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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
500 Reviews

500 Reviews of Guntersville Chevrolet - Service Center

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May 05, 2021

Came in for an oil change and tire rotation it was all accomplished in less than an hour very friendly staff very reasonable price one happy customer More

by Markwpetrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 10, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2021

We dropped the car off after hours and picked up keys after hours as well but paying over the phone and picking up keys for sales went fine. There is a burning oil smell that we think might be spillage ( More

by beth.horst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 10, 2021 -

Guntersville Chevrolet responded

Hi, thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2021

Fred is the best. Great customer service and takes care of you. He goes above and beyond to make sure your vehicle to fixed and better than you brought it in More

by dng31994
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
May 10, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Fred here at Guntersville Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2021

Very friendly. They know exactly what needed to be done on my vehicle. Got vehicle back at time promised. Would recommend it to my friends More

by bj_35810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 23, 2021

Everyone was friendly and courteous. My service was performed and my air bag was replaced. The work was performed quickly and my vehicle was ready to pick up. Thank you. More

by Dmasters
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker, Summer McGatha
May 26, 2021 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 22, 2021

We have bought 3 cars frim David and won't buy from anyone else. He does what he says he will do. Fred in the Service Dept. is also a great asset to this company. He also gets done what he says he w More

by time4majic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Hand, Jason Kelly, Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

April 22, 2021

The service department has been so helpful to us. I usually just pull up or call and they try their best to work us in if possible. In today’s world that means so much. We sure appreciate you all. More

by janette.cooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 21, 2021

Great place to do business. They had me in and out in 20 minutes with oil change and rotation. Will definitely be back. Great job!!! More

by Kaykay1571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kelly, Fred Roberts, Beth Patterson
May 26, 2021 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 21, 2021

They do not know what they are doing in the service department. Unless you want a simple oil change then I advise you to go somewhere else. The service department manager is a joke and he doesn’t know More

by bsvols2010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Guntersville Chevrolet responded

Hi there, Thank you for taking the time to share your feedback. We are so sorry to hear that your recent service visit left you feeling this way. Our General Manager, Bruce Moss, has been trying to reach you to see what we can do to make this right. You can reach him at any time, day or night, at 248-863-7625. He looks forward to hearing from you! Sincerely, Katie R.

April 21, 2021

They were really nice and very friendly. They made sure we were okay while them doing our service. They would tell us how more longer. The best service I ever had, very nice More

by americamoreno31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

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