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Group 1 Toyota West Bank

Harvey, LA

Overview
Reviews
Vehicles
4.6
792 Reviews
Call Dealership (504) 341-3300

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 792 reviews

October 09, 2026

Group one has given us the most amazing experience. They have always gone above and beyond what we could have ever imagined! I would repeatedly recommend them to everyone we know! More

by Lilly139031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David wagusback
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Oct 12, 2026 -

Group 1 Toyota West Bank responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 09, 2026

Exactly service #one dealership i would tell a friend and family members to check visit More

by gilmorestephanie66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Oct 12, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 08, 2026

Highly recommend I’ve been bringing my 4Runner here since I bought it in 2019 and I’ve never had a problem! More

by otoolerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
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Oct 11, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 08, 2026

They were very polite and helpful. The service was completed very quickly. I was notified of all issues and recommendations before any work began in order to make decisions. More

by Colleenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferrand
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Oct 09, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2026

Devin in service is my top advisor! Lets you know what's going on with your vehicle ahead of time, how serious (or not) the issues are, along with prices. I've been to other dealerships More

by Vylet22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin & TD
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Oct 10, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind review; we are happy to pass along your comments to Devin here at Group 1 Toyota West Bank! If you have any further questions, please don't hesitate to reach out!

October 05, 2026

John was very helpful and friendly and I will be back to get my car fixed. More

by sallyjkitzman59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F.
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Oct 08, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you have any further questions, please don't hesitate to reach out!

October 02, 2026

Oil change tire rotation in and out in less than a hour and a half More

by RAY70075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
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Oct 04, 2026 -

Group 1 Toyota West Bank responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

October 02, 2026

Daryl was great to work with he made the purchasing of our new car easy I would deffinetly buy my next vehicle from him!! Thanks again for making the process easy !! More

by frank
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryl Jeff Tony
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Oct 04, 2026 -

Group 1 Toyota West Bank responded

Hi Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! If you have any further questions, please don't hesitate to reach out!

September 26, 2026

I had a wonderful experience at Group 1 Toyota West Bank. The staff was friendly, professional, and helped me find the perfect car without any pressure. Highly recommended! More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the team
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Sep 28, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! Thanks again for the recommendation, and have an amazing day!

September 23, 2026

Group 1 has great service team. Polite and professional. Excellent service. Great communication from my service advisor, Devin. Wouldn’t go anywhere else. More

by fsmith19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
Print
Sep 25, 2026 -

Group 1 Toyota West Bank responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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