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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
510 Reviews

510 Reviews of Guntersville Chevrolet - Service Center

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September 21, 2022

They are very friendly and professional. Service department is very thorough and fully explains all options. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Sep 25, 2022 -

Guntersville Chevrolet responded

John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 21, 2022

Service personnel are very nice and service was performed in a timely manner. I will bring my Chevy back to this dealership for service. More

by vpriest62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins, John Conely
Sep 25, 2022 -

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2022

I have been dealing with them since a recall. Have started getting my oil changed there since. I don't know person you asked me to 'judge'. John Conley was greeter & treated me with respect, as p More

by OH Stop.
Recommend Dealer
Yes
Employees Worked With
Chris Nothdurft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Conely
Sep 23, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Both, the lady that scheduled my service and the service advisor were outstanding. Their customer service was exceptional. I had recently called another dealer to schedule the service and did not receive th More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scheduler for service (female)
Sep 20, 2022 -

Guntersville Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 14, 2022

Service was quick clean professionally done courteous great customer lounge clean helpful staff easy place to relax while passing time and talking with other customers and truck was clean no grease marks More

by forlash@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mullins, John Conely
Sep 18, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 10, 2022

Way to long to fix my truck. Service seemed confused about my needs at times More

by Matthew Buckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Mullins, John Conely
Oct 19, 2022 -

Guntersville Chevrolet responded

Hi Mathew, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent service experience left you disappointed. Please reach out to our Service Manager, Jessica Mullins- we'd like to see if we can make it up to you. When you get a chance, you can give her a call at (256) 582-5603. Thank you again for sharing your feedback, and we hope to touch base with you soon!

September 08, 2022

Everyone is very accommodating and friendly to help you with everything you need for your vehicle. More

by CARLA_SHEREE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conely
Sep 13, 2022 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2022

I was told that I needed new rear breaks and rotors. I asked how could that be possible when they had just done them 6 months ago and there was no explanation. Needless to say I’m getting a second opini More

by Cosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Great service. Got everything done in a timely manner. Did everything I needed done. Yes More

by Dominique Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

I was treated very nice ! ! I explained the problem to the service writer and he handled it and got the problem fixed! More

by babsj65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conely
Aug 23, 2022 -

Guntersville Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

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