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Gunn Honda - Service Center

San Antonio, TX

4.8
2,071 Reviews

2,071 Reviews of Gunn Honda - Service Center

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December 27, 2024

Every one was nice and attentive and took care of what I needed. My car was ready in a timely matter. More

by megangreen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We're thrilled to hear that our team took care of your needs and that your car was ready on time. We appreciate your feedback and look forward to serving you again in the future!

December 26, 2024

Brought my 2020 Honda Civic Sport to the service dept. because an oil change was due. Also took advantage of a fuel injection system special, and had a pair of tires (originals) replaced. The service ad More

by gary.malanchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Gonzales
Jan 06, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear that our service advisor provided efficient and honest communication regarding the work on your Honda Civic. We appreciate you choosing us for your service needs and look forward to assisting you again in the future!

December 21, 2024

The customer service and service was excellent. The staff was helpful and knowledgeable. I would would recommend them for service. More

by balvanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We’re thrilled to hear that our staff provided excellent service and was helpful and knowledgeable. Your recommendation means the world to us, and we look forward to serving you again in the future!

December 21, 2024

Joe was great with the warranty claim process! He and his team did a good job with the repair and ensuring it was done correctly. I always bring my vehicle here for all my service needs. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Joe and his team made the warranty claim process smooth and ensured your repair was done properly. We truly appreciate your trust in us for all your service needs!

December 19, 2024

I always have great experience with dealership from sales, finance and service. Everyone is friendly, helpful and professional. I continue to purchase at this dealership. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gunn Honda responded

Thank you for your continued trust in us! We're thrilled to hear that your experiences with our sales, finance, and service teams have been positive. We greatly appreciate your loyalty and look forward to assisting you with all your future vehicle needs!

December 19, 2024

Good service and good service rep. He was very responsive to my needs and very professional. More

by granguiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that our service representative was responsive and professional. Providing excellent customer service is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

December 19, 2024

The service manager is responsive and takes care of all service issues quickly. I feel that I can trust their advice and judgment. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza, five stars
Jan 06, 2025 -

Gunn Honda responded

Thank you for your kind words! We're glad to hear that our service manager has been responsive and provided trustworthy advice. Your confidence in our team means a lot to us, and we look forward to continuing to serve you in the future.

December 19, 2024

Always an exceptional experience. My service manager this time was Toni and once again, he was awesome. More

by Matt K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Jan 06, 2025 -

Gunn Honda responded

Thank you for your continued trust in us! We're thrilled to hear that Toni provided you with another exceptional experience. We truly appreciate your feedback and look forward to delivering the same great service every time you visit!

December 17, 2024

Always dependable. Service department was able to accommodate my needs even without an appointment, which is commendable. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza & Alfred Chavez
Jan 06, 2025 -

Gunn Honda responded

Thank you for your kind words! We're glad we could accommodate you and meet your service needs, even without an appointment. We always strive to provide dependable and efficient service to our customers. We appreciate your feedback and look forward to assisting you again!

December 16, 2024

Joe is the best service advisor. I can trust that he will provide solid advice. The work is also done very well and in a timely manner. More

by aabradshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 06, 2025 -

Gunn Honda responded

Thank you for the great feedback! We're thrilled to hear that Joe has earned your trust with his advice and service. We're committed to providing quality work in a timely manner, and we're glad to know you're always satisfied with the results.

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