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Group 1 Toyota West Bank

Harvey, LA

4.6
747 Reviews

3800 Lapalco Blvd

Harvey, LA

70058

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Showing 747 reviews

June 26, 2026

Did the dealership always service my vehicle when they say they’re gonna do it and they always come through with their promise of the work they do and the price they charge More

by Walsh3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guilleumo
Jun 27, 2026 -

Group 1 Toyota West Bank responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

June 25, 2026

This place and Mike the service writer were great as always!! I was in and out in no time. More

by roneawood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jun 26, 2026 -

Group 1 Toyota West Bank responded

Hi, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

June 21, 2026

It was thorough quick nice got my car checked out and they done good work. I appreciate you guys. Everything look good. Everything working better thank you. More

by Yolanda Briley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Jun 22, 2026 -

Group 1 Toyota West Bank responded

Hi Yolanda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2026

My wait was not excessive. Referred things that needed or may need to be repaired were noted and Devin Johnson my service adviser was extremely helpful and attentive. Thank y More

by Madam Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Johnson
Jun 20, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota West Bank! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2026

Came in without an appointment due to emergency with vehicle running hot and engine light suddenly on. They took my vehicle in diagnosed the problem in less than an hour and fully repaired and ready to More

by Cbaymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrand
Jun 17, 2026 -

Group 1 Toyota West Bank responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 16, 2026

Great customer service, prices and quality of services. Informative of service and required service needed. More

by Arabelle0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
G Phillips
Jun 17, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2026

This dealership provides a very clean and comfortable environment with complimentary beverages. The service agents are also cordial and eager to provide pertinent information about your vehicle includin More

by bgjmitchell
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Jun 17, 2026 -

Group 1 Toyota West Bank responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2026

Friendly and professional. Service was fast and was explained thoroughly. Waiting area was clean and comfortable. Completely satisfied. More

by ricesa58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Jun 12, 2026 -

Group 1 Toyota West Bank responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2026

Everyone was professional, warm and friendly. The service was quick and the waiting room was comfortable. I was helped by Victor McNab he was nice and explained the services I was getting and the More

by Laketraleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor McNab
Jun 11, 2026 -

Group 1 Toyota West Bank responded

Hello, we're happy you found Victor to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2026

Very proactive in reaching out about maintenance on my car. Great amenities for waiting on service. More

by Frockcandygirlnola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 11, 2026 -

Group 1 Toyota West Bank responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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