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Gurnee Hyundai
Gurnee, IL
1,438 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,438 Reviews of Gurnee Hyundai
October 06, 2017
Great service!! Overall great experience at the Gurnee Hyundai Dealership by Roger DeVito!!! He met my expextations! I definitely will be back in the future and send Overall great experience at the Gurnee Hyundai Dealership by Roger DeVito!!! He met my expextations! I definitely will be back in the future and send referrals his way! More
by aj.boron
Verified CustomerEmployees Worked With
Roger DeVito
October 02, 2017
Hunter hyundai The dealership did an excellant job. The staff was very friendly and did a wonderful job to understand my needs as a customer. They followed up after The dealership did an excellant job. The staff was very friendly and did a wonderful job to understand my needs as a customer. They followed up after the purchase to make sure everything was going well with the car and they were very friendly More
by ekmokris
Employees Worked With
Erik
September 28, 2017
Thanks An enjoyable experience with all the staff in the dealership. Professional and knowledgeable about all the vehicles they presented to us. A particular An enjoyable experience with all the staff in the dealership. Professional and knowledgeable about all the vehicles they presented to us. A particularly good experience for my wife and 5 year old daughter. Special thanks to Milton. More
by sjaaprentice
Employees Worked With
Milton Sterwart and Ben in sales and Tom in Finance
September 23, 2017
Owner: Robert and Helen Pimpo Knowledgeable and professional marketing, and service staff, willing to accommodate customer. Pleasant atmosphere, although background music in sales Knowledgeable and professional marketing, and service staff, willing to accommodate customer. Pleasant atmosphere, although background music in sales area could be toned down. Auto had to be returned for additional cleaning to dealer prep area. More
by rahapease
Employees Worked With
Leonides Garcia, Mark Strege
September 21, 2017
Sales Team Missing in Action, Look elsewhere if time matters I spoke to Roger De Vito, who was all too happy help me, until he decided to walk away from the table without notice. Go figure. Made a great I spoke to Roger De Vito, who was all too happy help me, until he decided to walk away from the table without notice. Go figure. Made a great offer near MSRP at $4910 under on a $73,150 vehicle, which was already 1 model year old. Offered straight up lease agreement terms as defined by Hyundai Motor Finance's own lease term website calculator, and a generous 24-window for them to get back to me. It doesn't get any easier than this. But no call back, not even just to say, "We can't do that." No message, text or email. Nothing. Well, they made that decision easy. Plenty of other players out there delighted to make sales. More
by JF Whiting
Employees Worked With
Roger De Vito
September 21, 2017
Gurnee Hyundai is the best! The entire team at Gurnee Hyundai was wonderful. I worked with Akira, Tom, Roger, Vasyl, and Benjamin. And each and every one of them were fantastic! The entire team at Gurnee Hyundai was wonderful. I worked with Akira, Tom, Roger, Vasyl, and Benjamin. And each and every one of them were fantastic! I had been jumping from dealer to dealer and was exhausted with the car buying experience. When I went to Gurnee Hyundai I was not happy to see another dealer, but once I spoke with Roger, Vasyl, and Benjamin I was over the moon with the experience I was having. It is exactly what I wanted in a first car buying experience. The manager Akira is so professional and so helpful. Tom, the finance manager, had such a great attitude and stayed later so he could help us. In fact, each of the men listed above stayed to help us until everything was complete. Talk about customer service! Roger introduced me to everyone at the dealership who could assist me, and worked with me to get exactly what I wanted. One of the reasons I went with Gurnee Hyundai was specifically because of how knowledgeable he was about my car. There were several features in the car that I had not seen at any of the other dealerships. Not only will I recommend them to everyone I know but they can expect to see me again when I get my next car. Thanks Gurnee Hyundai! More
by sjespinosa18
Employees Worked With
Roger De Vito, Akira Shibata, Tom, Vasyl, and Benjamin
September 21, 2017
Best place to buy a car I have a 2017 camero as well and I would say hyundais sales persons are more motivated to sale cars then Chevy. I will definitely go for another car I have a 2017 camero as well and I would say hyundais sales persons are more motivated to sale cars then Chevy. I will definitely go for another car if I need one in the near future. The financing guy also went over the stuff More
by Luisecruz
Employees Worked With
Leo garcia
September 20, 2017
Great and fast service. Great and fast service, after the work is done always have the courtesy of cleaning my car. I am very happy with the service and always take my car th Great and fast service, after the work is done always have the courtesy of cleaning my car. I am very happy with the service and always take my car there. I highly recommend this dealership since I first bought my car there, always have great friendly staff. More
by Dannydg10
Employees Worked With
Mark Strege
September 19, 2017
Friendly service from knowledgeable service writers. I was immediately greeted and work was explained. During my wait the service representative pointed out an alignm from knowledgeable service writers. I was immediately greeted and work was explained. During my wait the service representative pointed out an alignment problem I was unaware of. Very professional service. More
by Masondixon0926
Employees Worked With
Mark Strege
September 16, 2017
Can't Fix Any Issues I have a 2011 Hyundai Sonata whose engine likes to shake violently, stall, and as of tonight, seize. I've brought my car to this dealership more than I have a 2011 Hyundai Sonata whose engine likes to shake violently, stall, and as of tonight, seize. I've brought my car to this dealership more than 6 times for this same problem. Despite the fact that I drop anywhere between $400-$1600 every time I take it in for service for this issue...they either "can't repeat the problem" or "fixed it" (cleaning fuel injectors, soldering the oil pan, replacing the oil plan, replacing the transmission entirely, etc.). Every time...I leave with a broken car. Now that the car's engine has finally seized, I'm bringing it to Palatine being that I'd be better off having a 5 year old try to fix my car than the incompetent dealership that is Gurnee Hyundai. More
by Sarah772
Employees Worked With
Jeff
