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Gurnee Hyundai
Gurnee, IL
1,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,438 Reviews of Gurnee Hyundai
June 29, 2017
Salesman Milton Our salesman Milton was great. He was very professional, courteous, and interested in our needs. He answered all our questions. He was not a "pushy Our salesman Milton was great. He was very professional, courteous, and interested in our needs. He answered all our questions. He was not a "pushy" salesman which was important to me. More
by vicadri6
Verified CustomerEmployees Worked With
Milton
June 29, 2017
5 stars! The dealership was great, the people who work there were great and helpful. Overall satisfied with my purchase. It was a little timely and we didn't q The dealership was great, the people who work there were great and helpful. Overall satisfied with my purchase. It was a little timely and we didn't quite hit the price we wanted but we knew they worked with us the best they could on the price. Happy overall. More
by daynaill14
Employees Worked With
Leonardo, Mark Strege
June 27, 2017
Car Purchase Overall, staff was very friendly and professional. When I walked into the dealership I was greeted with a smile and was able get the help I needed. Overall, staff was very friendly and professional. When I walked into the dealership I was greeted with a smile and was able get the help I needed. More
by flamber1
Employees Worked With
Leonardo Sfondouris
June 25, 2017
Family friendly and treats you like family Everyone at Gurnee Hyundai was great! Friendly staff and service. Felt like family.Even when I was hesitant and wavering on certain things, they took Everyone at Gurnee Hyundai was great! Friendly staff and service. Felt like family.Even when I was hesitant and wavering on certain things, they took note and explained things to my satisfaction. Robert D went above and beyond to walk me around the car and thoroughly explain all the features and specs about the car. He was even training a new hire and was patient with him and kept the process for me moving quickly and smoothly. He truly is an asset to your company! Ozzie is great also! He initially took the call and started the process with me. Ozzie was polite, knowledgeable, and the reason I drove over 50 miles past 20+ Hyundai dealerships to work with Gurnee Hyundai. I love my Hyundai and couldn't be happier with my purchase process. I couldn't write the review without adding Mgr Johnny, who kept me laughing and my son entertained while getting me the best deal possible. Thanks guys and keep up the good work! More
by venessahalic
Employees Worked With
Johnny, Robert D, Ozzie
June 24, 2017
Good Experience I came to this dealership mainly just to look at a used vehicle. I had no intention of buying from this dealership because of previous bad experience I came to this dealership mainly just to look at a used vehicle. I had no intention of buying from this dealership because of previous bad experiences with the sales rep and management. In the past they were extremely rude and condescending when I didn't think I was spending enough money on a vehicle. However our sales guy Leonardo was extremely understanding of our wants and needs and did his best into a car that had the most features for the money we were able to spend. We really appreciate the honesty and the patience as we worked on their finances to make sure this was the right deal for us. At no time did we feel pressure or uncomfortable with the dollar amount we were able to spend on a car. More
by jimtiffo
Employees Worked With
Leonardo S., Mark Strege
June 22, 2017
Car buying experience My car buying experience was exceptional and I would return and recommend the dealership. Leo Sfondouris was a great salesman and made the car buying My car buying experience was exceptional and I would return and recommend the dealership. Leo Sfondouris was a great salesman and made the car buying experience very comfortable. More
by andswe23
Employees Worked With
Leonardo Sfondouris
June 20, 2017
Perfect Experience Without Question, after shopping five dealers for a car for my daughter, Gurnee Hyundai was heads and heels above all dealerships down Grand Avenue. T Without Question, after shopping five dealers for a car for my daughter, Gurnee Hyundai was heads and heels above all dealerships down Grand Avenue. Thank You More
by 3kjjm
Employees Worked With
Leonides
June 18, 2017
Bring Two Cars so your not stuck The sale person Dustin McGowan who worked with us our purchase of a new car was awesome. We got the test ride and purchase completed in 2 hours. My The sale person Dustin McGowan who worked with us our purchase of a new car was awesome. We got the test ride and purchase completed in 2 hours. My major disappointment during the purchasing process was the waiting on the finical processing, we waited 2.5 hours and kept getting it will be 10 minutes. What the beans this is the modern age I understand the dealership was busy I communicated clearly that we would go get some dinner and come back but they kept up with the "Oh it will be just 10 minutes" crap. My wife was so mad she walked a mile to go home and has sworn to never sign papers for a car at this dealer. Solution, be honest on wait times. More
by markgloy
Employees Worked With
Sales Person Dustin McGowan
June 16, 2017
Excellent Everything went well..they understood my needs. I would like to speak to Hyundai about buying extra miles on my lease at a discounted rate however ev Everything went well..they understood my needs. I would like to speak to Hyundai about buying extra miles on my lease at a discounted rate however everything else went well..Car is great More
by salesmed69
Employees Worked With
Leonardo and Akira
June 16, 2017
Excellent Service Milton Stewart was excellent!! He was very friendly and understanding and made sure to do everything he possibly could to get exactly what I wanted. I Milton Stewart was excellent!! He was very friendly and understanding and made sure to do everything he possibly could to get exactly what I wanted. I am very pleased and happy with everything & everyone at Hyundai! Thanks again! More
by haleychisenhall
Employees Worked With
Milton Stewart
