Gunther Volkswagen Volvo of Coconut Creek

Leasing another Tiguan from gunther I was lucky enough to meet John Shorter, the lease maturity manager. We test drove several cars & talked about the advantages of a beetle convertible I was lucky enough to meet John Shorter, the lease maturity manager. We test drove several cars & talked about the advantages of a beetle convertible vs. the Tiguan for my lifestyle. John was honest, knowledgeable, & so enjoyable to work with. I decided on the Tiguan & between John & Lori Ladisa they worked with me to make-it-happen!!!! What a Team...in fact everyone there was delightful & made me feel confident in my decision & made me feel like "family". This is my second Gunther lease & I will see u all in 3 years time for another lease. Thank you John & Lori Best. Carol C Vinnedge More

Customer service is poor and they avoid servicing warranties Avoid this dealer if possible. If you have to buy a VW, try going to a different location. Their customer service has been known as abysmal. Not one p Avoid this dealer if possible. If you have to buy a VW, try going to a different location. Their customer service has been known as abysmal. Not one person picks up the phone courteously, and they tend to cut you off. One of the managers, Dave Klaus (Fixed Operations Director), provided a terrible customer service with the utmost arrogance, and showed no concern. Why give such people a director position? They seem to avoid any warranty requests, and when they do, they don’t provide a quality service and try to scam you. Their service center cannot keep up with the amount of cars so they often refuse services. Also they always seem to be out of loaner cars. At Gunther VW of Coconut Creek, you are a customer only on the first day…when you buy your car from them. VW’s require high maintenance, therefore, you will be looking for a reliable and friendly service; you won’t be able to count on them. I now have to contact VW Customer Service before I drop off my car there. After all the hard time they’ve given me, I am reporting them to FTC and BBB. More

Profrssional Excellent kniwkedgeable Professional Courteus finance is fast Shies and sets up car Hurd over all accrssories I have purchased approx 10 vehicles Excellent kniwkedgeable Professional Courteus finance is fast Shies and sets up car Hurd over all accrssories I have purchased approx 10 vehicles from Gunther at coconut creek Returning customer Both myself and wife More

Satisfied I found James Barash and Lori Ladisa to be professional. The best car buying experience every. I would suggest that DealerRater take a lesson fr I found James Barash and Lori Ladisa to be professional. The best car buying experience every. I would suggest that DealerRater take a lesson from Guther's and not place an arbitrary number of words on a happy customer. More

Excellent Sales Person, Bad Finance experience. Recently purchased a VW from Gunther. Fair agreed upon purchase price, but when it came to financing, we were sold an additional service contract Recently purchased a VW from Gunther. Fair agreed upon purchase price, but when it came to financing, we were sold an additional service contract which added approximately $3500 to the price. We cancelled the service contract a few days after purchase, but they never sent the final contract with the agreed upon price without the additional $3500 to the bank, who has sent us the payments based on the agreement with the additional $3,500 included, and we are being charged, including the interest based on the incorrect amount When we called the Gunther business manager we were told they had sent in the revised agreement without the service contract charges. The bank says no. Gunther says yes. Looks like this is a case for the Department of Business Affairs, and the DA's fraud division?. More

The MENSCH factor It is my pleasure to offer a GOLD STAR review of my experience with Gunther Volkswagen. This is my second experience with a VW auto, but first with Gu It is my pleasure to offer a GOLD STAR review of my experience with Gunther Volkswagen. This is my second experience with a VW auto, but first with Gunther. Mike Lair, the salesman and Carlos, the manager were hospitable, informative and willing to do what they could to make the deal good for both of us. I went to other manufacturers and kept coming out with the fact that my Passat SEL Premium is a car that compares favorably in every way with cars 10k more expensive. Thank you Mike and Carlos for making my experience so rewarding and pleasant. Rabbi Mitch Feld More

very well received There were no issues and the transaction went very smoothly. Salesman was courteous and diligent. Our vehicle was ready when promised with all add-ons There were no issues and the transaction went very smoothly. Salesman was courteous and diligent. Our vehicle was ready when promised with all add-ons taken care of. More

Great experience. Called for a vehicle update the day before went in the next day, test drove the vehicle & wah la ...in 3.5 hrs I was driving out with the vehicle I ch Called for a vehicle update the day before went in the next day, test drove the vehicle & wah la ...in 3.5 hrs I was driving out with the vehicle I chose. Allan was of great help. More

Excellent salesman I purchased a 2016 R Line Tiguan from Gunther. I absolutely love the ride. Larson was wonderful as usual. He stuck to my budget & made the deal quick I purchased a 2016 R Line Tiguan from Gunther. I absolutely love the ride. Larson was wonderful as usual. He stuck to my budget & made the deal quick & sweet More

Great experience! Staff is Very friendly. I was very satisfied with my visit at Gunther VW! Michael was very helpfull with all my question and gave me a great deal on my new Jetta! Great wo I was very satisfied with my visit at Gunther VW! Michael was very helpfull with all my question and gave me a great deal on my new Jetta! Great work to all the staff at Gunther VW! More