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Gurnee Hyundai

Gurnee, IL

4.7
1,441 Reviews
Call Dealership (847) 693-4278
View Awards

6251 Grand Avenue

Gurnee, IL

60031

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1,441 Reviews of Gurnee Hyundai

April 01, 2023

Pasha and John help us to get new Hyundai Tucson. Great experience and exploration of features of a car More

by nitsapetalidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Roger De Vito, Pasha Nazarov, Harry Kokkalis, Leonides Garcia, Billy Carrion, Kevin Jovaisas, Sebastian Domczewski
Report | Print
Apr 01, 2023 -

Gurnee Hyundai responded

Congratulations on your new Hyundai Tucson! It is wonderful to know that you had a great experience here at Gurnee Hyundai and that our Sales Team ensured you were well-informed of the features of your new vehicle. We hope to do business with you again.

Apr 03, 2023 -

Gurnee Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gurnee Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2023

Eliamar and Leo were amazing thanks for the new car really excited for the new Tucson More

by arandamirna344
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Roger De Vito, Leonides Garcia, Billy Carrion, David Zymali, Josh Herlo, Eliamar Soriano Vargas
Report | Print
Apr 02, 2023 -

Gurnee Hyundai responded

Thank you for your five-star review. Nothing makes our day better than knowing you had an amazing car-buying experience working with our Sales Team. Congratulations on your new Hyundai Tucson. Please don't hesitate to contact us at Gurnee Hyundai should you need any further assistance.

March 31, 2023

William was great when you go ask for him and he will definitely take care of you More

by Nile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Mar 31, 2023 -

Gurnee Hyundai responded

Thank you so much for the 5-star rating and review, Nile. Our Sales Team greatly appreciates you choosing to visit us at Gurnee Hyundai.

March 30, 2023

First time in and loved it; Tommy Lazzar was very professional, helpful and really knows the business! you'll be seeing a lot more of me... More

by porsi@remaxshowcase.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lazzard
Report | Print
Mar 31, 2023 -

Gurnee Hyundai responded

We are excited to read that our Sales Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Gurnee Hyundai.

March 30, 2023

The dealer made it very easy to purchase a vehicle. I will consider them for my future purchases More

by Keith C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eliamar Soriano Vargas
Report | Print
Mar 31, 2023 -

Gurnee Hyundai responded

Hello Keith, we are glad you enjoyed a great experience working with our Sales Team at Gurnee Hyundai. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

March 29, 2023

Eliamar and Roger were really good help thanks for the new Elantra really excited thanks More

by vs.andreev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Roger De Vito, Javian Perry, Leonides Garcia, Billy Carrion, Eliamar Soriano Vargas
Report | Print
Mar 29, 2023 -

Gurnee Hyundai responded

Thanks for sharing your thoughts about your experience with Gurnee Hyundai. Eliamar, Roger, and our team appreciate your business and hope to see you again soon!

March 29, 2023

Gave them time to respond and nothing. Bought a car and made it aware that I thought brakes were bad. They told me the technician said it’s ok. Only had 2mm of brakes and was lied to. Th More

by HonestTech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pasha Nazarov
Report | Print
Mar 30, 2023 -

Gurnee Hyundai responded

Hello, Thank you so much for sharing your recent experience at Gurnee Hyundai. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback. Please contact me at your earliest convenience so that we can discuss your visit. I look forward to hearing from you soon. Thank you, John Kokkalis General Manager (847) 249-1300We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 02, 2023 -

HonestTech responded

It’s ok you had 3 weeks to make this right. It’s to late. Tell your sales men not to lie about your cars. It’s as simple as that! Hope your dealership loses a lot of business over the lack of transparency.

March 28, 2023

Pasha, Sebastian and Leonides took exceptional care of us tonight! We would recommend Gurnee Hyundai to anyone looking for a vehicle. We will definitely be back. Thank you for the excellent customer service! More

by jmelyn15
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha Nazarov, Leonides Garcia, Sebastian Domczewski
Report | Print
Mar 28, 2023 -

Gurnee Hyundai responded

Thank you for the wonderful review! Our Sales Team is thrilled to read that you had an excellent experience here at Gurnee Hyundai. We thank you for your recommendation, and we look forward to seeing you again.

March 27, 2023

Excellent experience buying a vehicle with Salesperson Sebastian Domczewski very knowledgeable and courteous and information with all phases of buying a car. More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Harry Kokkalis, Leonides Garcia, David Zymali, Sebastian Domczewski
Report | Print
Mar 27, 2023 -

Gurnee Hyundai responded

Congratulations on your new vehicle! We are so glad that Sebastian had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Mar 29, 2023 -

Gurnee Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gurnee Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Great understanding of the customer needs. Took time to explain packages and pricing. Will recommend More

by lorasemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger De Vito, Billy Carrion, Eliamar Soriano Vargas
Report | Print
Mar 27, 2023 -

Gurnee Hyundai responded

Thank you so much for choosing Gurnee Hyundai. We're excited to receive your 5-star review and learn you had an understanding experience while our Team explained packages and pricing. Thank you for the recommendation and have a great day!

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