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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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April 21, 2021

Great place to do business. They had me in and out in 20 minutes with oil change and rotation. Will definitely be back. Great job!!! More

by Kaykay1571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kelly, Fred Roberts, Beth Patterson
May 26, 2021 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 21, 2021

They do not know what they are doing in the service department. Unless you want a simple oil change then I advise you to go somewhere else. The service department manager is a joke and he doesn’t know More

by bsvols2010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Guntersville Chevrolet responded

Hi there, Thank you for taking the time to share your feedback. We are so sorry to hear that your recent service visit left you feeling this way. Our General Manager, Bruce Moss, has been trying to reach you to see what we can do to make this right. You can reach him at any time, day or night, at 248-863-7625. He looks forward to hearing from you! Sincerely, Katie R.

April 21, 2021

They were really nice and very friendly. They made sure we were okay while them doing our service. They would tell us how more longer. The best service I ever had, very nice More

by americamoreno31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 21, 2021

The service advisor was very nice and professional the service manager introduced yourself he was very nice also . I will be bringing my cars back to get them serviced here the office administration was a More

by Kimberly Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

April 16, 2021

I didnt have an appointment but your service department took me in right away and installed my light bulbs and got me out very quickly More

by lfergusonevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 15, 2021

Very friendly and service work was very good. Everyone was helpful and prompt service. All my question were answered and I was very happy with the work they did. More

by BROWNHARDWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
May 26, 2021 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

April 14, 2021

The guys who work in the service department are great. Always friendly and very helpful. Their customer service is wonderful. Thanks for all you do. More

by kspringsteen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We sincerely value your business and look forward to your next visit!

April 14, 2021

Fred was great. I had multiple issues, Devin stepped in as well. It did take a while however after all was said and done they made it right. More

by trsnjss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
May 26, 2021 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

April 12, 2021

Everyone was great and helped out. The appraised my vehicle and gave me a fair and great price. I will definitely trade here when I get ready to trade. More

by Kaykay1571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kelly, Fred Roberts
May 26, 2021 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

April 10, 2021

Great service, very professional staff. Will definitely return. Came in for the 3rd time in 3 months to get my wife's tire patched. Each time I was in and out. Great dealership and service shop. More

by THOMASCHAUDOINJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
May 26, 2021 -

Guntersville Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

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