Guntersville Chevrolet - Service Center
Guntersville, AL
483 Reviews of Guntersville Chevrolet - Service Center
The service has been great, the work on the vehicles has been as it should and all of the technicians have been very cordial, it has been a pleasure to work with them. been as it should and all of the technicians have been very cordial, it has been a pleasure to work with them. More
I was very pleased with the service I received at Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of Guntersville Chevrolet for two different appointments for two different trucks. First, I have to say that it has been many years since I had one of our trucks at a dealer for service. I was not impressed with the service department at the previous dealership in Guntersville (Bob Hembry); in addition, I had an untrustworthy experience there. In late 2020 / early 2021, we had an issue with our 2012 Silverado 2500, and it was taken to the new Guntersville Chevrolet. It was the customer service of the service department that won me over on giving this dealership a chance to prove their quality and delivery of promises. Kudos to Fred! He assured me that our custom trucks would be serviced with care. He was correct! I had an excellent experience at both appointments. Both trucks were well cared for and came back with no damage to the wheels and no grease or grime on the interiors. This is a huge deal to me, as I’m sure it is to anyone who takes pride in their ride. The appointments were done on time and in a short amount of time. In addition, the parts counter was very polite and professional in answering my questions and helping find products. I highly recommend giving Guntersville Chevrolet a try. You’ll be a repeat customer. More
Friendly explained service direct to the point Everyone Friendly explained service direct to the point Everyone was kind curious timely a great waiting good coffee Friendly explained service direct to the point Everyone was kind curious timely a great waiting good coffee More
The service dept were great in finding the part and making repairs in a very short time. Very considerate of my need for transportation during the repairs. Great team! making repairs in a very short time. Very considerate of my need for transportation during the repairs. Great team! More
Excellent service and communication !The service Excellent service and communication ! The service department accommodated us on a very short notice. Thanks ! Excellent service and communication ! The service department accommodated us on a very short notice. Thanks ! More
Service department is wonder Jason,Jessica and Cody is as good as they come oh ya let’s not forget about chris is part sales department is stuck on there self good as they come oh ya let’s not forget about chris is part sales department is stuck on there self More