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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

August 14, 2017

Sonata oil leak...bad design ? Timely response to my problem, but no real effort to compensate me for frustration with third visit for same issue. Could have offered some free main More

by Tj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff vlatch
Aug 14, 2017 -

Gurnee Hyundai responded

Tj, we appreciate you taking the time to give us this feedback. We are concerned that we have not been able to provide you with full satisfaction on this issue. Please feel free to reach out to us so we can work with you to rectify this problem. Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

Aug 14, 2017 -

Gurnee Hyundai responded

Error.

August 12, 2017

The flood Very curtious staff .needed more time to go over all the equipment on car.Finance manager very helpful and polite. Helped us get into 2 cars quickly s More

by hdorsey1312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devito,Rodger
Aug 13, 2017 -

Gurnee Hyundai responded

Congratulations on your purchase! We're glad the team provided assistance and a positive experience. Don't hesitate to contact us with questions or concerns you might have any time.

August 12, 2017

You will LOVE the Sales Staff and Finance Manager! The sales staff ALL were friendly and helpful. Leonardis was just the best! Leonardis has been helpful to me even after the sale was complete, which More

by JOY_GAUTHIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardis Garcia
Aug 13, 2017 -

Gurnee Hyundai responded

Thanks for the feedback, Joy. We're glad you loved working with Leonardis, Stepan, and the team. We truly appreciate your business and hope you stop by again.

August 11, 2017

Hyundai experience I found the people to be both courteous and knowledgeable also patient; making sure that I was grasping what was being relayed to me. Although I had More

by dorsey.mayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN Z., Mark Strege
Aug 12, 2017 -

Gurnee Hyundai responded

Dorsey, we appreciate the wonderful review! We are proud of our staff for always offering the kind of courteous, knowledgeable, and patient service you received. We want our customers to feel fully confident in the purchases they make with us and to know we will do everything we can to help them. Please think of us again for anything you might need in the future.

August 10, 2017

Celso Alvarez and Ana Larios 2017 Elantra Limited Purchase This is the best dealership I have done business with. I really Love my 2017 Elantra and I really liked the staff at Gurnee Hyundai. Thanks for bein More

by lariosfregoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Aug 11, 2017 -

Gurnee Hyundai responded

Congratulations on your new Elantra purchase! Thank you for choosing Gurnee Hyundai, our team looks forward to your next visit.

August 10, 2017

New Tucson Overall good experience with this dealership a lot of inventory to choose from . Salesman had a good follow up with my many questions. Very friendly More

by bs101352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Constable
Aug 11, 2017 -

Gurnee Hyundai responded

Thanks for your review! We're glad to hear that you had a positive experience with us. We hope to see you again, just let us know if there's anything else we can do for you!

August 10, 2017

Great! Great experience! Would recommend this dealership to someone who is looking to buy a car. I had my head stuck on one car and came out with a better de More

by tyrone.moorejr
Recommend Dealer
Yes
Employees Worked With
Milton
Aug 11, 2017 -

Gurnee Hyundai responded

Tyrone, we're so glad that you found what you were looking for with us! Thank you for choosing Gurnee Hyundai, it was a pleasure to have you with us!

August 10, 2017

Excellent service and ready to satisfy Not too much pressure to buy, just provided the information you need to make an educated decision. Woul recommend to all in the market to buy to heavi More

by hrgauna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 11, 2017 -

Gurnee Hyundai responded

Thank you for your recommendation, we value our standard of offering a hassle-free purchase experience to all of our guests!

August 10, 2017

Nice job Our salesman was thorough and to the point on pricing and available stock. He made the purchase experience easy. I'm happy with my lease and other wor More

by kjmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger DeVito
Aug 11, 2017 -

Gurnee Hyundai responded

We're happy to have provided you with a smooth and easy leasing experience. Thank you for your review and appreciation of Roger!

August 10, 2017

New car expireance It was my first time buying a new car. I was a little nervous going in but the staff and Leo were very kind and helpful. They never made me feel intim More

by brendagonz97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 11, 2017 -

Gurnee Hyundai responded

Congratulations on the purchase of your new car! We're always happy to welcome you back and invite you to let us know if we can be of service!

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