Gunther Volkswagen Volvo of Coconut Creek

Fantastic place,great customer service! I had an amazing customer service experience from the moment I walked into the sales department.. Dealership customer service was a top notch! Thank y I had an amazing customer service experience from the moment I walked into the sales department.. Dealership customer service was a top notch! Thank you More

Great car buying (leasing rather) experience! Excellent dealer, with great staff and sales personnel. Leased my new car here and I got a great deal! Couldn't be happier! Highly recommended! Excellent dealer, with great staff and sales personnel. Leased my new car here and I got a great deal! Couldn't be happier! Highly recommended! More

Excellent dealership!!! Not your typical dealership. I never felt like I was being forced into buying a car , they took the time to find what was right for me. Whether it was Not your typical dealership. I never felt like I was being forced into buying a car , they took the time to find what was right for me. Whether it was my price range style or color They worked it out till I found my perfect match. THANK YOU !! Love my car More

My last lease of any Volkswagen My previous lease was purchased by the dealership. The Sales man and Manager were very patient and allowed me time to make my decision, and were both My previous lease was purchased by the dealership. The Sales man and Manager were very patient and allowed me time to make my decision, and were both very professional. I had gone in to see if I could find a vehicle with less payments or a downgrade. I left the dealership paying $20.00 less than my previous lease and a newer model, and having to pay for my maintenance out of pocket, where as I did not have to on my previous leases. When I leased my vehicle last year, it was towards the end of the day and when it came time to see the Financing person, she was not personable at all, no eye contact and spent her time on the computer, and was focused on her cel phone and/or what time it was, and did not include the original paperwork in the envelope she handed me, it was very rushed, so naturally, I did not check most of the paperwork, so it caused a delay with my insurance getting processed. It took me a few days and I finally had to contact my sales person to get this information to me. I was called and emailed constantly regarding my 1st year service in the beginning of this year, when it is not due until April, I appreciate the reminders, but not the constant messages. Good service though, you may have to wait if you go without an appointment, but they do not turn you away. More

GUNTHER VW Put my daughter in an UNSAFE CAR!! Took my car in for a regular oil change, Gunther decides to update the computer on my car which cause all the dash light to start flashing. Was told t Took my car in for a regular oil change, Gunther decides to update the computer on my car which cause all the dash light to start flashing. Was told that the car need to have a ABS module changed however they did not have the part in stock so they told me it was safe to drive even with all the lights flashing. I talked to another VW dealer and told him about my situation and he informed me it was unsafe to drive that car..... More

Easiest process ever! I went in a day before the keys of my brand new baby were handed to me, Eduardoe Esparza was my salesman. He made the process super easy & assured me I went in a day before the keys of my brand new baby were handed to me, Eduardoe Esparza was my salesman. He made the process super easy & assured me I would walk out with a new car & I did! Thank you Gunther so such a memorable experience! More

car lease This is the third car my husband and I have gotten from Volkswagen and the service we received from our salesman Hansen was very very good. He found This is the third car my husband and I have gotten from Volkswagen and the service we received from our salesman Hansen was very very good. He found what I was looking for and delivered. I would recommend this dealership to anyone who wants a new car, and will continue to lease cars from this dealership. And of course ask for Hansen!!!!! More

Fell in love First saw the suv didnot like how it looked...The luxury inside and the ride of the car was great...The salesman Hanson was the best and gave us the First saw the suv didnot like how it looked...The luxury inside and the ride of the car was great...The salesman Hanson was the best and gave us the best deal for my lease. Will always lease from Gunther More

Always a very nice experience dealing with Gunther. I first went to see Rob Klein who by far is the nicest knowledgeable friendliest helpful manager a dealership can have. He introduced me to Ed Roos M I first went to see Rob Klein who by far is the nicest knowledgeable friendliest helpful manager a dealership can have. He introduced me to Ed Roos Mendez who actually took me around and sold me my EIGHTH VW. Ed was extremely pleasant and very patient with me answering all my questions etc. I think he went overboard with the time he took with me. I drove off with my beautiful new VW. I would highly recommend anyon a new errsyrf in a new car with to go to Gunth r and see Ed. Again he was the nicest salesperson I had at Gunther. More