Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gustafson Ford, LLC
Kewanee, IL
23 Reviews
Filter Reviews by Keyword
By Type
23 Reviews of Gustafson Ford, LLC
April 04, 2023
Always friendly and helpful. Service, sales and parts all work very well together. Gustafson Ford is wonderful at non pressure car buying and communicating with their customers. Service, sales and parts all work very well together. Gustafson Ford is wonderful at non pressure car buying and communicating with their customers. More
by court
Employees Worked With
Kurt Gustafson
July 08, 2020
Purchase of my super clean 2013 F150 Crew Cab The best experience I have had purchasing a vehicle. The knowledgeable staff took the extra time I needed for learning the operation of my truck and t The best experience I have had purchasing a vehicle. The knowledgeable staff took the extra time I needed for learning the operation of my truck and told to come back as often as needed for any questions that should arise. My salesman was superb and Troy, who a joy to deal with in finance, made my purchase relaxed and simple. I highly recommend this dealership and its staff for your next new or used vehicle purchase. Thank you Kurt Gustafson! More
by John Barto
Employees Worked With
Troy Clementz, Chuck Miller, Chuck Forsyth, and Tim Cone in Parts and accessories, Kurt Gustafson
July 10, 2019
Amazing Experience with an Exceptional Dealership I am retired from the Army and was traveling to my home state of Illinois when my engine light came on. The next morning, which was Saturday, I drove I am retired from the Army and was traveling to my home state of Illinois when my engine light came on. The next morning, which was Saturday, I drove over to Gustafson Ford to see if they could figure out why the light was on. They took it back and in about 1.5 hours (4 cars ahead of me) they had the car ready to go. While I was there I looked at the new Ford Edge ST because my wife and I where looking for a new Edge. Troy to took the time to show me the car and take it for a test drive. We then discussed cost, he provided an exceptional offer. Even though I didn't buy the car since we live in Alabama, I will always give Troy the first offer on any new Ford Product. I cant express in words the customer service from both the Service Department and the Sales Team, especially Troy. EXCEPTIONAL DEALERSHIP! More
by Army 6
Employees Worked With
Troy Clementz
June 27, 2019
Buying a car Because you guys are awesome. I need to trade mine in and you guys worked with me. I mean you took your time helping me get the best deal possible. Because you guys are awesome. I need to trade mine in and you guys worked with me. I mean you took your time helping me get the best deal possible. More
by Khand124
Employees Worked With
Troy, Chuck , Kurt Gustafson
June 26, 2019
Service transmission & differential Service of transmission (full flush) and change lubricant in rear axle. Included software update for transmission. Also check on steering damper which Service of transmission (full flush) and change lubricant in rear axle. Included software update for transmission. Also check on steering damper which could be problem - checked out OK More
by dfk
Employees Worked With
Chuck, Bill Rosenberg, Courtlin Gustafson
June 03, 2019
Fast Reliable Service Had the Escape in for the first oil change. The staff was very nice and checked everything. The car was done quickly and professionally. Very satisfie Had the Escape in for the first oil change. The staff was very nice and checked everything. The car was done quickly and professionally. Very satisfied. More
by Dan-Melissa
Employees Worked With
Troy, Sales Manager
May 20, 2019
Great Service I have been trading cars and getting them serviced at Gustafson Ford for over 30 years. Always treated fairly and respectfully, I wouldn't go anywhere I have been trading cars and getting them serviced at Gustafson Ford for over 30 years. Always treated fairly and respectfully, I wouldn't go anywhere else. Charlie Schmidt, Peoria, Il More
by chuck123
Employees Worked With
Service department, Kurt Gustafson
May 20, 2019
Easy breezy service experience I inquired via email about the cost of replacing brakes, received response with details and was then able to schedule the appointment via a return ema I inquired via email about the cost of replacing brakes, received response with details and was then able to schedule the appointment via a return email as well. Greatly appreciate ease of information exchange and of course the service visit was exactly what I expected: prompt, thorough, priced as quoted and a friendly environment for the wait! More
by LoriZ
Employees Worked With
Chuck Forsythe , Courtlin Gustafson
March 21, 2019
Amazing Place! Hello i went here after an all day car search and having zero luck the entire day and they worked with us 100% it was an amazing experience from the n Hello i went here after an all day car search and having zero luck the entire day and they worked with us 100% it was an amazing experience from the new car, to the costumer service. I will absolutely go back when i need to again! The salesmen was very nice to work with his name was Dave Taylor! Thanks so much again Gustafson Ford i cant tell you how much i appreciate it! More
by Sgoforth25
Employees Worked With
Dave Taylor
February 18, 2019
GOOD DEALERSHIP TO DEAL WITH NO PRESSURE TO BUY THE TRUCK THAT DAY .. MY TRADE TRUCK WAS IN A DIFFERENT DEALER SHOP FOR REPAIR WAITED UNTIL TO FINISH THE DEAL , EASY TO DEAL WI NO PRESSURE TO BUY THE TRUCK THAT DAY .. MY TRADE TRUCK WAS IN A DIFFERENT DEALER SHOP FOR REPAIR WAITED UNTIL TO FINISH THE DEAL , EASY TO DEAL WITH More
by Farmer Rex
Employees Worked With
Dave Taylor
