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Gurnee Hyundai

Gurnee, IL

4.8
1,438 Reviews

6251 Grand Avenue

Gurnee, IL

60031

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1,438 Reviews of Gurnee Hyundai

October 13, 2017

Hyundai elantra I had the best experience ever. Wilfred took a great care of me and presented highest quality of customer service. Thank you Wilfred. I wish every cu More

by basiasmagacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfred Toro-Vargas
Oct 15, 2017 -

Gurnee Hyundai responded

Thank you for taking the time to leave the positive review! We always value hearing from our customers, and are so pleased that you had the best experience ever. We will make sure to pass on the shout-out to Wilfred, and we hope to continue to help with any needs in your future visits! If there is anything more we can do, please do not hesitate to reach out to us!

October 13, 2017

Hyundai Sonata Everyone this dealer was very good and they respond very quick and the Service department was professional and friendly The general manager came to More

by qais.atiya99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Mark Strege
Oct 15, 2017 -

Gurnee Hyundai responded

Thank you so much for the five-star review! We are so happy to hear that you had such an excellent experience with our team. We are always here for you, and thank you for your continued business!

October 12, 2017

6 hours wait for brake change with appointment! My appointment was at 8:30 am but got my car back at 2:30pm. My front and back brakes cost me $750 and still treated badly. Last Time visiting the bo More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Strege
Oct 13, 2017 -

Gurnee Hyundai responded

Rose, we're disappointed to hear that we didn't meet your expectations. We always want our customers to be completely satisfied with our service department. We would appreciate a chance to make things right; please contact me so I can address your concerns. Best, John Kokkalis General Manager gm.generalmgr@rohrman.com

October 12, 2017

Friendly staff I brought my son to Gurnee Hyundai to get him into a newer car. We ended up getting him a brand new Elantra. He was happy and so were we More

by dsolis32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Mark Strege
Oct 13, 2017 -

Gurnee Hyundai responded

Thank you for the great review! It's wonderful to hear that you and your son had such a good experience with us. We appreciate your business, just let us know if we can be of service again! Have a fun weekend.

October 12, 2017

New car Excellent customer service. First time buying from this dealership would recommend it to my friends and family. Plan on going for my first visit afte More

by davidluebbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Oct 13, 2017 -

Gurnee Hyundai responded

David, we're happy to hear that you had such a good experience with us. Our team is proud of our friendly, hassle-free service. We look forward to seeing you again; thank you for your business!

October 11, 2017

Sonata 2017 Brian is very nice person ( salesman) , he is listening patiently what you have to say and he is not pushing you to make a quick decision, I would re More

by marecki2576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 11, 2017 -

Gurnee Hyundai responded

Thank you for letting us know that Brian provided quality service. We'll be sure to share your compliments with him. Have a great day!

October 10, 2017

Good recall experience My SUV had a recall. Got appointment quick and when I wanted. They were on time with the appointment. It didn't take longer to repair than they told m More

by Justjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Strege
Oct 11, 2017 -

Gurnee Hyundai responded

Thanks for your five-star review! We understand how busy you are and always strive to repair your vehicle within the promised time. Please never hesitate to reach out if there is anything else we can do for you. We hope to see you again!

October 08, 2017

Trade in I was happy the dealership was able to work w/ me and give me what I owed on my trade in. They seemed eager to compromise. I was able to drive away wi More

by kajack33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton
Oct 09, 2017 -

Gurnee Hyundai responded

Thank you for taking the time to leave us a great rating and review! We are so glad we were able to help you find the right car! We value our customers, and hope you will come visit us again.

October 07, 2017

Great service adviser Adrian My tire was punctured on my way home from chicago and Adrian squeezed me in advised my rear passenger tire had a large piece of metal in it and I woul More

by Monkey82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 08, 2017 -

Gurnee Hyundai responded

Thank you so much for taking the time to leave us a 5-star rating and wonderful review. We are so happy that Adrian provided you with great customer service, and was able to help you with your tires. We appreciate your business, and we hope to see you in the near future!

October 07, 2017

Excellent service Love the new car, the staff was friendly and worked with my schedule since i work late they ended up staying after to help me get squared away More

by roger29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonidas, Mark Strege
Oct 08, 2017 -

Gurnee Hyundai responded

Thank you very much, we appreciate you taking the time to leave us a wonderful rating and review! We are happy to know that our staff, especially Mark, was able to help you find the right car! We value our customers, and we hope to see you soon!

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