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Gulf Coast Ford
Angleton, TX
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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391 Reviews of Gulf Coast Ford
January 20, 2017
Bad experience turned good I have always taken my trucks to Gulf Coast Ford for oil changes and never had an issue, except recently. I took my truck for an oil change and they r I have always taken my trucks to Gulf Coast Ford for oil changes and never had an issue, except recently. I took my truck for an oil change and they recommended I change my air filter, so I said sure. Hours later after driving off my check engine light came on. I called them the following day and advised them of the issue. I was told to take it by so they can check it out, a charge for a diagnostics fee was never mentioned. After they checked my truck out I was told they had nothing to do with the check engine light issue and that it was coincidence. The code read I had a misfire and it was going to cost 550 dollars to replace spark plugs along with boots. 550 dollars was a little too much for me so I refused to get it done at that moment. I ended up having to pay an 80 dollar diagnostics fee that I did not agree with. The following day I ended up replacing the spark plugs and boots for much less. After driving a few hours the check engine light came on again, the code read it was a bad catalytic converter. I ended up speaking with Donny and Peter and advised them of my situation, they insisted in refunding me the diagnostic fee and checking my truck once again. It turned out that it was a bad catalytic converter and luckily it was still covered under manufacture warranty so I paid 0 out of pocket. They were also able to fix it in one day. I dropped my truck off as soon as they opened in the morning; they gave me a ride home and a few hours later was told my truck was ready and sent a staff member to pick me up. At the beginning of this incident I was really frustrated with the issue, but the staff members I dealt with really turned this bad experience into a great one. Thanks again, Angie, Donny and Peter More
by Jlopez
Employees Worked With
Peter Kohler, Angie Shaw, Donny Thompson
January 06, 2017
Above and beyond Sean did an amazing job. He went above and beyond to make sure that my deal was nice and complete. I purchased my vehicle several hundreds of miles Sean did an amazing job. He went above and beyond to make sure that my deal was nice and complete. I purchased my vehicle several hundreds of miles away and can say that I have not had an easier deal here at home and this was the 19th personal purchase. He made the process easy and worriless. Definitely would do business with again. Thanks again. More
by starjr
Employees Worked With
Sean Watson
December 29, 2016
Good Experience buying Used Had a very good experience looking for a used Ford truck, so good in fact, I left with two (2)! Cody Kenney was a great salesman and answered all my Had a very good experience looking for a used Ford truck, so good in fact, I left with two (2)! Cody Kenney was a great salesman and answered all my questions. The actual purchase with the finance department went smooth, the gentleman was friendly. Thanks Gulf Coast Ford! More
by jcrockett
Employees Worked With
Cody Kenney
December 20, 2016
Very Easy Transaction A++++++ Best Deal I Could Find In Texas! Dwayne Made The Sale Very Quick And Easy And I Was On My Way In Less Than An Hour. This Dealership Does Not Try To Up Best Deal I Could Find In Texas! Dwayne Made The Sale Very Quick And Easy And I Was On My Way In Less Than An Hour. This Dealership Does Not Try To Up Sale You Any Additional Unneeded Items Or Pressure You Into A Sale. I Will Be Buying My Next Truck From Here More
by DavidRyan1987
Employees Worked With
Dwayne Krause
December 16, 2016
The Best Experience possible when Buying a Vehicle Counting personal vehicles 25 plus one person did exactly what was said my salesman Sean Watson.. Service would be the "best possible " promised by h Counting personal vehicles 25 plus one person did exactly what was said my salesman Sean Watson.. Service would be the "best possible " promised by him confidently knowing management. More
by SRJ
Employees Worked With
Sam Ezzard, Shay Boswell, Sean Watson
December 15, 2016
purchase of 2016 F150 Richard William was the best salesman I have dealt with, I never felt pressured and he was able to answer all my questions. Very Highly Recommended. Richard William was the best salesman I have dealt with, I never felt pressured and he was able to answer all my questions. Very Highly Recommended. More
by txpi192
Employees Worked With
Richard Williams
December 15, 2016
Don Thompson, Salesman I have bought numerous vehicles from Gulf Coast Ford and mostly have dealt with Don Thompson. To me and my family he is honest, down to earth and you I have bought numerous vehicles from Gulf Coast Ford and mostly have dealt with Don Thompson. To me and my family he is honest, down to earth and you always walk away knowing you have not been swindled. The service department is are always on they're toes. More
by terrylaker
Employees Worked With
Don Thompson
November 23, 2016
Gulf Coast tried to cheat me I have purchased six vehicles from Gulf Coast. NEVER AGAIN. GC tried to cheat me out of $1000 by in-qualifying me from the Ford loyalty program, even I have purchased six vehicles from Gulf Coast. NEVER AGAIN. GC tried to cheat me out of $1000 by in-qualifying me from the Ford loyalty program, even after I submitted my Ford car title. I intend to launch a massive media campaign about the crooks at Gulf Coast Ford. Don Womble More
by Don Womble
Employees Worked With
Ezikiel Sam, Daron Chatman
October 12, 2016
Awesome. I applied for a Ford Credit but was turn down, Russ was awesome, we talked and the rest is history. Joe Ricklefsen was awesome too. I applied for a Ford Credit but was turn down, Russ was awesome, we talked and the rest is history. Joe Ricklefsen was awesome too. More
by sidney13love
Employees Worked With
Russ Graves
October 11, 2016
over all good experence just need bed liner installed and hitch as promised ....will be satisfied as soon as my stuff is complete .see if u can speed this up just need bed liner installed and hitch as promised ....will be satisfied as soon as my stuff is complete .see if u can speed this up More
by timparker
Employees Worked With
Cody Kenney, Russ Graves
