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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
500 Reviews

500 Reviews of Guntersville Chevrolet - Service Center

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June 11, 2021

Had a quick recall and they handled well and were very nice. Will give them another try when needed. Previous experience under prior ownership was bad and had written them off. We'll see. More

by clifton747
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moody Qattea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Woodham, Jason Kelly, Fred Roberts, Devin Tucker, Justin Hundley
Jun 14, 2021 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

June 08, 2021

I have had issue from the day I had my new car serviced.. I am trying to let redeem them self and they are getting better. More

by SHEILA_FROST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fred Roberts, Devin Tucker
Jun 11, 2021 -

Guntersville Chevrolet responded

Hi Sheila, Thank you for taking the time to share your feedback with us. We're so sorry that you had an issue with your new car service work. I understand that yesterday, our team re-rotated your tires and changed your oil, and made sure you were happy as you left. Thank you for trusting us to come back and let us make this issue right. We loved being able to help you! If there is anything else you need, our team is here for you! Reach out anytime. Thank you again! Sincerely, Katie R.

June 03, 2021

Salesman and finance was very helpful I was in a hurry the day I came in and they helped me for my time frame. Everyone was helpful More

by pamela.estes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Woodham
Jun 06, 2021 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2021

They have a Nice friendly service staff that worked on my truck . although it took 2 days longer than they estimated it was still a pleasant environment More

by jeff@sunriseind.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 03, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope to see you soon!

May 30, 2021

I have always had a good experience with the service department. They are friendly and accommodating. I continue to come here to have all of my service work done because of these reasons. More

by capowell2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 01, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Jun 01, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2021

Service dept put a new vent in my Aveo. They put part in and it was done at a decent price. Parts works as good as old one Did More

by roxiepell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
May 31, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 21, 2021

I had my camaro ss serviced. The techs out front were friendly and efficient. Car went right in. Finished in a good time.. the ladies at pay desk. Very friendly and professional More

by smith.ak82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
May 23, 2021 -

Guntersville Chevrolet responded

Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!

May 19, 2021

I was very pleased with the service I received at Guntersville Chevrolet. The staff is very courteous. My oil change and tire rotation was completed in a very timely manner. More

by Tgrayson1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
May 21, 2021 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 12, 2021

Everyone was very nice and informative. They fixed my truck recall and offered some suggestions on what kind of service we will need in the next few months. More

by RSSINGLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 13, 2021 -

Guntersville Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 10, 2021

Service personnel were very friendly. They had my vehicle service by the time I was told. They showed me an air filter that needed replaced More

by bj_35810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
May 11, 2021 -

Guntersville Chevrolet responded

Hi, we appreciate your positive feedback about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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