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Guntersville Chevrolet - Service Center

Guntersville, AL

4.8
471 Reviews

471 Reviews of Guntersville Chevrolet - Service Center

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June 30, 2024

I am always pleased working with David. He is always going above and beyond to make sure I am always satisfied. More

by ANeSmith
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Guntersville Chevrolet responded

Anesmith, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2024

Just stoped in to get lub, oil, filter, truck serviced and checked over for any problems ! More

by Doc Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2024

Nice people, very courteous. Sometimes folks make mistakes because of inexperience. But the customer should be rewarded with great service. More

by FJHURTADO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Guntersville Chevrolet responded

Hi there, Thank you for taking the time to share your feedback. We are sorry to hear that your visit with us left you disappointed. Our Service Manager, Craig, has reached out to you and left a voicemail. He would like to discuss your visit further, and see how we can make this right. Thanks again for reaching out to us. We hope to talk to you soon! Sincerely, Katie R.

June 14, 2024

Friendly, professional and prompt service at a fair price in a clean and organized service department. More

by Jkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Guntersville Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2024

Guntersville Chevrolet took care of my problem of replacing my torque converter with only 36,800 on the vehicle. Chevrolet corporation has produced an inferior product which should have never been so More

by djb5652 holy smoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2024

Very friendly and gave me a senior discount. They never push unnecessary parts or labor off on you. I will buy another truck from them. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Guntersville Chevrolet responded

Greg, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2024

I scheduled an appointment because of an oil leak. The problem was promptly taken care of, and it was Ladies Day, and I got a discount. Kevin Russell, Service Dept., always takes good care of me. H More

by JACKSONKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2024

I have been using this dealership for yrs. I appreciate the service I get there. More

by KARENMAE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Guntersville Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

Very helpful and she knows what she is talking about. Also if it is not in her scope of work is very eager to help in every way. More

by Deketaylor2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Guntersville Chevrolet responded

Thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2024

Kevin is so pleasantly nice. Pleased with everything he’s done and doing for me. Even while sitting and waiting, Kevin would come update me, as well as make sure my pup and I wer More

by KimD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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