
HGreg.com Doral
Doral, FL
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1,940 Reviews of HGreg.com Doral
Excelente experience Really one of the best place to buy a car, good sales team and excellent customer service, a lot of options to choose from. My next car I will retu Really one of the best place to buy a car, good sales team and excellent customer service, a lot of options to choose from. My next car I will return to buy it from them. More
Awesome dealer and sales people I worked with Pedro Rodriguez who was so helpful and knowledgeable. His professionalism made the sale and resulting paperwork go quickly and efficient I worked with Pedro Rodriguez who was so helpful and knowledgeable. His professionalism made the sale and resulting paperwork go quickly and efficiently. I would recommend this firm and Pedro to anyone who is interested in purchasing a vehicle. More
Quick and fast Customer service very good from Eddy Calero. I would recommend him to anyone. He super nice, really transparent. He didn’t pressure me to buy anything Customer service very good from Eddy Calero. I would recommend him to anyone. He super nice, really transparent. He didn’t pressure me to buy anything. The car sold itself. Great salesman. Come see him!! More
Great place to buy a used car. Kelvin matos was awesome . He helped us find exactly what we were looking for. Will definitely go back for iur next car. Kelvin was patient and unders Kelvin matos was awesome . He helped us find exactly what we were looking for. Will definitely go back for iur next car. Kelvin was patient and understanding. Nice guy! More
Terrible experience My car had a warning light come on minutes after I drove it off their lot. It took 5 trips to the service department and a lot of tenacity for the iss My car had a warning light come on minutes after I drove it off their lot. It took 5 trips to the service department and a lot of tenacity for the issue to be finally resolved (3 of those times I waited over 2 hours). It is clear that someone cleared the codes hoping the problem (that the car had after market tire pressure sensors not compatible or programmable with the car) would just go unnoticed. The worst of it all is that several of my communications went completely ignored including an email to the GM explaining the situation. After the service manager failed to fix the problem 2x I was assured by a sales manager that he would personally make sure it was resolved. The next day he kept me waiting over 15 minutes only to walk me over to the service manager (who had already failed to Fix the problem) and walk away. The lack of respect for a customers time or satisfaction is endemic in the organization. No one was even apologetic for selling me a car with a defect. They should have been embarrassed when the problem arose and been eager to fix it. Instead I was treated as if they were doing me a favor. It is clear that no one even looks at these cars before they are sold. Yet the stiff dealer fee is supposed to be justified for that very reason (the time and resources spent getting cars ready for sale). When you charge money for a service you don't perform that is tantamount to stealing. Ultimately they understand their business thrives on volume and don't lose anything if a customer is not satisfied. More
Great experience! I must say my overall buying experience was excellent. Sales person Nick Cardenas was very helpful and very patient. I originally had one vehicle in m I must say my overall buying experience was excellent. Sales person Nick Cardenas was very helpful and very patient. I originally had one vehicle in mind and after driving it was not interested, we walked the whare house and ended up finding another vehicle I loved. Great selection of cars and best prices around, love the no haggle experience. Thanks Nick! More
great service i'm pretty satisfied with their service so far. I got a mercedes 2012 c250 at a very competitive price in very good condition. sales exec was ve i'm pretty satisfied with their service so far. I got a mercedes 2012 c250 at a very competitive price in very good condition. sales exec was very experienced and professional. credit manager did the process in a few minutes with his eyes closed. no surprises, no pressure, great service, great car. More
Good Service. Diana And fred helped me Get a Nice Car. it was a 2014 Honda accord. They did a good Job and they were friendly. Note: Do not (never ever) Buy a Diana And fred helped me Get a Nice Car. it was a 2014 Honda accord. They did a good Job and they were friendly. Note: Do not (never ever) Buy a car Online without seeing it. I went to buy another car which looked very nice and clean in the pictures. But when I got there, the car was in a bad condition, and has alot of scratches and dents which doesn't show in pictures. More
Came in to shop for a Tesla came in to shop for a Tesla Eddie was very helpful had the car ready for me when I got there. you seem to know a lot about the car even though this came in to shop for a Tesla Eddie was very helpful had the car ready for me when I got there. you seem to know a lot about the car even though this was not a Tesla dealership overall good experience. More
Quick and easy straight to the point The salesman Karim was very knowledgeable and upfront about everything he also made the finance process very easy.And also was not pushy that was wha The salesman Karim was very knowledgeable and upfront about everything he also made the finance process very easy.And also was not pushy that was what we really liked More