Gunn Chevrolet

Found the Jeep. Quick negotiation. Bought the Jeep. Jacob and crew got me in and out in RECORD short time. Saturday morning and I made it to granddaughters party ON Quick negotiation. Bought the Jeep. Jacob and crew got me in and out in RECORD short time. Saturday morning and I made it to granddaughters party ON TIME. They busted their bottoms and got it done. Squeaky clean vehicle. Tank full of gas. Excellent lenders and choices. The finance guy Josh actually shopped for me for the best rate even though I was pre approved with local bank. That IS SERVICE folks! More

The sales associate was very customer oriented when we were looking at vehicles and opened up and drove one before a purchase. We selected one off the lot, dark ash metallic and upon looking at the vehic were looking at vehicles and opened up and drove one before a purchase. We selected one off the lot, dark ash metallic and upon looking at the vehicle my wife and I noted some yellow on passenger exterior mirror which we thought was from a butterfly/bug strike. While going through paperwork for purchase, the finance person told us we should invest in a service contract promoted by the dealership and told us it would only add 20 dollars to the payment. The truck was cleaned up to some degree at dealership. We drove home and on the Sunday following the Friday night of purchase I began detailing the truck. I noted the passenger mirror still had yellow on it so I tried to wash it off, it was paint transfer. Damage that had occurred before our purchase. My sales rep was also supposed to set up a window tint appointment. I have tried to contact my sales rep several times and he returned a call one time. I have since emailed him as a person can either text or email if a phone call fails. The sales rep did not leave a message when he returned my call. I have since had the mirror corrected elsewhere and noted it still has a small flat spot from whatever was struck. I have still not obtained a tint appointment. It should be, you sell a vehicle and you follow up with the customer, attention to detail. I would really appreciate it if the dealership would contact me to set up a tiny appointment. I am not overwhelming satisfied at this point. More

Waiting area is well kept. friendly staff they kept me informed of what was happening friendly staff they kept me informed of what was happening More

My service advisor Jessica was excellent. The best dealership service to date. Recommend her as your advisor The best dealership service to date. Recommend her as your advisor More

Excellent work from service advisor to mechanic. I highly recommend Gunn Chevrolet in Selma, TX I highly recommend Gunn Chevrolet in Selma, TX More

Bought my traverse here, service is very quick. they explain everything and very accommodating to work with they explain everything and very accommodating to work with More

Thank you Vincent for your help in guiding us to the right truck based on what we wanted/needed! Thank you for making the entire process quick and seamless! right truck based on what we wanted/needed! Thank you for making the entire process quick and seamless! More

Albert Al” was great to work with. We told him we were on a time restriction and he worked quickly, but remained thorough, while getting us taken care of. Pleasure to work with. We told him we were on a time restriction and he worked quickly, but remained thorough, while getting us taken care of. Pleasure to work with. More

Courteous and friendly people. Enjoyed doing business with them. Jacob was especially helpful. Highly recommend them. Enjoyed doing business with them. Jacob was especially helpful. Highly recommend them. More

I bought a truck from Gunn automotive. Within the first month it had it it had 2 leaks and every time I turn the wheel it would squeak really loud. Talk to the service department. Alyssa C Within the first month it had it it had 2 leaks and every time I turn the wheel it would squeak really loud. Talk to the service department. Alyssa Cantu kept brushing me off or getting defensive. It was actually really infuriating. It took me a month to even get it into the service department and she wouldn't listen and I just literally had to ask her just get somebody to look at it. They did find out a piece was put in backwards that was causing screeching. They found two leaks after they said they did 150 point inspection. They wanted me to pay $1,000 for it when I already got two different warranties for the truck. When I told Alyssa Cantu I just got this truck she brushed me off. Well the truck is naturally going to squeak like that. I was raised around trucks the first thing I learned how to drive was a truck on a farm. I know what the truck is supposed to be doing. But every time I tried to tell her something she would say something along the lines of well that's just how trucks are. This is the second issue I've had with this company. The only person that I talked to who was amazing was Miss. Shelby. At least that's what I think her name is. She is the first lady that picks up the phone when you called the service department. More