Gunn Chevrolet

Gunn Chevy is the Best dealer in Texas ! I have been living in Texas for 12 years,we have bought 6 used cars so far in Texas . This is the first time that I post a review for purchasing exper I have been living in Texas for 12 years,we have bought 6 used cars so far in Texas . This is the first time that I post a review for purchasing experience as I feel the strong desire to share the good experience in the purchasing process and also recommend this dealer to everybody who is in the market for cars . I was searching for Lucerne and I saw Gunn Chevy posted a one -- I love the color and it is 09 Cxl but only has 31560 miles -- this is exactly the car I wanted-- so I made a call to see if that car was available to test drive . God bless me that Christian Figueroa was th sales rep who answered phone -- eversince then , he always responded to my text , call and emails . He suggested me to put this car on hold if I truly want to be the first one to test drive it -- I agreed to it as I was busy for work -- then after I provided my credit card -- this car was taken off from the website inventory -- Christian continues to send me pictures I wanted , answered the questions that I and my husband had . So finally I came to test drive , everything as described -- also this is the first time I could see an internal work order before test drive -- there is a list of the work they have done -- change oil and filter , engine air filter , detail , also Resurface the brake rotor-- remember this car only has 31560 miles ! Gunn is really a responsible dealer as they put the safety of customers in first spot ! I recently wrecked my 08 Buick Lucerne milage 56700 due to brake dysfunction -- Lucerne is heavier than most of the sedan and it has better built quality , so brakes are easier to worn out than light sedan naturally . Also they are fine to let you use your credit cards for the whole price as long as your credit score looks fine to them . This is the first time I saw a dealer to be so sweet too -- as if the customer prepare ahead of time , they can easily to get bonus offer 300-600 or even 800 depends on which new card you get . Surely as their website said they provide 3000mile/3 months warranty for qualified used cars -- which make any ladies who is fine to buy car by themselves peace of mind to shop in Gunn . After I arranged be dropped off by my coworker , then I got the car ! Second day that I found the B U I C K the logo K is missing -- then I called Christian in panic , asked him to take care of it -- he texted me back in 20 minutes telling me the part will be there for me in the next 5 days -- so he set up the service appointment for me -- also I mentioned my total loss of 08 Lucerne and also rear ended by another truck in my 05 odyssey . Yes ! I had 2 accident in 2 weeks in 8/18! So I have to pay 2 deductible -- hopefully I would get the 2nd deductible back once everything settled in a few months as the 2nd one was not my fault . For the sympathy for my loss and my trip time back and forth , Christian got approval for some maintenance needed for my 09 Lucerne which greatly make me and husband feel better ! My husband - even without personally interaction with any staff with Gunn , he is totally convinced by me that Gunn is the way to go in the future as long as they have the car we want. I am an Asian , lot of Asian ladies are not so good with cars -- but I bought the car I like from Gunn with confidence -- I saw another 06 Lucerne came right after my 09 Lucerne in 3 days and it was gone from their website just in a week too ! Their cars go so fast ! Because their service is so good and so honest ! I cannot say enough thank you word to Gunn and God bless America ! Hope everybody who read this can have good experience too in purchasing cars! More

Best service Jake went above and beyond customer service . Always had the yes attitude and always keep in contact with me during the sales process. Thanks to all Jake went above and beyond customer service . Always had the yes attitude and always keep in contact with me during the sales process. Thanks to all More

our experience in buying our vehicle was easy and pleasant! My wife and I came to Gunn Chevrolet referred by our son and his wife. They were very impressed with Roger's experience, knowledge, and helpful advis My wife and I came to Gunn Chevrolet referred by our son and his wife. They were very impressed with Roger's experience, knowledge, and helpful advise when they bought their vehicle in early August. When my wife voiced her desire of trading our vehicle, my son did not hesitate in direct us to Roger Juarez. He said Roger would make sure we would get the vehicle best equipped for us and he was right! We are happy we followed their advise and now we are enjoying our new vehicle. Thanks Roger!! More

Great and Simple Experience Sales Rep was great. Returned calls, gave me all the info I requested. He found the truck i wanted and price for vehicle was fair. WILL BE BACK Sales Rep was great. Returned calls, gave me all the info I requested. He found the truck i wanted and price for vehicle was fair. WILL BE BACK More

Great service Had a great experience buying my new 2018 Chevy Silverado 1500, thanks to Cesar Soto. He was able to answer all my questions. Made my experience comfo Had a great experience buying my new 2018 Chevy Silverado 1500, thanks to Cesar Soto. He was able to answer all my questions. Made my experience comfortable and easy. would recommend him to anyone looking for a new vehicle. More

Bumper-To-Bumper Repair(s) While it is a little late for the review it is definitely worth the time to write one. Gunn Chevrolet has yet again exceeded my expectations. The week While it is a little late for the review it is definitely worth the time to write one. Gunn Chevrolet has yet again exceeded my expectations. The week before last we took our 2017 Chevrolet Silverado in for some bumper-to-bumper warranty repairs. As done previously, we requested that Kristofer Cole (Gunn’s Service Tech) make the requested repairs. Nothing against the other Gunn Service Technicians, but that young man can do it all and get your vehicle back to you within a timely manner as well. Would be quite a surprised if he ever could make a mistake when it comes to working on a vehicle. Overall, Kris has his ducks in a row and knows exactly what he’s doing and has proved it time and time again. As for Gunn’s Service Writer Dustin, he was extremely helpful, understanding and willing to do what it took to make us satisfied. Gunn Chevrolet has a great line up of Service Tech’s and Writers. Again, we couldn’t be more grateful that we had their Service Writer Dustin help us out and get what we needed to get done to our truck. Thanks Again Gunn Chevrolet, specifically Dustin and Kris, for the help and the proven quality customer service! More

Bought new truck Wife and I came in on a rainy day, nobody would leave the building to come out to help us out, we walked around for about 30 mins before Roger came ou Wife and I came in on a rainy day, nobody would leave the building to come out to help us out, we walked around for about 30 mins before Roger came out and showed us a few trucks. We didn’t buy that night as we were just looking but came back a week later and purchased a Silverado pickup truck. Roger is good man!!! More

Customer for over 20 years. This is a great place to purchase a vehicle and trade in a vehicle. Gunn has always been fair to me and this is why my family buys are cars (new and u This is a great place to purchase a vehicle and trade in a vehicle. Gunn has always been fair to me and this is why my family buys are cars (new and used) from them. Jake Szuck was great in helping me through the purchase and finding the car I wanted in the area, we took a rode trip to another Gunn Dealerrship to get it, but that gave me the oppurtunity to have a nice test drive. More

Usual maintenance Gunn Chevrolet has been my go to for all my vehicle maintenance for its customer service, dependable service department, and speed of service. For a s Gunn Chevrolet has been my go to for all my vehicle maintenance for its customer service, dependable service department, and speed of service. For a scheduled oil change, I wasn't there for more than an hour. The tablets that they use at check in is great and if you have recommended service to be done by the mechanic they send you a text of the service with price. More

Stress free buying experience Christian Figueroa did an excellent job. Since I had pre arranged financing going in, he had the car set aside and was ready for the test drive as soo Christian Figueroa did an excellent job. Since I had pre arranged financing going in, he had the car set aside and was ready for the test drive as soon as I got there. He was very good about making sure I had all the information I needed and kept me posted throughout the process. More