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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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April 10, 2021

I was so glad to see the changes in Guntersville Chevrolet. The atmosphere was friendly and efficient. I had missed so much the friendly atmosphere I had found when the Hembree family owned this dea More

by BWDean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every employee I interacted with was friendly, helpful, and well-trained. , Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

April 09, 2021

I appreciated the Dealership getting me in for the recall . They were very professional and attentive to my needed service and invited me back for any future services needed . Thank you More

by cjunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

April 09, 2021

Fred and his team are awesome!Friendly service, easy to Fred and his team are awesome! Friendly service, easy to schedule, this is my second time for service there and would highly recommend to anyone!! More

by mwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott, Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

April 02, 2021

I had a great experience at the service department at guntersville Chevrolet. I had new tires put on as part of my deal for buying my new 2019 Chevrolet Traverse. Everyone I dealt with in the service dep More

by Mds1725
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

March 28, 2021

Brought our truck there because they said they could fix it. All it needed was a ignition switch. But because it was a 1988 model they didn't know how to fix . After we paid to have it towed there and the More

by Maudieroe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Guntersville Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Bruce at (256) 582-5603 to discuss ways we can better serve you in the future.

March 25, 2021

Beth goes out of her way to make your experience at the dealership a great one. I had always dreaded going to a dealership for service until I met Beth and the team she works with. They have made my trips More

by Steve S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Beth Patterson, Devin Tucker
Mar 25, 2021 -

Guntersville Chevrolet responded

Thank you so much Steve for the kind review. It is much appreciated. Thanks gain and if there is anything I can do for you in the future please don't hesitate to ask.

March 25, 2021

Beth goes above and beyond to help all her customers. She is very knowledgeable and efficient and she does it all with a great attitude. More

by Leslie Clines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Patterson
Mar 25, 2021 -

Guntersville Chevrolet responded

Thanks so much for the great review Leslie!! Call me if you ever need anything!

March 24, 2021

Very nice visit to the service dept. Devin was kind and helpful. He provided a suggested service list for the future. No pressure. A great help in planning next service visit! Fast to service my vehicle More

by Debbie honea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

March 22, 2021

They did a great job. Will definitely continue going here for car maintenance. Didn’t wait very long, service men were very through, very satisfied with my experience! More

by shelbymcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 18, 2021

Convenient location. While waiting, none of the employees asked if I needed anything or offered me a drink. Not too good on customer service. There are many places to choose from, a little attention to custo More

by cdion32
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

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