Gurnee Hyundai
Gurnee, IL
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1,438 Reviews of Gurnee Hyundai
Briefly Stopped in to look at the New Genesis G70 Yesterday, after testing a Kia Stinger at another dealership (Kia Stinger GT2 Is the Kia Version of a Genesis G70 Prestige with the 3.3t.) Was prompt Yesterday, after testing a Kia Stinger at another dealership (Kia Stinger GT2 Is the Kia Version of a Genesis G70 Prestige with the 3.3t.) Was promptly shown where the two new Genesis G70s are. Upon answering how ready I was to purchase a car, saying at least in the next few months but not today specifically. The salesman disappeared and was nowhere to be found for questions or to take his business card... Upon exiting the designated vehicle, I was looking at in the showroom floor, in confusion. I was given multiple looks by other salesman at their desks with no customers and not approached. Walking out there was no attempt to talk to me about the car I was looking at, and people began to make themselves look busy/avoid me which was completely abnormal to a dealership. I was then greeted by a man with an appointment to trade his Car in for something there, but asked how I was treated and explained exactly how my experience was and how I was confused where my salesman had gone and he said "okay, so this dealership is no different than a few years ago when I came, They act like you're not good enough to purchase their vehicles, even though this also is a Hyundai Dealership, F*** this place" and left. Upon reading other reviews on here, I see they pull bait-switch and ask for 5-star reviews on two websites for free floormats. Was disappointed with my first experience going to a Hyundai Dealership and would not recommend the Gurnee Location. More
Sebastian and the entire staff were understanding and a great help. I would definitely recommend this dealership. great help. I would definitely recommend this dealership. More
Great all around experience! Thank you Andres and David for helping us out a lot! Thank you Andres and David for helping us out a lot! More
Best customer service by far. Andres was very attentive and took care of all of our needs. Finance process was smooth. Everyone at Gurnee Hyundai was amazing. Definitely recommend Andres was very attentive and took care of all of our needs. Finance process was smooth. Everyone at Gurnee Hyundai was amazing. Definitely recommend. More
Super impressed with this dealer. I initially saw the bad reviews and thought I would stay away, but after speaking with Kayla and Leo, they’ve done everything they could to get me th I initially saw the bad reviews and thought I would stay away, but after speaking with Kayla and Leo, they’ve done everything they could to get me the best deal and drive a hard bargain. They are super accommodating and have worked their hardest to beat any other dealer I’ve been to. Fully support giving them a try. I bought an Elantra Limited and traded in my lease from Acura. They were even able to give me more for my equity than I have expected. They’ve worked really hard to show me prices that I want to see. Very happy with my experience here. Highly recommend! More