Gulf Coast Ford
Angleton, TX
Filter Reviews by Keyword
By Type
391 Reviews of Gulf Coast Ford
A-1 customer service!!! I bought my car at a different dealership, having a leak issue on a brand new car on the inside, I returned the car back to where I originally bought I bought my car at a different dealership, having a leak issue on a brand new car on the inside, I returned the car back to where I originally bought it 2 times, couldn't find the leak they said. I brought it to Gulf Coast, they immediately found the problem, resolved it without and hesitation! To sum it up...they took the time to find it, and resolve it!! Good job Gulf Coast! Thank u Mark Holian, Shay, and the guy who found the problem and fixed it! Happy happy customer!!! More
New Purchase I called Don Thompson for a year end purchase of a van. Even with the holidays in full swing, he worked on meeting my need until we got the job done. I called Don Thompson for a year end purchase of a van. Even with the holidays in full swing, he worked on meeting my need until we got the job done. He's built up a lot of trust thru the last twenty years of serving our personal and corporate needs and he doesn't take it for granted. As long as he's there GCF has our business! More
Purchased a 2016 F-250 truck David Lackey worked with me for over a period of 3-4 months, without pressuring me, to find the truck I eventually bought. His help was much appreciat David Lackey worked with me for over a period of 3-4 months, without pressuring me, to find the truck I eventually bought. His help was much appreciated. More
They help people that are not even their own customers. I have repeatedly had an issue receiving another customers personal information , offers and even the other customers personal information via the For I have repeatedly had an issue receiving another customers personal information , offers and even the other customers personal information via the Ford Service System. After six months of this issue I started placing real mean, nasty reviews in response to the dealers review requests, I had the same type of issue from this dealer. They actually fixed it for me. Since this is the only dealer that even contacted me back, I have to believe they actually care about their reputation. I have never actually been to them personally, but since they are willing to fix an issue caused by another dealer, for a former Ford customer, I'd bet they will do a fantastic job for their own customers. More
Great service, Sad radio system manufacturer The technician got my CD removed then reinstalled, then removedo and reinstalled, repeat this again and it will have to repeat again. It's the produ. The technician got my CD removed then reinstalled, then removedo and reinstalled, repeat this again and it will have to repeat again. It's the produ. More
Service I just needed an oil change on my Lincoln MKZ. Itm was time and I wanted to go out of town for a couple of days. I set up the appointment and, I was I just needed an oil change on my Lincoln MKZ. Itm was time and I wanted to go out of town for a couple of days. I set up the appointment and, I was serviced as promised. More
Quick repair Shortly before my truck rolled over to 36000 mi, the turn signal switch went out. When I took the truck in for the repair, I was told that they were v Shortly before my truck rolled over to 36000 mi, the turn signal switch went out. When I took the truck in for the repair, I was told that they were very busy and may not be able to get to it that day. When I told the service writer that I did t want to get ticketed for the turn signal, she said that she would try to get it taken care of. They were able to make the repair that day. I just thought it would have been more of a priority since it was a safety issue. After searching for the signal light issue online, it seems that this is a common issue at about 36k. Not sure what it would have cost without the extended warranty, but the part was less than $30. I paid $100 deductible with the warranty. More
New FORD F350 purchase Thank you Dixie, I spent 5 minutes letting you know what I was needing and left. You called me back a few hours later and I returned and was on the ro Thank you Dixie, I spent 5 minutes letting you know what I was needing and left. You called me back a few hours later and I returned and was on the road in 20 minutes with a new F350. This was the best experience of a car purchase I have ever had. Ron Briscoe More
Good Experience Everyone was very friendly and explained everything that needed to be done. Service took about an hour or so. Left with a smile on my face.. Everyone was very friendly and explained everything that needed to be done. Service took about an hour or so. Left with a smile on my face.. More
Re call on my door handles The service people at Gulf Coast Ford are so friendly and helpful.The service is completed quickly and I have never had an issue that would require a The service people at Gulf Coast Ford are so friendly and helpful.The service is completed quickly and I have never had an issue that would require a second trip. Completely satisfied!! More