Group 1 Toyota West Bank

Group 1 is on the ball great communication, great service all team members are polite and respectful thank you Bohn Toyota all team members are polite and respectful thank you Bohn Toyota More

The rating would be higher except when I made the appointment I included regular maintenance with recall repair. I was not told that my car would first have to be assessed and parts ordered under the appointment I included regular maintenance with recall repair. I was not told that my car would first have to be assessed and parts ordered under the recall. In fact, I was told the recall repairs would take 2 to 3 hours, so I should take the shuttle home. Now, I have to return for recall repairs, I went thinking everything would be resolved in one visit. Not that big of a deal, because I decided to wait. I would have been xxxxxx if I had taken the shuttle, only to receive a call, shortly after I got home,that only maintenance had been done, and I’d have to return for the recall. Communication is important. Keep the client informed. More

My go to dealership. Anytime I come here with a problem, it is always resolved. Anytime I come here with a problem, it is always resolved. More

Tyler Bodden was my service advisor. He was able to have all of my service requests completed in a timely and efficient manner. My car was checked in and out on time and all of the pric He was able to have all of my service requests completed in a timely and efficient manner. My car was checked in and out on time and all of the prices were delivered to me before the services were done. Thanks, More

They were absolutely wonderful. We didn’t feel pressured at all and the information and numbers were laid out very clearly. Thank you so much for making this the easiest and least s We didn’t feel pressured at all and the information and numbers were laid out very clearly. Thank you so much for making this the easiest and least stressful car buying experience ever! More

Great customer service. Kept me informed every step of the way. I came from the East because I’m comfortable with Group 1 Kept me informed every step of the way. I came from the East because I’m comfortable with Group 1 More

I was happy to get a deal done with the price I was looking at, Johnny Tran was honest and straightforward looking at, Johnny Tran was honest and straightforward More

Great people do good work I will come back. Service writers were good an knew there job well Service writers were good an knew there job well More

Fast, professional service, service advisor was friendly, professional and informative. The waiting area was clean, and pricing was transparent. professional and informative. The waiting area was clean, and pricing was transparent. More

Always pleased when I go to this dealership. I'm always in and out very quickly, everyone is always on the same page, staff is very knowledgeable, and nice. I'm always in and out very quickly, everyone is always on the same page, staff is very knowledgeable, and nice. More