Back

Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
483 Reviews

483 Reviews of Guntersville Chevrolet - Service Center

Sort by
August 04, 2021

They fixed my car but charged the crap out of me. They do quality work but very expensive. Devin was ok. Not full of alot of information.. More

by Watchley1111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 17, 2021 -

Guntersville Chevrolet responded

Thank You for the review. We value each customer and strive to provide a service that exceeds the cost of those goods. I would love to speak with you and review the charges for your services. Also, if there was any additional information I could provide you I would love to do so. Please call me, Bruce Moss General Manager 256.582.5603

August 03, 2021

Always come here for service. We always receive friendly, fast service. Service writers always go above and beyond to take care of me. Waiting area is comfortable and clean. More

by Appletuesday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 17, 2021 -

Guntersville Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for choosing Guntersville Chevrolet and we hope to see you again.

August 03, 2021

My trip this time to Guntersville Chevrolet was very enjoyable for me the reason is cause the employees at the auto department was very friendly and fast getting my oil changed and yes i would recommend More

by lbozarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker, Jason Lanigan
Aug 18, 2021 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

They left coolant hoses loose, sensors unplugged and burnt, 2qts low of oil, car almost blew up on the way home after Chevrolet worked on it. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Tucker
Sep 08, 2021 -

Guntersville Chevrolet responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our general manager, Bruce, directly at (256) 582-5603 when you have a chance. Thank you, and we look forward to hearing from you.

August 02, 2021

They were courteous and Claim while they serviced my vehicle. They change the passenger side airbag and left my vehicle in excellent condition.I would recommend this dealership. More

by RODNEY.KNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Tucker
Aug 18, 2021 -

Guntersville Chevrolet responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

July 29, 2021

Fred was very helpful, and the wait time wasn’t too bad. The service was for a good price. He also offered me water and everything. More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred is the one who always helps me when I come in. He’s one of the kindest and most genuine people I’ve met., Devin Tucker
Aug 16, 2021 -

Guntersville Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 20, 2021

The people are very nice and helpful. I had a great experience. Service took a reasonable amount of time. I would recommend them to others needing a car serviced More

by jazzzhayden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Everyone at Guntersville Chevrolet is very friendly and helpful. My issue is with the time it takes to complete a previously scheduled oil change and inconsistency in pricing. It took 1.5 hours to complete More

by slamber607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Roberts
Jul 20, 2021 -

Guntersville Chevrolet responded

Hi, we are so happy to read such a great review about Guntersville Chevrolet! We do hope we can be of assistance in the future. Take care!

July 16, 2021

Really like the young man Jake I think he’s a very good salesman he’s definitely a company man I think he’s a honest man that’s hard to find these days More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Crone
Jul 18, 2021 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jake here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2021

Best of the best Fred is very professional and gets the job done.. management is by far the best in North Alabama. Paul Grass is salesman among salesman always gets the answers. Highly recommend to all. More

by ttabobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kelly, Fred Roberts, Beth Patterson, Katie Rouse, Jason Monaghan, Summer McGatha
Jul 15, 2021 -

ttabobby responded

Great Chevy dealer...sales and service is the best if the best. I have purchased cars and trucks for many years and always the greatest service. I get all my maintenance done at guntersville Chevy and the service dept is very professional and gets it done. Go by and see Paul and Fred, they will help you out.

...
39
...