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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

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July 13, 2021

This place is too amazing they have a personal really nice is my favorite place to fix my truck I like this place because the staff here solve all my car problems thankyou More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Woodham
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Fred Roberts, Devin Tucker, Jason Monaghan, Summer McGatha, Justin Hundley, Jake Crone
Jul 15, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

July 02, 2021

I appreciate the service department working with me. I had to be some where the morning I was scheduled to have my car serviced. They carried me and Brought my car back to me. Thanks Fred for a job well d More

by TERESALYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 30, 2021

Very helpful and friendly. Go above and beyond wheb dealing with customers More

by Ssg.dupree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2021

The service crew was kind and effective at their job. The service was completed even faster than was estimated. I am likely to return in the future when I need service again. More

by mooseejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2021

Was told over phone they could do warranty work on our 2021 Bolt Ev, took off work on a Friday to see it through it's appointment only to be told when we arrived that they couldn't do warranty work on EVs More

by rcharam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Roberts
Jul 16, 2021 -

Guntersville Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. With the recent purchase of the dealership the training involved with EV vehicles takes time to complete. Our biggest concern is to ensure we have a qualified technician working on your vehicle so the repairs are done correctly. Unfortunately, we did not have a prepared technician at that time. Please call our General Manager, Bruce Moss, to review your experience as we would love to earn your business in the future - 256-582-5603.

June 26, 2021

Jason L . Is the best hands down! He treated me and my family so nice and like we were apart of his family . The extra touches of putting the covers over the car seats and steering wheel make me want to More

by Bambrit82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 28, 2021 -

Guntersville Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!

June 24, 2021

Clean, professional, good service. Easy to make and appointment and location is easy to find. More

by mayfeld3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 25, 2021 -

Guntersville Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 22, 2021

Great service department. Did an outstanding job, and didn’t try to sell unnecessary services or parts More

by emmenegger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Jun 24, 2021 -

Guntersville Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We look forward to your next visit! Take care!

June 21, 2021

Great Service! Let me know exactly what was going on with vehicle. More

by johnathanadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts, Devin Tucker
Jun 23, 2021 -

Guntersville Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

June 21, 2021

Service manger understood my problem and took time to explain what was going on in solving the problem. I was very thankful for service I received. More

by verbliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lanigan
Jun 23, 2021 -

Guntersville Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

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