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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

September 05, 2017

No Hassle Great Experience First time I worked with a car dealer and not spent the whole day negotiating. In and out. Will gladly recommend to family and friends. More

by Buck99
Recommend Dealer
Yes
Employees Worked With
Leonides
Sep 05, 2017 -

Gurnee Hyundai responded

We appreciate the excellent review! We are pleased we could stand out from other car dealership for you. We work hard to provide the kind of smooth and pleasant sales process you had. Thank you for the recommendation and please think of us again for anything you might need in the future.

September 04, 2017

I Love My 2017 Elantra My car is running just fine. I am glad that Leonardo suggested me to this car, he definitely knew exactly what I needed QUALITY WISE AND FINANCE WISE! More

by kamillethompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo
Sep 05, 2017 -

Gurnee Hyundai responded

Congratulations on your 2017 Elantra, Kamille. We're glad Leonardo provided a positive buying experience with his suggestion. We truly appreciate your business and hope to see you again.

September 02, 2017

Fast and friendly service Service Center us clean and airy. The staff is friendly and professional. The service was faster than I expected. It was estimated to be up to 3.5 hrs More

by Hyundai 0!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Sep 03, 2017 -

Gurnee Hyundai responded

Thanks for servicing with us! We love hearing about your positive service experience. We truly appreciate your business and hope to see you again.

September 01, 2017

Great time buying a great car! Working with Troy and Brian was great! Went after work and was still able to get my deal done and drive out without any issues! Troy was masterful in More

by O Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy, Tom, Brian
Sep 03, 2017 -

Gurnee Hyundai responded

We appreciate the wonderful review! We will be certain to tell Troy, Brian, and Tom how grateful you were for their help. We work hard to provide that sort of customer-oriented, knowledgeable, and friendly care. We are pleased we could make you feel so welcome with us and look forward to seeing you again in the future.

August 31, 2017

Sold us a used car that had major problems. Not inspected. If you are buying a used car from this store, make sure you have it inspected before you sign any papers. More

by scavone, toni111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Shibata, Akira Shibata John Kokkalis.
Sep 13, 2017 -

Gurnee Hyundai responded

I am concerned you are not satisfied with the vehicle you purchased and regret to hear you are having issues. I would appreciate the chance to speak with you to better understand what is going on and work on a resolution. Would you please e-mail me with your preferred contact so I can get in touch? Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

August 31, 2017

Positive experience This was my first time purchasing a car through a dealership. Everyone at Gurnee Hyundai was helpful, patient and informative. Our sales rep, Leonardo More

by tasiapaschos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Sfoundouris
Sep 01, 2017 -

Gurnee Hyundai responded

Hi Tasia, You are very welcome! We were happy to help and appreciate you sharing your experience with Leonardo and the team. Come back and see us anytime!

August 31, 2017

Warranty work The process was quick and painless. The work was done well and, the car looked terrific when it was completed. Jeff is always professional and frien More

by JRein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 01, 2017 -

Gurnee Hyundai responded

We were more than happy to provide you with professional and quick service. Thank you for sharing your experience with Jeff and the team. Please do not hesitate to contact us if you need anything.

August 31, 2017

Great!! Milton is a great person. He helped me through this process. And he helped me get the car I wanted. He never presured me to buy anything, he guided me More

by Sarai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton
Sep 01, 2017 -

Gurnee Hyundai responded

Hi Sarai, Happy to hear you enjoyed Milton's guidance when purchasing your new car! Congrats on your car and please do not hesitate to reach out if you need anything.

August 30, 2017

G 90 - Excellent Lease and Delivery I had been thinking about leasing a Genesis G 90 when my Kia K 900 lease expired this summer. I visited many Genesis/Hyundai dealers to look at vario More

by ccrane0
Recommend Dealer
Yes
Employees Worked With
Roger DeVito
August 28, 2017

Recall Purchased the car at a different dealership but had the recall work done here. They were great to work with and didn't hesitate to handle it More

by ROBERTPALECZNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
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