Gunther Volkswagen Volvo of Coconut Creek

I am absolutely loving my new VW from Gunther Volkswagen of Coconut Creek! Yameen was incredibly helpful and kind throughout the entire process. I also want to give a huge shoutout to Uri and Albert for goi of Coconut Creek! Yameen was incredibly helpful and kind throughout the entire process. I also want to give a huge shoutout to Uri and Albert for going above and beyond and helping me lower my insurance rate significantly - 10/10 experience all around! More

I've known John for over 20 years and our family has purchased and leased several cars from him starting when he was at the Plantation dealership. I always enjoy his enthusiasm and professionalism. This purchased and leased several cars from him starting when he was at the Plantation dealership. I always enjoy his enthusiasm and professionalism. This time I came in unannounced to check out the new Tiguan SEL turbo and he made me a great lease offer and drove off in my new car. Thanks John and the rest of the team that worked on this. I can highly recommend John if you're in the market for a new vehicle. More

We have been Gunther VW customers for years and love our Volkswagens and the excellent customer service always provided. We experienced quick and honest transactions in turning in a lease and getting a new Volkswagens and the excellent customer service always provided. We experienced quick and honest transactions in turning in a lease and getting a new one. Yameen helped get us the color and model we preferred and answered all questions we had. We hope to work with Yameen again in the future. More

The team at Gunther VW Coconut Creek has come through again. Rob Klein and John Shorter are the reason we've owned 23 V W's since 1999. They truly understand what customer service is all about. Gunther again. Rob Klein and John Shorter are the reason we've owned 23 V W's since 1999. They truly understand what customer service is all about. Gunther VW are the perfect example of what true professionalism is all about. More

We had a wonderful experience Left the place with a car that we love Very efficient that we love Very efficient More

Leased a 2026 VW Tiguan, had it for one week only and had to bring it back because of 3 different service lights on and the cloth covering the moonroof is hanging off. I have a few complaints that I will kee to bring it back because of 3 different service lights on and the cloth covering the moonroof is hanging off. I have a few complaints that I will keep to myself. Im not saying I wouldn’t recommend them, but I would advise that you use discernment. If you see a car in the lot you like, make sure you’re getting that EXACT car. They were nice enough to provide me with a loaner car at least. More

This is my second time dealing with Yameen at Gunther Coconut Creek. He is very kind, polite, and straight to the point. No unnecessary conversation. Makes you feel that you can trust him. Coconut Creek. He is very kind, polite, and straight to the point. No unnecessary conversation. Makes you feel that you can trust him. More

I’ve been a loyal customer for nearly 30 years, and John is a huge reason why. Over the decades, I’ve purchased and leased multiple vehicles, and I can honestly say I have never had a better car buying expe is a huge reason why. Over the decades, I’ve purchased and leased multiple vehicles, and I can honestly say I have never had a better car buying experience anywhere else. John is, without question, the best salesperson I’ve ever encountered. He makes the leasing and purchasing process smooth, straightforward, and actually enjoyable. Everything is handled as quickly and efficiently as possible, with no hidden fees, no surprises, and no confusing explanations. What truly sets John apart is his transparency, professionalism, and knowledge. He takes the time to make sure you understand everything and always makes you feel valued as a customer. After almost 30 years of working with him, I wouldn’t go anywhere else. Highly recommend John to anyone looking for an honest, stress-free car buying or leasing experience! More

Volvo Safety Hypocrisy: My 4-Year-Old Child with autism was placed in a vehicle with a gun I bought a Volvo XC90 for my family mostly because of Volvo’s safety reputation and its message that “Safety is was placed in a vehicle with a gun I bought a Volvo XC90 for my family mostly because of Volvo’s safety reputation and its message that “Safety is our superpower.” We use this car mainly to transport my four-year-old son, who is on the autism spectrum. On January 12, 2026, my XC90 broke down, and I brought it to Gunther Volvo Cars Coconut Creek for repair. The dealership gave me a loaner vehicle. What I did not know was that an unsecured gun was sitting inside that loaner —left there by the previous customer about 11 days earlier. My son rode in that vehicle. The next day, January 13, 2026, I returned the loaner to the dealership. They reissued the same loaner back to my family — again with the same gun still inside. My son rode in it again. On January 14, 2026, I returned the loaner again. About 108 minutes later, the dealership called and asked me if the gun was mine. Coconut Creek Police responded and removed the gun. The police later traced the firearm to a previous customer. This is not just a mistake. A loaner vehicle should be checked before and after every customer. In this situation, it appears that a basic safety sweep failed four times. What made it even worse is that, on the police body-camera video, a service manager confirmed that loaners are checked before and after each customer. But the gun had been sitting in that vehicle for 11 days before it was issued to my family. On the same video, a dealership manager told police the gun was “just more than likely” mine. The manager knew or should have known that the gun was not mine. Police then questioned me by phone. I reported this safety failure to Volvo Car USA because this happened inside the Volvo-authorized service and loaner experience. Volvo’s response was basically that the dealer is separate and that Volvo does not control dealership loaner inspections, preparation, custody, or turnover. Then, just four days later, Volvo mailed me marketing material sending me back to the same dealership — calling it the “trusted team” and an “important step in your safety prep.” The same mailer said, “Service is part of staying safe” and “our fleet of new Courtesy vehicles”. That is why I truly believe this is #VolvoSafetyHypocrisy. “Trusted team” when they are selling service. “Separate dealer” when accountability starts. After this experience, Volvo’s “Safety is our superpower” message feels very different to me. It feels like the safety promise applies to the metal of the car — not to the real moments when families like mine actually experience Volvo at the dealership. And “For life. For lives. For living.” now feels, at least in my situation, more like: “For collecting the safety premium.” I am sharing this so other Volvo families remember what Volvo says about itself: "The premiumness of our products is safety… a massive value added." That is the promise we paid for. But based on what happened to my family, the reality is this: - No safety at any authorized Volvo dealership is guaranteed by Volvo; - If harm comes to your family at — or because of — an authorized dealership, Volvo will not accept responsibility; - Volvo's "Safety Superpower" is, in the end, a standard manufacturer warranty on the metal — not on the moments we experience with our families at a dealership. That is what we actually got when we bought a Volvo. Please share this story with every Volvo owner you know — and with anyone considering a Volvo — so the next decision to buy a Volvo is made with the full picture, not just the marketing. Every detail is documented. More