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HW Kia of West County

Ballwin, MO

2.8
44 Reviews

14116 Manchester Rd

Ballwin, MO

63011

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44 Reviews of HW Kia of West County

October 01, 2021

Great when they are selling you the car. Couldn’t have been more impressed. However, the service department didn’t cover the seat in my new car and left it filthy. I also had to fight to get the two pro More

by Phil and Melanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nope Nope
August 02, 2021

Love HW Kia! Staff are knowledgeable, courteous and very helpful. Would highly recommend Alyssa in sales if you are looking for a new or used car. More

by surgrn46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jackson
Aug 02, 2021 -

surgrn46 responded

Ove working with Alyssa. Always helpful. Works hard to find the best deal. Love my new Kia Sportage. Will always use this dealership.

July 25, 2021

Unfortunately I can't speak to a specific employee as no one serviced me besides the vanishing receptionist. Came in spur of the moment to look at two cars on the lot and wasn't even greeted at the door. Wh More

by Lec735
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Paton
June 24, 2021

My family and I took a test drive after looking at a vehicle on the Internet. We worked with the inter department and really enjoyed our test drive. We agreed that we wanted to purchase the the sales More

by KiaCuatomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Schultz
March 10, 2021

Remember the old slogan"would you buy a used car from this man?" Well, when you meet Brian Fiddleman at HWKia, you will know the answer is "YES". Brian was empathetic to we little old octogenarian hobbi More

by Sandy LaRouche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fiddleman
March 01, 2021

I received an exceptional deal from Baylee and Jason. They both worked to make sure I was pleased with auto and cost! There was no pleasure too which helped to make it exceptional. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baylee Larson
February 16, 2021

They had a commercial on the radio advertising a special for people with bad or no credit. Once I got to the dealership and applied for a car that I wanted they kept on telling me that I did not qualify but More

by Fossil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Boz
December 09, 2020

Had an offer from Edmonds for a car at HW Kia that they accepted .... until we got new insurance and financing completed..... where they raised the price by $8000. Slimy organization More

by Charles.Vermette
Price
Recommend Dealer
No
Employees Worked With
Baylee Larson
December 03, 2020

I had a pleasant experience at HW KIA. Bryan Vega was my sales rep, he was amazingly patient and understanding. The finance manager, Ryan, explained everything and answered all my questions. Thanks for all More

by MsRhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Vega
September 03, 2020

Great experience Tina Johnston your the greatest. She worked really hard and got me a great deal. Thanks your the best. Was not my first choice. But happy I ended up here. Thanks again More

by taylor.pauline65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Johnston