Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
762 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

Directions

By Type

Showing 762 reviews

November 08, 2023

Waiting area was clean, chairs were comfortable. I went in for an oil change I had an appointment I was out within 45 minutes. Michael the Service Tech I had was great! Wish I would've been coming t More

by Nolavoodoogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Print
Nov 10, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Service representative worked well with me to service my vehicle in a reasonable amount of time. Very courteous during this visit. More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Print
Nov 08, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

They were very professional, I was greeted when I pulled up and it didn’t take long for my service . More

by gilberte.antoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Nov 07, 2023 -

Group 1 Toyota West Bank responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Excellent service Tyler my service advisor made my experience fast quick and very easy A+ all around More

by Quoc504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bodden , Nguyen Tinh Huu
Print
Nov 02, 2023 -

Group 1 Toyota West Bank responded

It's fantastic to hear that you received excellent service from Tyler, your service advisor and that your experience was made fast, quick, and easy. A+ service all around is a testament to the quality of our service department. Your positive feedback is much appreciated, and we are glad you had a top-notch experience!

October 30, 2023

Everyone is very polite, friendly, and professional. The work was quickly done and quite thoroughly. More

by carolyn.albins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Temple
Print
Nov 01, 2023 -

Group 1 Toyota West Bank responded

That's wonderful to hear! Polite, friendly, and professional service can make a significant difference in any experience, and it's great that the work was completed quickly and thoroughly. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Customer service was courteous and professional. The text service helped to keep us informed of repairs and completion. More

by MELANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Print
Oct 30, 2023 -

MELANIE responded

Customer service was professional and courteous. The text updates were convenient.

Oct 30, 2023 -

Group 1 Toyota West Bank responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 29, 2023

Bohn Toyota has first class car service and great customer service! Love the reminders when my car is due a maintenance check! More

by Sbonnet09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Jennifer, Ana-Roe
Print
Nov 01, 2023 -

Group 1 Toyota West Bank responded

It's wonderful to hear that Bohn Toyota provides first-class car service and great customer service. Reminders for maintenance checks are also a valuable aspect of our service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Very easy to make appointment, professional staff, did not make me wait long and prices are reasonable! More

by Jadams129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mcnab
Print
Nov 01, 2023 -

Group 1 Toyota West Bank responded

It's great to hear that you found it easy to make an appointment, encountered professional staff, experienced minimal wait times, and found the prices to be reasonable. A hassle-free appointment process, professional service, and fair pricing are important factors in providing a positive customer experience. Your feedback is appreciated!

October 22, 2023

Best personal attention from staff and they made me feel important. Service was fast and on time More

by oitoit62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Print
Oct 24, 2023 -

Group 1 Toyota West Bank responded

Receiving the best personal attention from staff and feeling important is a testament to the exceptional service you received. Fast and on-time service further enhances the overall customer experience. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Outstanding customer service and true dedication to ensuring customer satisfaction. Work was impeccable and expeditiously completed.. More

by Chevy Tahoe
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Oct 24, 2023 -

Group 1 Toyota West Bank responded

It's fantastic to hear about your outstanding experience with Bohn Toyota, where you received impeccable work and expeditious service. Our dedication to ensuring customer satisfaction is a testament to our commitment to providing top-notch service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
49
50
51
...
77