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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

August 03, 2022

Never ever go and do business with them! The GM John will always use the same copy and paste apology. Leonides Garcia has to be the one of the most condescending, arrogant, pieces of you kno More

by jcos1992
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kokkalis, Leonides Garcia
Aug 06, 2022 -

Gurnee Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 02, 2022

My experience with this dealership was very good. Work with us to get a good comfortable monthly payment for us. More

by Shutchison243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A
Aug 03, 2022 -

Gurnee Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 01, 2022

Gurnee Hyundai has a great service department, very friendly!! The waiting area was very clean! More

by aebskc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Kokkalis, Tomy Lazzar
Aug 01, 2022 -

Gurnee Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 01, 2022

Jeff was great to work with. He explained everything in detail and car was ready when promised! More

by TK
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Vollmer
Aug 01, 2022 -

Gurnee Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Gurnee Hyundai!

July 29, 2022

Andres and Frank gave me an amazing deal on my brand new Hyundai Accent! Thank you guys! More

by Crossroadscounseling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kokkalis, Leonides Garcia, Frank Torres, Andres Garcia
Aug 01, 2022 -

Gurnee Hyundai responded

Congratulations on your purchase of the Hyundai Accent and the amazing deal. We appreciate you choosing the team here at Gurnee Hyundai for your automotive needs.

July 28, 2022

Very helpful and patient! Made sure my son left with a vehicle in his budget. More

by Hanna23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Torres, Andres Garcia
Jul 28, 2022 -

Gurnee Hyundai responded

We strive to provide helpful and patient service to all our valued customers. Thank you for your business here at Gurnee Hyundai.

July 28, 2022

Andres was very generous and knowledgeable about the cars. First time buyer and made the process easy and enjoyable. High recommend this young man. More

by Esmeralda B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
Jul 30, 2022 -

Gurnee Hyundai responded

Thank you for the positive review, Esmeralda. We're so glad that you had such a wonderful shopping experience with us.

July 24, 2022

Poor bait and switch tactics. Tacking on useless fees and services. There is no such thing as a 5yr bacteria protection for cars. You listed a car, and then charged a repair bill More

by carter.robertg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Torres, Andres Garcia
Jul 25, 2022 -

Gurnee Hyundai responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your recent car-buying experience. If you would like to share more details of your visit, please reach out to me at your earliest convenience. Best, John Kokkalis General Manager (847) 249-1300

July 23, 2022

Andres is awesome! He helped by answering all my questions and concerns. He took his time to ask me what I was looking for and what I wanted in a car. I drove 3 cars an More

by Paula H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
Jul 25, 2022 -

Gurnee Hyundai responded

Hi Paula, Your recommendation and kind words mean everything to us. Enjoy your purchase and thank you for choosing Gurnee Hyundai. Please know that we are always here should you need us.

July 21, 2022

Was able to make an appointment the same day for a recall and they were able to get it done while I waited More

by markcanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Kokkalis, Tomy Lazzar
Jul 21, 2022 -

Gurnee Hyundai responded

Gurnee Hyundai appreciates the 5-stars and feedback. Please come back and see us.

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