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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews
Call Dealership (847) 693-4278
View Awards

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

March 30, 2023

First time in and loved it; Tommy Lazzar was very professional, helpful and really knows the business! you'll be seeing a lot more of me... More

by porsi@remaxshowcase.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lazzard
Report | Print
Mar 31, 2023 -

Gurnee Hyundai responded

We are excited to read that our Sales Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Gurnee Hyundai.

March 30, 2023

The dealer made it very easy to purchase a vehicle. I will consider them for my future purchases More

by Keith C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eliamar Soriano Vargas
Report | Print
Mar 31, 2023 -

Gurnee Hyundai responded

Hello Keith, we are glad you enjoyed a great experience working with our Sales Team at Gurnee Hyundai. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

March 29, 2023

Eliamar and Roger were really good help thanks for the new Elantra really excited thanks More

by vs.andreev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Roger De Vito, Javian Perry, Leonides Garcia, Billy Carrion, Eliamar Soriano Vargas
Report | Print
Mar 29, 2023 -

Gurnee Hyundai responded

Thanks for sharing your thoughts about your experience with Gurnee Hyundai. Eliamar, Roger, and our team appreciate your business and hope to see you again soon!

March 29, 2023

Gave them time to respond and nothing. Bought a car and made it aware that I thought brakes were bad. They told me the technician said it’s ok. Only had 2mm of brakes and was lied to. Th More

by HonestTech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pasha Nazarov
Report | Print
Mar 30, 2023 -

Gurnee Hyundai responded

Hello, Thank you so much for sharing your recent experience at Gurnee Hyundai. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback. Please contact me at your earliest convenience so that we can discuss your visit. I look forward to hearing from you soon. Thank you, John Kokkalis General Manager (847) 249-1300We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Apr 02, 2023 -

HonestTech responded

It’s ok you had 3 weeks to make this right. It’s to late. Tell your sales men not to lie about your cars. It’s as simple as that! Hope your dealership loses a lot of business over the lack of transparency.

March 28, 2023

Pasha, Sebastian and Leonides took exceptional care of us tonight! We would recommend Gurnee Hyundai to anyone looking for a vehicle. We will definitely be back. Thank you for the excellent customer service! More

by jmelyn15
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasha Nazarov, Leonides Garcia, Sebastian Domczewski
Report | Print
Mar 28, 2023 -

Gurnee Hyundai responded

Thank you for the wonderful review! Our Sales Team is thrilled to read that you had an excellent experience here at Gurnee Hyundai. We thank you for your recommendation, and we look forward to seeing you again.

March 27, 2023

Excellent experience buying a vehicle with Salesperson Sebastian Domczewski very knowledgeable and courteous and information with all phases of buying a car. More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Harry Kokkalis, Leonides Garcia, David Zymali, Sebastian Domczewski
Report | Print
Mar 27, 2023 -

Gurnee Hyundai responded

Congratulations on your new vehicle! We are so glad that Sebastian had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Mar 29, 2023 -

Gurnee Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gurnee Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Great understanding of the customer needs. Took time to explain packages and pricing. Will recommend More

by lorasemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger De Vito, Billy Carrion, Eliamar Soriano Vargas
Report | Print
Mar 27, 2023 -

Gurnee Hyundai responded

Thank you so much for choosing Gurnee Hyundai. We're excited to receive your 5-star review and learn you had an understanding experience while our Team explained packages and pricing. Thank you for the recommendation and have a great day!

March 26, 2023

Very good service. Took good care of me, very friendly and helpful during the purchase process. More

by rene85pinedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia, Billy Carrion, Josh Herlo
Report | Print
Mar 27, 2023 -

Gurnee Hyundai responded

Hello. Thank you for taking the time to leave us a five-star review and choosing Gurnee Hyundai for your automotive needs. We are pleased to see our Sales Team provided a friendly and helpful experience while purchasing your vehicle. Congratulations and have an incredible day.

March 25, 2023

Tommy and Anthony have been great trying to track down a persistent error. While getting answers on the phone is not great, the text messaging feature works well enough. The communication on troubleshooting More

by goinforarun
Recommend Dealer
Yes
Employees Worked With
Tommy, Anthony
Report | Print
Mar 26, 2023 -

Gurnee Hyundai responded

Thanks for trusting our Service Team with the needs of your vehicle. We strive to provide communicative care to every customer here at Gurnee Hyundai. Should there ever be anything else we can do for you, don't hesitate to reach out.

March 25, 2023

Very friendly! And kind and Helped me get my first car! It was a Very Wonderful experience! More

by jessicaxgomez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger De Vito, Leonides Garcia, Billy Carrion, David Zymali, Josh Herlo, Eliamar Soriano Vargas
Report | Print
Mar 26, 2023 -

Gurnee Hyundai responded

Thank you for taking the time to give us a 5-star review. Congratulations on your new car! We are ecstatic to learn that you had a wonderful experience with our Sales Department. If you have any questions, feel free to reach out. We are more than happy to help at Gurnee Hyundai.

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