled in an accident. I had heard good things about the dealership on East Street in Pittsfield. I was impressed with the quality of Subaru and their reputation More

by Chris Plankey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Middlebrook & Dustin Sturdivant
June 06, 2012

Our visit to Haddad Subaru was great. Danielle Delaney was very patient with our needs. There was a certain color and items that we wanted in the car and she made it happen in very good time. I would reco More

by Tiffany71407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Delaney
May 22, 2012

I callled the dealer for pricing on an impreza. He told me they were having a special of $2000.00 off the list price and zero per cent financing. When we arrived at Haddad, we were told the price was wro More

by dylanspeaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
salesmanager
Jun 20, 2012 -

Haddad Subaru responded

Hi - I was very disappointed when I read your review. I feel we really went above and beyond to make your purchase work. We had an advertised sale(on our website, in print, in a mailer) for $1500 off invoice and 0% financing on every new in stock Subaru - except Imprezas. Despite that, we went out of our way to make it work for you with: the price you wanted, the financing you wanted and the car you wanted. When you left Saturday, you had purchased the Impreza (you got an incredible deal!). On Sunday, for whatever reason, you changed your mind. It's a little discouraging when you do everything possible to make it work for a customer - and yet they seem determined to be unhappy. If there's anything you wish to discuss, feel free to contact me. Otherwise, I guess we'll have to agree to disagree... Sincerely, Bill Middlebrook Haddad Subaru Sales Manager 413-997-7272 bmiddlebrook@haddadauto.com

February 16, 2012

First time buying a Subaru and dealing with Haddad. They gave us a great price on a 2012 Subaru Forester and a very fair price for our trade-in. Our sales person, Jesse was friendly, knowledgeable, and pro More

by Becky Giumarra
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Bill, Chris
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