112 North Lexington Avenue
Kewanee, IL 61443
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Always friendly and helpful. Service, sales and parts all work very well together. Gustafson Ford is wonderful at non pressure car buying and communicating with their customers.
The best experience I have had purchasing a vehicle. The knowledgeable staff took the extra time I needed for learning the operation of my truck and told to come back as often as needed for any questions that should arise. My salesman was superb and Troy, who a joy to deal with in finance, made my purchase relaxed and simple. I highly recommend this dealership and its staff for your next new or used vehicle purchase. Thank you Kurt Gustafson!
I am retired from the Army and was traveling to my home state of Illinois when my engine light came on. The next morning, which was Saturday, I drove over to Gustafson Ford to see if they could figure out why the light was on. They took it back and in about 1.5 hours (4 cars ahead of me) they had the car ready to go. While I was there I looked at the new Ford Edge ST because my wife and I where looking for a new Edge. Troy to took the time to show me the car and take it for a test drive. We then discussed cost, he provided an exceptional offer. Even though I didn't buy the car since we live in Alabama, I will always give Troy the first offer on any new Ford Product. I cant express in words the customer service from both the Service Department and the Sales Team, especially Troy. EXCEPTIONAL DEALERSHIP!
Because you guys are awesome. I need to trade mine in and you guys worked with me. I mean you took your time helping me get the best deal possible.
Service of transmission (full flush) and change lubricant in rear axle. Included software update for transmission. Also check on steering damper which could be problem - checked out OK
Had the Escape in for the first oil change. The staff was very nice and checked everything. The car was done quickly and professionally. Very satisfied.
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