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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
482 Reviews

482 Reviews of Guntersville Chevrolet - Service Center

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August 21, 2024

Even though I was an hour early the service mananager was very professional and polite. They worked me in and the service was done very fast . Service team is always very good. More

by TINKATAL1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Online scheduler didn’t work but was able to work my service in. Service was great. More

by westtim131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2024

Our service experience at Guntersville Chevrolet exceeded our expectations, to say the least! We can't wait for our next oil change! Thanks, Guntersville Chevrolet! More

by kbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Guntersville Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

The very best ! ! They name it so easy to have your vehicle serviced plus clean it up for you ! More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Mosley Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Guntersville Chevrolet responded

Mary, we are so happy to read such a great review about Guntersville Chevrolet! We hope you have a great day!

August 08, 2024

Kevin was very helpful and explained everything to me that they were doing and told me that there was a recall on the headlights and he got that fixed as well. He also gave sound advice on the other prob More

by MSBOOGIEBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

My glove compartment door want shut because they check the cabin filter and didn't put it back in the right way. They did not reset my oil gauge on my dash. More

by SHEILA_FROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Russell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Guntersville Chevrolet responded

Hi Sheila, Thank you for taking the time for sharing your feedback with us. We're sorry to hear of these issues with your recent service visit. I understand that these were solved before you left the dealership, but we want to again apologize for missing them and to assure you that we are working diligently on our internal processes so that this doesn't happen again. Thank you again for making us aware of the issues so that we could fix them as quickly as possible. Sincerely, Katie R.

July 12, 2024

Very nice and done quickly. Never have a problem . The guy took me to pick up my husband from the dr up the road. More

by Vickiegilbert89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope to see you soon!

July 12, 2024

Always the best service at Guntersville Chevrolet! So much knowledge from every department and every employee! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carleigh Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aerial Cason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Guntersville Chevrolet and we hope to see you again.

July 05, 2024

Very professional, very clean dealership, very knowledgeable, went above asked service, very pleased. Will do business with again. More

by DBDVS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! we're committed to changing the car-buying experience for the better! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2024

Kevin was pleasant and explained what they found wrong with my air conditioning and it was fixed. Thank you! More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Abbondanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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